iiNet stopped offering new Fetch services for purchase from 22 January 2025 and will stop managing existing iiNet Fetch services from 2 October 2025.
What does this mean for existing Fetch customers?
We’ve worked with Fetch so you can continue your service directly with them. You’ll get an email to opt-in, which means you can:
- ✅ Keep using your current Fetch box
- ✅ Keep any existing Fetch subscriptions, offers, and content purchases
- ✅ Keep any recordings on a Fetch Mighty
- ✅ Tech support and warranty claims through Fetch Support
You must opt-in by 1 October 2025.
Please note: This change will not affect your iiNet internet service.
Didn’t get an opt-in email? Please call us on 1300 701 006 and we’ll help you.
What happens if I don’t opt-in?
Fetch services that haven’t opted-in to move to Fetch Pty Ltd will be closed from 2 October 2025. This means that:
- Your Fetch subscription and Fetch box will stop working;
- Any Fetch content purchases or recordings will be removed;
- Final charges will be included on your next iiNet bill, up to the date of disconnection;
- You won’t need to return their your Fetch box – please consider eWaste recycling services that may be offered by your local council.
Please note: This change will not affect your iiNet internet service.
If you have any questions about moving to Fetch, please call us on 1300 701 006 and we’ll be happy to help.
If I change my iiNet internet plan or move house, can I keep my Fetch service?
You can keep your Fetch subscription if you change your internet plan without changing the type of internet service (e.g. changing from one nbn® FTTP plan to another nbn® FTTP plan).
However, it is not possible to keep your Fetch subscription if you move your internet service to another location or change to a different type of internet service at the same address (e.g. changing from nbn® FTTB/N to nbn® FTTP).
If you’re not sure if your plan change will change your type of internet service, just ask our Sales Team by calling 13 19 17.
If you cancel your iiNet internet service, please note that the Fetch service will also be cancelled.
Who do I contact about my Fetch service?
Before 2 October 2025:
We’ll continue to support all existing iiNet Fetch customers with their Fetch services. You’ll find a range of handy setup and troubleshooting guides on our website.
If you need to lodge a warranty claim for your Fetch box or you can’t resolve an issue, please call us on 1300 701 006 and we’ll be happy to help.
After 2 October 2025:
Fetch will notify you when your service has been successfully moved to them. Until then, your service will continue to be managed by iiNet. Once your Fetch service is set up with Fetch TV Retail Pty Ltd, iiNet will no longer manage your Fetch service. For any questions or support related to your Fetch service, please you’ll need to contact Fetch directly.
You may have received a notice about a plan change for your iNet mobile service.
We’re simplifying our product range to provide a better experience for our customers. As part of that, we’re working to move all customers onto our latest mobile plans. This helps us focus on more important aspects of delivering your service, such as handling an increasing amount of usage on our network.
Select one of the links below to jump to a query:
- What does this mean for customers?
- When will my plan change?
- Will this affect my Prepaid Balance?
- Can I change my mobile plan?
- What happens if I cancel my plan?
- More information
What does this mean for customers?
If your mobile service is affected by the change, you’ll get a notice from us explaining how your new mobile plan compares to your current plan.
- The monthly price of your mobile plan may increase, decrease, or stay the same (after any applicable discounts).
- You may begin receiving a discount for linking an eligible mobile plan with iiNet internet. Bundling discounts cannot be used with any other offer and will end if the internet service is unlinked or becomes inactive.
- The monthly data included with your plan may increase.
- Your mobile plan’s monthly included values for standard international calls and SMS may change.
- Your plan may gain access to a 5G network when you use a 5G-ready phone inside our 5G coverage area.
- Your mobile data speed may be capped at 150Mbps or 250Mbps, depending on your mobile plan. Although your mobile speed will vary depending on your phone and coverage, streaming videos, using social media, and downloading files will still work just as smoothly as they do now.
- The name of your mobile plan will be updated to the name of your new plan.
- Your mobile number and monthly billing period for your mobile service will stay the same.
When will my plan change?
Plan changes will happen automatically when your mobile plan next renews at least 30 days after your initial notice.
