iiNet Broadband Settings List
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nbn setup guides for popular non-iiNet modems are available here.
If your third-party modem still isn't online after you've plugged it in, you may need to configure additional settings listed in this article. Please check the manufacturer's website for support information if you're not sure how to do this.
If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup, simply leave it as the default.
Please note: If you use a third-party modem, your included phone service (and any calls) will not be available.
Select one of the links below to jump to a query:
- nbn® FTTP, FTTC or HFC
- nbn® FTTB/FTTN
- nbn® Wireless
- nbn® Satellite
- ULTRA FTTB
- ULTRA VDSL2
- ULTRA Cable
- Home Wireless Broadband
nbn® FTTP, FTTC or HFC
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
PPPoE |
| VLAN: | If your nbn plan was activated before March 2023 or you have nbn Phone included in your service*: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN Tagging: | If your nbn plan was activated before March 2023 or you have nbn Phone included in your service*: ON or Enabled |
| VLAN ID: | If your nbn plan was activated before March 2023 or you have nbn Phone included in your service*: 2 |
| VLAN 802.1p/VLAN Priority: | If your nbn plan was activated before March 2023 or you have nbn Phone included in your service*: 0 (or set VLAN Priority to Disable) |
| Username: | Enter your full username here e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
*If your nbn plan was activated after March 2023 and does not include an nbn Phone, please turn all VLAN settings OFF.
nbn® FTTB/FTTN
TP-Link modems: If enabling IPTV/VLAN, "Mode" must be set to "Custom" ("NBN Australia" will not work).
D-Link modems: Go to Settings > Internet > PTM and set Interface to "PTM-1". Then in Settings > Internet > IPv4, set PVC to "PTM-1" and VLAN ID to 2.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VDSL Connection Type: | PTM |
| VLAN: | If your nbn plan was activated before March 2023 or you have nbn Phone included in your service*: ON or Enabled (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN/802.1q Tagging: | If your nbn plan was activated before March 2023 or you have nbn Phone included in your service*: ON or Enabled |
| VLAN ID: | If your nbn plan was activated before March 2023 or you have nbn Phone included in your service*: 2 |
| VLAN 802.1p/VLAN Priority: | If your nbn plan was activated before March 2023 or you have nbn Phone included in your service*: 0 (or set VLAN Priority to Disable) |
| Username: | Enter your full username e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.0.178.191 or 203.215.29.191 |
| SOS (Save Our Showtime): | Supported^ |
| ROC (Robust Overhead Channel): | Supported^ |
*If your nbn plan was activated after March 2023 and does not include an nbn Phone, please turn all VLAN settings OFF.
^If your modem doesn't currently support SOS-ROC, please check the manufacturer's website to see if a firmware upgrade is available that will enable your modem to support SOS-ROC. You'll find the make and manufacturer of your modem on its barcode sticker.
nbn® Wireless
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
PPPoE |
| VLAN: | ON or Enabled (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN Tagging: | ON or Enabled |
| VLAN ID: | 2 |
| VLAN 802.1p/VLAN Priority: | 0 (or set VLAN Priority to Disable) |
| Username: | Enter your full username here e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
nbn® Satellite
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
PPPoE |
| VLAN: | ON or Enabled (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN Tagging: | ON or Enabled |
| VLAN ID: | 2 |
| VLAN 802.1p/VLAN Priority: | 0 (or set VLAN Priority to Disable) |
| Username: | Enter your full username here e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
ULTRA FTTB
Modems must support VDSL2 or VLAN.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VDSL Connection Type: | PTM |
| VLAN: | Enabled/on (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN ID: | 2 |
| VLAN 802.1p/VLAN Priority: | 0 (or set VLAN Priority to Disable) |
| Username: | N/A |
| Password: | N/A |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.0.178.191 or 203.215.29.191 |
ULTRA VDSL2
Modems must support VDSL2.
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VLAN: | Enabled/on (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN ID: | 10 |
| Username: | N/A |
| Password: | N/A |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.0.178.191 or 203.215.29.191 |
ULTRA Cable
All ULTRA Cable connections must use the modem that is supplied by us. These modems will auto-configure with all the required settings for ULTRA Cable and your included Netphone service.
Connections using third-party hardware are not supported, however, you may choose to connect your own WiFi router to the Cable Gateway to handle your home WiFi network.
Home Wireless Broadband
All Home Wireless Broadband connections must use the modem that is supplied by us. These modems will auto-configure with all the required settings for Home Wireless Broadband.
Connections using third-party hardware are not possible as your Home Wireless Broadband SIM will not work in other devices.