Please follow the steps below to set up your Netgear Orbi RBK50.

Important: Before you get started, ensure your Orbi is running on the latest firmware from Netgear.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Device into the yellow Internet port on your Orbi.
    Note: If UNI-D1 doesn't work, try each UNI-D port.
    Netgear Orbi RBK50 internet port
  3. Plug in the power cable and turn your Orbi on using the Power button.
    Netgear Orbi RBK50 power port
  4. Connect a device to your Orbi via WiFi or Ethernet cable and go to http://192.168.0.1 or http://www.routerlogin.net in your browser.
  5. Log in with your Netgear username and password. By defaults these are:
    Username: admin
    Password: password
  6. On the home screen, click Advanced.
  7. Click Setup.
  8. Click Internet Setup.
  9. Click Yes under Does your Internet connection require a login?
  10. Select PPPoE as Internet Service Provider.
  11. Enter your iiNet username and password.
  12. Click Apply.
  13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Click Advanced Setup.
    - Click VLAN/Bridge Settings.
    - Enable VLAN/Bridge group.
    - Select By VLAN tag group.
    - Enter 2 in VLAN ID.
    - Enter 0 in Priority.
    - Leave the other settings as they are and click Apply.

Your Netgear Orbi RBK50 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear Nighthawk RAX120.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from UNI-D1 on your nbn Connection Box into the Internet/WAN port on your Nighthawk router.
    Note: If UNI-D1 doesn't work, try each UNI-D port. 
    Netgear Nighthawk RAX120 Internet/WAN port
  3. Plug in the power cable and turn your Nighthawk on using the Power button.
    Netgear Nighthawk RAX120 Power port
  4. Connect a device to your Nighthawk via WiFi or Ethernet cable and go to http://192.168.1.1 or http://www.routerlogin.net in your browser.
  5. Log in with your Nighthawk username and password. By defaults these are:
    Username: admin
    Password: password
  6. Select Internet Port for WAN Preference.
  7. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
  8. Enter your iiNet username and password.
  9. Click Apply.
  10. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Select AdvancedAdvanced Setup and VLAN/Bridge Settings.
    - Enable VLAN/Bridge Setup check box. 
    - Select By VLAN tag group
    - Click Add.
    - Enter a Name for the VLAN (e.g. "Internet").
    - Enter 2 in VLAN ID.
    - Enter 0 in Priority and Add.
    - Click Apply.

Your Netgear Nighthawk RAX120 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear Nighthawk RAX80.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from UNI-D1 on your nbn Connection Box into the yellow Internet port on your Nighthawk router.
    Note: If UNI-D1 doesn't work, try each UNI-D port. 
    Netgear Nighthawk RAX80 Internet port
  3. Plug in the power cable and turn your Nighthawk on using the Power button.
    Netgear Nighthawk RAX80 Power port
  4. Connect a device to your Nighthawk via WiFi or Ethernet cable and go to http://192.168.1.1 or http://www.routerlogin.net in your browser.
  5. Log in with your Nighthawk username and password. By defaults these are:
    Username: admin
    Password: password
  6. Select Internet.
  7. Select Yes to Does your Internet connection require a login?
  8. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
  9. Enter your iiNet username and password.
  10. Click Apply.
  11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Select AdvancedAdvanced Setup and VLAN/Bridge Settings.
    - Enable VLAN/Bridge Setup check box. 
    - Select By VLAN tag group
    - Click Add.
    - Enter a Name for the VLAN (e.g. "Internet").
    - Enter 2 in VLAN ID.
    - Enter 0 in Priority and Add.
    - Click Apply.

Your Netgear Nighthawk RAX80 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear Nighthawk D7800.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from the UNID-1 port on your nbn Connection Box into the red Internet port on your Netgear.
    If UNI-D1 doesn't work, try each UNI-D port.
    Netgear D7800 Internet port
  3. Plug in the power cable and turn your Nighthawk on using the Power button.
    Netgear D7800 power button
  4. Connect a device to your Nighthawk via WiFi or Ethernet cable and go to http://192.168.0.1 or http://www.routerlogin.net in your browser.
  5. Log in with your Nighthawk username and password. By defaults these are:
    Username: admin
    Password: password
  6. On the home screen, click Advanced.
  7. Click Setup.
  8. Click WAN Setup.
  9. Select Must use Ethernet WAN from the WAN preference drop down.
  10. Click Apply.
  11. Click Basic.
  12. Click Internet.
  13. Select Australia from the Country drop down.
  14. Select Other from the ISP drop down.
  15. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Tick the checkbox next to Use VLANID.
    - Enter 2 in VLANID.
    - Enter 0 in Priority.
  16. Click Yes under Does your Internet connection require a login?
  17. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
  18. Enter your iiNet username and password.
  19. Leave the other settings as they are and click Apply.