To see when your mobile plan next renews, log in to Toolbox and hit Mobile Usage. You’ll see a line that says, “Your quota resets in XX days”, followed by the date.
Note: It’s not possible to expedite these plan changes – please wait until they happen automatically.
Will this affect my Prepaid Balance?
Any Prepaid Balance you have will carry over to your new mobile plan.
You may find you don’t need to top up your Prepaid Balance as often as before, depending on your new plan’s included value.
Can I change my mobile plan?
We’ve chosen your new plan based on the price and value of your old plan.
If you’d prefer a different plan, you can switch to any of our current mobile plans in Toolbox.
Important: If you change your mobile plan, your scheduled plan change will not happen and the plan we’ve selected for you, including any promotional discounts, may not be available later.
Selected customers have been offered a “Classic” plan, which is available by invitation only. If you change or cancel your Classic mobile plan, you cannot return to the Classic plan in the future.
What happens if I cancel my plan?
If you want to cancel your mobile plan due to this change, you can call us on 13 22 58, and you won’t be charged a cancellation fee.
More information
If you have any questions about your plan change, please call us on 13 22 58 and we’ll be happy to help.
For full Terms & Conditions, see our Mobile Service Description at: https://www.iinet.net.au/about-us/legal/cra
The article will explain the status lights found on the Network Termination Units (NTU) used on our high-speed Ultra VDSL2 plans.
Adtran® 422G Gfast NTU Status lights
Light | State | Meaning | |
POWER | Off | No power. | |
Green | Your NTU has power. | ||
GFAST | Flashing green | Make sure the phone cable between your NTU and phone socket is plugged in securely, and restart your NTU. Please call us on 13 22 58 if the light stays flashing. Note: You must use the supplied 1-metre phone cable. Longer phone cables can cause connection issues. |
|
Green | Your NTU is operating normally. | ||
LAN | Off | Make sure the Ethernet cable between your NTU and modem is plugged in securely, and restart your NTU. If the light stays off, try a new Ethernet cable. Please call us on 13 22 58 if the issue persists. | |
Green | Successful network connection. This light flashes during data transfer. |
