iiNet Broadband Settings List
Please enter your Customer ID number.
This will allow us to provide information that's relevant to your services.
You will be able to find your Customer ID on any invoices or emails we have sent you.
If you don't have your Customer ID handy, just let us know what your Toolbox looks like.
This article is show as a result of the customer details you provided.
What does your Toolbox look like?
Setup guides for iiNet modems are available here.
You can check which type of broadband you have by checking your address on our website.
If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick Setup, simply leave it as the default.
Please note: If you use a third party modem, your included phone service (and any calls) will not be available.
Jump to a section:
NBN™ FTTP, FTTC, HFC or Wireless
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
PPPoE |
| VLAN*: | ON or Enabled (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN Tagging*: | ON or Enabled |
| VLAN ID*: | 2 |
| VLAN 802.1p/VLAN Priority*: | 0 (or set VLAN Priority to Disable) |
| Username: | Enter your full username here e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
*NBN FTTP only: If your service was connected prior to 30 May 2019, please turn VLAN settings OFF.
NBN™ FTTB/FTTN
Modems must support VDSL2 or VLAN.
TP-Link modems: When enabling IPTV/VLAN, "Mode" must be set to "Custom" ("NBN Australia" will not work).
D-Link modems: Go to Settings > Internet > PTM and set Interface to "PTM-1". Then in Settings > Internet > IPv4, set PVC to "PTM-1" and VLAN ID to 2.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VDSL Connection Type: | PTM |
| VLAN: | ON or Enabled (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN/802.1q Tagging: | ON or Enabled |
| VLAN ID: | 2 |
| VLAN 802.1p/VLAN Priority: | 0 (or set VLAN Priority to Disable) |
| Username: | Enter your full username e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.0.178.191 or 203.215.29.191 |
NBN™ Satellite
| Mode/Modulation: | WAN |
| Connection Type/Mode/WAN Type: |
PPPoE |
| Username: | Enter your full username here e.g. example@iinet.net.au |
| Password: | Enter your password (Forgotten password?) |
| DNS: | 203.0.178.191 or 203.215.29.191 |
ULTRA FTTB
Modems must support VDSL2 or VLAN.
| Internet Service Provider (ISP): | Other (Do not select "iiNet") |
| DSL Standard/Mode/Modulation: | VDSL2 |
| Connection Type/Mode/WAN Type: | PPPoE |
| VDSL Profile: | 17a Multi Mode |
| VDSL Connection Type: | PTM |
| VLAN: | Enabled/on (or you may need to set the VLAN networking standard, 802.1q) |
| VLAN ID: | 2 |
| VLAN 802.1p/VLAN Priority: | 0 (or set VLAN Priority to Disable) |
| Username: | N/A |
| Password: | N/A |
| G.INP: | Enabled |
| G.Vector: | Enabled |
| DNS: | 203.0.178.191 or 203.215.29.191 |