Your Netgear Nighthawk D7800 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS AC1500.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your ASUS modem.
    Note: If UNI-D1 doesn’t work, try each UNI-D port
    ASUS AC1500 WAN Port
  3. Plug in the power cable and turn your ASUS router on using the Power button.
    ASUS AC1500 Power Port+Button
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    ASUS AC1500 LAN Ports
  5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
  6. Log in with your ASUS username and password. By default these are:
    Username: admin
    Password: admin
    Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
  7. Under Advance Settings, click on WAN.
  8. Go to Internet Connection tab and select PPPoE for your WAN connection type.
  9. Enter your iiNet Username and Password.
  10. Select Apply.
  11. Select Advanced Settings > LAN > IPTV.
  12. Set the ISP Profile to Manual.
  13. Set Internet VID to 2 and PRI to 0.
  14. Select Apply.

Your ASUS AC1500 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS AC1200.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from from the UNI-D1 port on your nbn Connection Box into the blue WAN port on your ASUS modem.
    Note: If UNI-D1 doesn’t work, try each UNI-D port
    ASUS AC1200 WAN Port
  3. Plug in the power cable and turn your ASUS router on using the Power button.
    ASUS AC1200 Power Port+ Switch
  4. >Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    ASUS AC1200 LAN Ports
  5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
  6. Log in with your ASUS username and password. By default these are:
    Username: admin
    Password: admin
    Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
  7. Under Advance Settings, click on WAN.
  8. Go to the Internet Connection tab and select PPPoE for your WAN connection type.
  9. Enter your iiNet Username and Password.
  10. Select Apply.
  11. Select Advanced Settings > LAN > IPTV.
  12. Set the ISP Profile to Manual.
  13. Set Internet VID to 2 and PRI to 0.
  14. Select Apply.

Your ASUS AC1200 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS RT-AC68U.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug in the power cable and turn your ASUS on using the Power button.
    ASUS RT-AC68U power port
  3. Connect a device to your ASUS via WiFi or Ethernet cable and go to http://www.router.asus.com or http://192.168.1.1 in your browser.
  4. Log in with your ASUS username and password. By default, these are:
    Username: admin
    Password: admin
  5. On the home screen, select Advanced Settings > WAN.
  6. Click Internet Connection tab.
  7. Select PPPoE for WAN Connection Type.
  8. Enter your username and password and select Apply.
  9. Select Advanced Settings > LAN > IPTV.
  10. Set the ISP Profile to Manual.
  11. Set Internet VID to 2 and PRI to 0.
  12. Select Apply.
  13. Reboot the modem and once rebooted, connect an Ethernet cable from the UNI-D1 port on your NBN Connection Box into the blue WAN port on your ASUS router.
    Note: If UNI-D1 doesn’t work, try each UNI-D port.
    ASUS RT-AC68U WAN port

Your ASUS RT-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS DSL-AC68U.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the nominated LAN/WAN port (e.g. LAN 4) on your ASUS DSL-AC68U.
    Note: If UNI-D1 doesn’t work, try each UNI-D port.
    ASUS DSL-AC68U Single LAN
  3. Plug in the power adaptor and power on the modem/router.
    ASUS DSL-AC68U Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    ASUS DSL-AC68U LAN Ports
  5. Go to http://www.router.asus.com or http://192.168.1.1 in your browser.
  6. Log in with your ASUS username and password. By default these are:
    Username: admin
    Password: admin
  7. On the home screen, select Advanced Settings > WAN > Dual WAN
  8. Set the Primary WAN to: Ethernet WAN | LAN Port 4
    Note: (this will be the port that you have connected to from your nbn Connection Box)
  9. Click on the Internet Connection tab.
  10. Set the Primary WAN to Ethernet WAN | LAN Port 4 (Or the port you are using) 
  11. Click Apply.
  12. Go to the Internet Connection tab.
  13. Set the WAN Connection Type to PPPoE.
  14. Change Enable WAN to YES.
  15. In PPP Username and Password, enter your iiNet Username and Password and select Apply.
  16. Select Advanced Settings > LAN > IPTV.
  17. Set the ISP Profile to Manual.
  18. Set Internet VID to 2 and PRI to 0.
  19. Select Apply.

Your ASUS DSL-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

You can plug in a USB file drive into the TG-789's USB 2.0 port so any computers and other devices connected to your home network via Ethernet or WiFi can access the files on the drive. The following file systems are supported:

  • NTFS
  • FAT32
  • FAT16
  • HFS+
  • EXT2/3/4

Please note that this USB port cannot support 3G/4G mobile broadband dongles.