Part of your iiNet mobile plan's included value may refer to "221 select destinations", which are listed here. Older mobile plans may refer to "241 select destinations" - please check your plan's Critical Information Summary for more information.
To look up a specific destination, press CTRL + F on your keyboard or long-press your phone screen and hit Find to open the Find tool. Type the name of the destination in the Find tool's search bar.
Destination | Dialling Code | Included in 221 select destinations? | Included in 241 select destinations? |
---|---|---|---|
Afghanistan | 93 | ❌ | ✅ |
Albania | 355 | ✅ | ✅ |
Algeria | 213 | ✅ | ✅ |
American Samoa | 1684 | ✅ | ✅ |
Andorra | 376 | ✅ | ✅ |
Angola | 244 | ✅ | ✅ |
Anguilla | 1264 | ✅ | ✅ |
Antarctica (Australian Antarctic Territory) | 672 | ✅ | ✅ |
Antigua and Barbuda | 1268 | ✅ | ✅ |
Argentina | 54 | ✅ | ✅ |
Armenia | 374 | ✅ | ✅ |
Aruba | 297 | ✅ | ✅ |
Ascension Island | 247 | ✅ | ✅ |
Austria | 43 | ✅ | ✅ |
Azerbaijan | 994 | ✅ | ✅ |
Bahamas | 1242 | ✅ | ✅ |
Bahrain | 973 | ✅ | ✅ |
Bangladesh | 880 | ✅ | ✅ |
Barbados | 1246 | ✅ | ✅ |
Belarus | 375 | ✅ | ✅ |
Belgium | 32 | ✅ | ✅ |
Belize | 501 | ✅ | ✅ |
Benin | 229 | ✅ | ✅ |
Bermuda | 1441 | ✅ | ✅ |
Bhutan | 975 | ✅ | ✅ |
Bolivia | 591 | ✅ | ✅ |
Bonaire | 599 | ✅ | ✅ |
Bosnia and Herzegovina | 387 | ✅ | ✅ |
Botswana | 267 | ✅ | ✅ |
Brazil | 55 | ✅ | ✅ |
Brunei | 673 | ✅ | ✅ |
Bulgaria | 359 | ✅ | ✅ |
Burkina Faso | 226 | ✅ | ✅ |
Burundi | 257 | ✅ | ✅ |
Cambodia | 855 | ✅ | ✅ |
Cameroon | 237 | ✅ | ✅ |
Canada | 1 | ✅ | ✅ |
Canary Islands (Spain) | 34 | ✅ | ✅ |
Cape Verde (Cabo Verde) | 238 | ✅ | ✅ |
Cayman Islands | 1345 | ✅ | ✅ |
Central African Republic | 236 | ✅ | ✅ |
Chad | 235 | ✅ | ✅ |
Chile | 56 | ✅ | ✅ |
China | 86 | ✅ | ✅ |
Colombia | 57 | ✅ | ✅ |
Comoros | 269 | ✅ | ✅ |
Congo (Brazzaville) | 242 | ❌ | ✅ |
Congo, Democratic Republic of the (Kinshasa) | 243 | ✅ | ✅ |
Cook Islands | 682 | ✅ | ✅ |
Costa Rica | 506 | ✅ | ✅ |
Croatia | 385 | ✅ | ✅ |
Cuba | 53 | ✅ | ✅ |
Curaçao | 599 | ✅ | ✅ |
Cyprus | 357 | ✅ | ✅ |
Czech Republic | 420 | ✅ | ✅ |
Denmark | 45 | ✅ | ✅ |
Diego Garcia | 246 | ✅ | ✅ |
Djibouti | 253 | ✅ | ✅ |
Dominica | 1767 | ✅ | ✅ |
Dominican Republic | 1809, 1829, 1849 | ✅ | ✅ |
East Timor (Timor-Leste) | 670 | ✅ | ✅ |
Ecuador | 593 | ✅ | ✅ |
Egypt | 20 | ✅ | ✅ |
El Salvador | 503 | ✅ | ✅ |
Equatorial Guinea | 240 | ✅ | ✅ |
Eritrea | 291 | ❌ | ✅ |
Estonia | 372 | ✅ | ✅ |
Eswatini (formerly Swaziland) | 268 | ✅ | ✅ |
Ethiopia | 251 | ❌ | ✅ |
Falkland Islands | 500 | ✅ | ✅ |
Faroe Islands | 298 | ✅ | ✅ |
Fiji | 679 | ❌ | ✅ |
Finland | 358 | ✅ | ✅ |
France | 33 | ✅ | ✅ |
French Guiana | 594 | ✅ | ✅ |
French Polynesia | 689 | ✅ | ✅ |
Gabon | 241 | ✅ | ✅ |
Gambia | 220 | ✅ | ✅ |
Georgia | 995 | ✅ | ✅ |
Germany | 49 | ✅ | ✅ |
Ghana | 233 | ❌ | ✅ |
Gibraltar | 350 | ✅ | ✅ |
Greece | 30 | ✅ | ✅ |
Greenland | 299 | ✅ | ✅ |
Grenada | 1473 | ✅ | ✅ |
Guadeloupe | 590 | ✅ | ✅ |
Guam | 1671 | ✅ | ✅ |
Guatemala | 502 | ✅ | ✅ |
Guinea | 224 | ❌ | ✅ |
Guinea-Bissau | 245 | ✅ | ✅ |
Guyana | 592 | ✅ | ✅ |
Haiti | 509 | ✅ | ✅ |
Honduras | 504 | ✅ | ✅ |
Hong Kong | 852 | ✅ | ✅ |
Hungary | 36 | ✅ | ✅ |
Iceland | 354 | ✅ | ✅ |
India | 91 | ✅ | ✅ |
Indonesia | 62 | ✅ | ✅ |
Iran | 98 | ❌ | ✅ |
Iraq | 964 | ✅ | ✅ |
Ireland | 353 | ✅ | ✅ |
Israel | 972 | ✅ | ✅ |
Italy | 39 | ✅ | ✅ |
Ivory Coast (Côte d'Ivoire) | 225 | ✅ | ✅ |
Jamaica | 1876 | ✅ | ✅ |
Japan | 81 | ✅ | ✅ |
Jordan | 962 | ✅ | ✅ |
Kazakhstan | 7 | ✅ | ✅ |
Kenya | 254 | ✅ | ✅ |
Kiribati | 686 | ✅ | ✅ |
Kosovo | 383 | ✅ | ✅ |
Kuwait | 965 | ✅ | ✅ |
Kyrgyzstan | 996 | ✅ | ✅ |
Laos | 856 | ✅ | ✅ |
Latvia | 371 | ✅ | ✅ |
Lebanon | 961 | ✅ | ✅ |
Lesotho | 266 | ✅ | ✅ |
Liberia | 231 | ❌ | ✅ |
Libya | 218 | ✅ | ✅ |
Liechtenstein | 423 | ✅ | ✅ |
Lithuania | 370 | ✅ | ✅ |
Luxembourg | 352 | ✅ | ✅ |
Macau | 853 | ✅ | ✅ |
Madagascar | 261 | ✅ | ✅ |
Malawi | 265 | ✅ | ✅ |
Malaysia | 60 | ✅ | ✅ |
Maldives | 960 | ✅ | ✅ |
Mali | 223 | ✅ | ✅ |
Malta | 356 | ✅ | ✅ |
Marshall Islands | 692 | ✅ | ✅ |
Martinique | 596 | ✅ | ✅ |
Mauritania | 222 | ✅ | ✅ |
Mauritius | 230 | ✅ | ✅ |
Mayotte | 262 | ✅ | ✅ |
Mexico | 52 | ✅ | ✅ |
Micronesia, Federated States of | 691 | ✅ | ✅ |
Moldova | 373 | ✅ | ✅ |
Monaco | 377 | ✅ | ✅ |
Mongolia | 976 | ✅ | ✅ |
Montenegro | 382 | ✅ | ✅ |
Montserrat | 1664 | ✅ | ✅ |
Morocco | 212 | ✅ | ✅ |
Mozambique | 258 | ✅ | ✅ |
Myanmar | 95 | ✅ | ✅ |
Namibia | 264 | ✅ | ✅ |
Nauru | 674 | ✅ | ✅ |
Nepal | 977 | ❌ | ✅ |
Netherland Antilles | 599 | ✅ | ✅ |
Netherlands | 31 | ✅ | ✅ |
New Caledonia | 687 | ✅ | ✅ |
New Zealand | 64 | ✅ | ✅ |
Nicaragua | 505 | ✅ | ✅ |
Niger | 227 | ✅ | ✅ |
Nigeria | 234 | ✅ | ✅ |
Niue | 683 | ✅ | ✅ |
Norfolk Island | 672 | ✅ | ✅ |
North Korea | 850 | ✅ | ✅ |
North Macedonia | 389 | ✅ | ✅ |
Northern Mariana Islands | 1670 | ✅ | ✅ |
Norway | 47 | ✅ | ✅ |
Oman | 968 | ✅ | ✅ |
Pakistan | 92 | ✅ | ✅ |
Palau | 680 | ✅ | ✅ |
Palestinian Territories | 970 | ✅ | ✅ |
Panama | 507 | ✅ | ✅ |