It's possible to connect up to 5 separate USB drives if you have a USB hub adaptor.

 

How to set up file sharing on a TG-789 Broadband Gateway

  1. Plug in a USB 2.0 file drive with one of the support file systems (see above) into the USB port on the side of your modem.
     
  2. On a computer, tablet or smartphone that's connected to your modem, open your web browser and go to http://10.1.1.1
     
  3. Log in with the default username admin and default password - this is a unique password printed on the sticker on the base of the modem next to "Password".
     
    If you have changed your password from the default, use you custom password instead.
     
  4. You'll see the dashboard. Select the Content Sharing panel.
    TG-789 file sharing 1
  5. There are 2 different kinds of file servers which behave in different ways. Both are enabled by default. Refer to the information below if these settings have been changed:
      File server DLNA server
    How to enable Tick File Server Enabled Tick DLNA Enabled
    Function Store and access you data on your local network. Make media files available for DLNA-capable devices like Media players on your local network.
    Access Read and write Read only
    Type of content shared All files Only media files i.e. video, music, images
    TG-789 file sharing 2
  6.  Click show advanced to display the advanced options. This will allow you to designate specific names to your file server or DLNA servers. After making any changes, click Save
    TG-789 file sharing 3

 

Accessing a server

  1. On a device that's connected to your TG-789 modem via Ethernet or WiFi, open the file directory. On Windows devices, this is known as File Explorer and on Mac OSX, this is known as Finder. If you have another type of device, please refer to the manufacturer's website for support information about accessing the file directory.
     
  2. Go to your Network/Shared files. On Windows devices, you'll need to select Network. On Mac OSX, you'll need to check under Shared.
     
  3. You'll need to locate the name of your File server or DLNA server. By default, these are both "Home Network Gateway", or you may have set custom names when setting up the file server.

Please keep the following in mind:

  • You can only edit, add or remove files on a File server, not a DLNA server. DLNA servers are read-only for viewing media files.
  • You won't see any non-media files i.e. video, music, images when viewing your DLNA server.
  • The DLNA server cannot be accessed on devices that are not DLNA compatible and connected to your home network.
  • You won't be able to access the file server on devices that aren't connected to your home network, such as devices connected to a mobile network instead of your TG-789's WiFi network.
  • Remote or password-protected access is not available. If you have concerns about guests accessing your files, we recommend you set up Guest WiFi.

 

Guest WiFi allows you to share your internet access with friends and family who visit without giving them your main WiFi password.

  • Guests can connect to your WiFi and use your monthly broadband data, so still only share the guest password with people you trust.
  • Guests can't access your modem's default gateway to log into the modem settings.
  • Guests can't access other computers or devices on your network, including any Network Attached Storage devices.

 

Set up Guest WiFi

  1. On a computer, tablet or smartphone that's connected to your modem, open your web browser and go to http://10.1.1.1
     
  2. Log in with the default username admin and default password - on the TG-1, this is “admin”. On the TG-789, this is a unique password printed on the sticker on the base of the modem next to "Password".
     
    If you have changed your password from the default, use you custom password instead.
     
  3. You'll see the dashboard. Select the Wireless panel.
     
     
    TG-1 Guest WiFi 1

     
  4. This will bring up the Wireless settings. In the left-hand column, you'll see an option that's your default WiFi network name with "-Guest" at the end. Select it.
     
    Note that the TG-789 will have a Guest network for both the 2.4GHz B/G/N WiFi network and the 5GHz AC WiFi network. If you're not sure that your guests will have devices which are compatible with the newer 5GHz AC WiFi network, set up the 2.4GHz network instead.

     
    TG-1 Guest WiFi 1

     
  5. Scroll down slightly. Underneath Access Point, make sure the Enable switch is set to ON.
     
  6. Enter the following details. We recommend that you write down your Guest WiFi name and password and keep it somewhere safe for future reference.
     
    SSID: Enter the desired network name for your Guest WiFi. We recommend keeping "guest" in the name so you can easily tell which one your guests should be connecting to.
    Security mode: WPA2 PSK
    Password: Enter the desired password for your Guest WiFi. Anyone on your Guest WiFi can still use your internet quota, so you should always set a password and only share it with people you trust.

     
    TG-1 Guest WiFi 3

     
  7. Click Save to finish. Your guests should now be able to see your Guest WiFi as an available network and connect using your Guest WiFi password.

    Note: If you'd like guests to be able to connect to the Guest WiFi via WPS, you'll need to disable WPS on your main WiFi network before the settings will allow you to enable WPS on your Guest WiFi.