Papua New Guinea | 675 | ❌ | ✅ |
Paraguay | 595 | ✅ | ✅ |
Peru | 51 | ✅ | ✅ |
Philippines | 63 | ✅ | ✅ |
Poland | 48 | ✅ | ✅ |
Portugal | 351 | ✅ | ✅ |
Puerto Rico | 1787, 1939 | ✅ | ✅ |
Qatar | 974 | ✅ | ✅ |
Reunion | 262 | ✅ | ✅ |
Romania | 40 | ✅ | ✅ |
Russia | 7 | ✅ | ✅ |
Rwanda | 250 | ✅ | ✅ |
Saba | 599 | ✅ | ✅ |
Saint Barthélemy | 590 | ✅ | ✅ |
Saint Helena | 290 | ✅ | ✅ |
Saint Kitts and Nevis | 1869 | ✅ | ✅ |
Saint Lucia | 1758 | ✅ | ✅ |
Saint Martin (French) | 590 | ✅ | ✅ |
Saint Pierre and Miquelon | 508 | ✅ | ✅ |
Saint Vincent and the Grenadines | 1784 | ✅ | ✅ |
Samoa | 685 | ❌ | ✅ |
San Marino | 378 | ✅ | ✅ |
Sao Tome and Principe | 239 | ✅ | ✅ |
Saudi Arabia | 966 | ✅ | ✅ |
Senegal | 221 | ✅ | ✅ |
Serbia | 381 | ✅ | ✅ |
Seychelles | 248 | ✅ | ✅ |
Sierra Leone | 232 | ❌ | ✅ |
Singapore | 65 | ✅ | ✅ |
Sint Eustatius | 599 | ✅ | ✅ |
Sint Maarten (Dutch) | 1721 | ✅ | ✅ |
Slovakia | 421 | ✅ | ✅ |
Slovenia | 386 | ✅ | ✅ |
Solomon Islands | 677 | ❌ | ✅ |
Somalia | 252 | ✅ | ✅ |
South Africa | 27 | ✅ | ✅ |
South Korea | 82 | ✅ | ✅ |
South Sudan | 211 | ✅ | ✅ |
Spain | 34 | ✅ | ✅ |
Sri Lanka | 94 | ❌ | ✅ |
Sudan | 249 | ✅ | ✅ |
Suriname | 597 | ✅ | ✅ |
Sweden | 46 | ✅ | ✅ |
Switzerland | 41 | ✅ | ✅ |
Syria | 963 | ✅ | ✅ |
Taiwan | 886 | ✅ | ✅ |
Tajikistan | 992 | ✅ | ✅ |
Tanzania (including Zanzibar) | 255 | ✅ | ✅ |
Thailand | 66 | ✅ | ✅ |
Togo | 228 | ✅ | ✅ |
Tokelau | 690 | ✅ | ✅ |
Tonga | 676 | ❌ | ✅ |
Trinidad and Tobago | 1868 | ✅ | ✅ |
Tristan da Cunha | 290 | ✅ | ✅ |
Tunisia | 216 | ✅ | ✅ |
Türkiye (formerly Turkey) | 90 | ✅ | ✅ |
Turkmenistan | 993 | ✅ | ✅ |
Turks and Caicos Islands | 1649 | ✅ | ✅ |
Tuvalu | 688 | ✅ | ✅ |
UAE (United Arab Emirates) | 971 | ✅ | ✅ |
Uganda | 256 | ❌ | ✅ |
UK (United Kingdom) | 44 | ✅ | ✅ |
Ukraine | 380 | ✅ | ✅ |
Uruguay | 598 | ✅ | ✅ |
USA (United States of America) | 1 | ✅ | ✅ |
Uzbekistan | 998 | ✅ | ✅ |
Vanuatu | 678 | ❌ | ✅ |
Vatican City (Holy See) | 379 | ✅ | ✅ |
Venezuela | 58 | ✅ | ✅ |
Vietnam | 84 | ✅ | ✅ |
Virgin Islands, British | 1284 | ✅ | ✅ |
Virgin Islands, US | 1340 | ✅ | ✅ |
Wallis and Futuna | 681 | ✅ | ✅ |
Yemen | 967 | ✅ | ✅ |
Zambia | 260 | ❌ | ✅ |
Zimbabwe | 263 | ❌ | ✅ |
Checking the status lights on your nbn Connection Box (NCB) for nbn HFC can be useful for troubleshooting.
Select one of the links below to jump to a query:
Arris CM3500 nbn HFC Connection Box Status lights
This model was supplied from 19 March 2025 onwards.
On the back
Light | State | Meaning | |
2.5 G LINK | Off | Nothing is plugged into the 2.5G port. | |
Green | A device is plugged in with a CAT5e or CAT6 Ethernet cable. | ||
Yellow | A device is plugged in with an older CAT5 Ethernet cable, which may not support the full speed of your nbn HFC plan. We recommend switching to a CAT5e ot CAT6 Ethernet cable. |
On the front
Light | State | Meaning | |
POWER | Off | No power. | |
Green | Your NCB has power. | ||
DOWNSTREAM | Off | Your NCB is still searching for a connection, or has no power. | |
Green | Your NCB can download data. | ||
Flashing | A firmware upgrade is in progress - this should take 10 minutes or less. | ||
UPSTREAM | Off | Your NCB is still searching for a connection, or has no power. | |
Green | Your NCB can upload data. | ||
Flashing | A firmware upgrade is in progress - this should take 10 minutes or less. | ||
ONLINE | Off | No connection to the network. | |
Green | Your nbn connection is working as expected. |
Arris CM8200 nbn HFC Connection Box Status lights
This model was supplied before 19 March 2025.
On the back
The UNI-D1 port on the back of the Connection Box has LINK lights to indicate cable connection to a computer or router.
- Green: Cable connection detected. If this light is off, try another CAT5e or CAT6 Ethernet cable.
- Yellow: Old CAT5 Ethernet cable is in use - this may not allow throughput of the full speed of your nbn HFC service.
On the front
- Note that ONLINE, DOWNSTREAM and UPSTREAM lights will all FLASH briefly when the Connection Box is powered on. This is a self-test and no action is needed, just wait for the Connection Box to finish booting up.
- If both UPSTREAM and DOWNSTREAM lights are FLASHING but ONLINE light is OFF, there is no connection to the nbn. Please call us on 13 22 58 for assistance.
- If both UPSTREAM and DOWNSTREAM lights are FLASHING and ONLINE light is ON, a firmware update is in progress. No action is needed - simply wait for the update to complete.
Light | State | Meaning | |
POWER | Off | Connection Box has no power. | |
Green | Connection Box has power. | ||
DOWNSTREAM | Off | Connection Box has no power. | |
Green | Successful downstream connection. | ||
Flashing | Searching for downstream connection. If ONLINE light is on, firmware upgrade in progress. | ||
UPSTREAM | Off | Still searching for downstream connection, or Connection Box has no power. | |
Green | Successful upstream connection. | ||
Flashing | Downstream connection found; searching for upstream connection. If ONLINE light is on, firmware upgrade in progress. | ||
ONLINE | Off | Connection Box is offline or has no power. | |
Green | Connection Box is online and browsing should be possible. | ||
Flashing | Downstream and upstream connection found; retrieving setup information from nbn. |
Here’s what you need to know about upcoming changes to iiNet.
Select one of the links below to jump to a query:
- Why will I be receiving more communication from you?
- How will these changes impact my existing services?
- How can I update my contact details?
- What if I have questions or need assistance with my account?
Why will I be receiving more communication from you?
We are taking the step to reduce complexity, and this will mean some changes for our customers as we streamline and upgrade our systems.
How will these changes impact my existing services?
We’ll keep you informed about any impacts or adjustments related to your services. Stay tuned for further updates.
How can I update my contact details?
You can update your contact details in Toolbox.
What if I have questions or need assistance with my account?
Our customer support team is here to help! Visit our contact us page to get in touch.
These rates are for older iiNet mobile plans sold before 2 August 2024. They apply when using your iiNet mobile to call International destinations from Australia.
If your iiNet mobile plan doesn't include International Minutes for the destination you're calling, or you've run out of minutes, you can top up your Prepaid Balance in Toolbox to pay for International calls.
To look up a specific destination, press CTRL + F on your keyboard or long-press your phone screen and hit Find to open the Find tool. Type the name of the destination in the Find tool's search bar.
Destination | Dialling code | Flagfall | Rate per minute | 100 mins included in XL plan |
---|---|---|---|---|
Afghanistan | 93 | $0.35 | $0.32 | ❌ |
Albania | 355 | $0.35 | $0.45 | ✅ |
Algeria | 213 | $0.35 | $0.44 | ✅ |
American Samoa | 1684 | $0.35 | $0.07 | ✅ |
Andorra | 376 | $0.35 | $0.24 | ✅ |
Angola | 244 | $0.35 | $0.13 | ✅ |
Anguilla | 1264 | $0.35 | $0.30 | ✅ |
Antarctica (Australian Antarctic Territory) | 672 | $0.35 | $2.08 | ✅ |
Antigua and Barbuda | 1268 | $0.35 | $0.30 | ✅ |
Argentina | 54 | $0.35 | $0.16 | ✅ |
Armenia | 374 | $0.35 | $0.27 | ✅ |
Aruba | 297 | $0.35 | $0.32 | ✅ |
Ascension Island | 247 | $0.35 | $0.96 | ✅ |
Austria | 43 | $0.35 | $0.07 | ✅ |
Azerbaijan | 994 | $0.35 | $0.47 | ✅ |
Bahamas | 1242 | $0.35 | $0.23 | ✅ |
Bahrain | 973 | $0.35 | $0.13 | ✅ |
Bangladesh | 880 | $0.35 | $0.08 | ✅ |
Barbados | 1246 | $0.35 | $0.31 | ✅ |
Belarus | 375 | $0.35 | $0.53 | ✅ |
Belgium | 32 | $0.35 | $0.06 | ✅ |
Belize | 501 | $0.35 | $0.34 | ✅ |
Benin | 229 | $0.35 | $0.35 | ✅ |
Bermuda | 1441 | $0.35 | $0.07 | ✅ |
Bhutan | 975 | $0.35 | $0.15 | ✅ |
Bolivia | 591 | $0.35 | $0.24 | ✅ |
Bonaire | 599 | $0.35 | $0.19 | ✅ |
Bosnia and Herzegovina | 387 | $0.35 | $0.49 | ✅ |
Botswana | 267 | $0.35 | $0.32 | ✅ |
Brazil | 55 | $0.35 | $0.09 | ✅ |
Brunei | 673 | $0.35 | $0.06 | ✅ |
Bulgaria | 359 | $0.35 | $0.17 | ✅ |
Burkina Faso | 226 | $0.35 | $0.44 | ✅ |
Burundi | 257 | $0.35 | $0.70 | ✅ |
Cambodia | 855 | $0.35 | $0.10 | ✅ |
Cameroon | 237 | $0.35 | $0.42 | ✅ |
Canada | 1 | $0.35 | $0.03 | ✅ |
Canary Islands (Spain) | 34 | $0.35 | $0.11 | ✅ |
Cape Verde (Cabo Verde) | 238 | $0.35 | $0.38 | ✅ |
Cayman Islands | 1345 | $0.35 | $0.24 | ✅ |
Central African Republic | 236 | $0.35 | $0.59 | ✅ |
Chad | 235 | $0.35 | $0.60 | ✅ |
Chile | 56 | $0.35 | $0.08 | ✅ |
China | 86 | $0.35 | $0.05 | ✅ |
Colombia | 57 | $0.35 | $0.10 | ✅ |
Comoros | 269 | $0.35 | $0.52 | ✅ |
Congo (Brazzaville) | 242 | $0.35 | $0.47 | ❌ |
Congo, Democratic Republic of the (Kinshasa) | 243 | $0.35 | $1.50 | ✅ |
Cook Islands | 682 | $0.35 | $1.04 | ✅ |
Costa Rica | 506 | $0.35 | $0.13 | ✅ |
Croatia | 385 | $0.35 | $0.28 | ✅ |
Cuba | 53 | $0.35 | $1.07 | ✅ |
Curaçao | 599 | $0.35 | $0.19 | ✅ |
Cyprus | 357 | $0.35 | $0.08 | ✅ |
Czech Republic | 420 | $0.35 | $0.09 | ✅ |
Denmark | 45 | $0.35 | $0.13 | ✅ |
Diego Garcia | 246 | $0.35 | $1.47 | ✅ |
Djibouti | 253 | $0.35 | $0.52 | ✅ |
Dominica | 1767 | $0.35 | $0.30 | ✅ |
Dominican Republic | 1809, 1829, 1849 | $0.35 | $0.13 | ✅ |
East Timor (Timor-Leste) | 670 | $0.35 | $1.07 | ✅ |
Ecuador | 593 | $0.35 | $0.31 | ✅ |
Egypt | 20 | $0.35 | $0.14 | ✅ |
El Salvador | 503 | $0.35 | $0.30 | ✅ |
Equatorial Guinea | 240 | $0.35 | $0.26 | ✅ |
Eritrea | 291 | $0.35 | $0.36 | ❌ |
Estonia | 372 | $0.35 | $0.45 | ✅ |
Eswatini (formerly Swaziland) | 268 | $0.35 | $0.25 | ✅ |
Ethiopia | 251 | $0.35 | $0.36 | ❌ |
Falkland Islands | 500 | $0.35 | $1.41 | ✅ |
Faroe Islands | 298 | $0.35 | $0.30 | ✅ |
Fiji | 679 | $0.35 | $0.32 | ❌ |
Finland | 358 | $0.35 | $0.12 | ✅ |
France | 33 | $0.35 | $0.06 | ✅ |
French Guiana | 594 | $0.35 | $0.41 | ✅ |
French Polynesia | 689 | $0.35 | $0.41 | ✅ |
Gabon | 241 | $0.35 | $0.66 | ✅ |
Gambia | 220 | $0.35 | $0.64 | ✅ |
Georgia | 995 | $0.35 | $0.18 | ✅ |
Germany | 49 | $0.35 | $0.08 | ✅ |
Ghana | 233 | $0.35 | $0.33 | ❌ |
Gibraltar | 350 | $0.35 | $0.32 | ✅ |
Greece | 30 | $0.35 | $0.07 | ✅ |
Greenland | 299 | $0.35 | $0.71 | ✅ |
Grenada | 1473 | $0.35 | $0.33 | ✅ |
Guadeloupe | 590 | $0.35 | $0.11 | ✅ |
Guam | 1671 | $0.35 | $0.06 | ✅ |
Guatemala | 502 | $0.35 | $0.22 | ✅ |
Guinea | 224 | $0.35 | $0.63 | ❌ |
Guinea-Bissau | 245 | $0.35 | $0.63 | ✅ |
Guyana | 592 | $0.35 | $0.40 | ✅ |
Haiti | 509 | $0.35 | $0.45 | ✅ |
Honduras | 504 | $0.35 | $0.22 | ✅ |
Hong Kong | 852 | $0.35 | $0.05 | ✅ |
Hungary | 36 | $0.35 | $0.09 | ✅ |
Iceland | 354 | $0.35 | $0.11 | ✅ |
India | 91 | $0.35 | $0.06 | ✅ |
Indonesia | 62 | $0.35 | $0.12 | ✅ |
Inmarsat | 870 | $0.35 | $3.69 | ❌ |
Inmarsat B Global | 8703 | $0.35 | $3.69 | ❌ |
Inmarsat B HSD Global | 87039 | $0.35 | $3.69 | ❌ |
Inmarsat BGAN ISDN | 870782 | $0.35 | $3.69 | ❌ |
Inmarsat BGAN Voice | 870772 | $0.35 | $3.69 | ❌ |
Inmarsat FB ISDN | 870783 | $0.35 | $3.69 | ❌ |
Inmarsat FB Voice | 870773 | $0.35 | $3.69 | ❌ |
Inmarsat GAN Global | 87060 | $0.35 | $3.69 | ❌ |
Inmarsat iSATPHONE Voice | 870776 | $0.35 | $3.69 | ❌ |
Inmarsat M Global | 8706 | $0.35 | $3.69 | ❌ |
Inmarsat Mini-M Global | 87076 | $0.35 | $3.69 | ❌ |
Iran | 98 | $0.35 | $0.10 | ❌ |
Iraq | 964 | $0.35 | $0.30 | ✅ |
Ireland | 353 | $0.35 | $0.11 | ✅ |
Israel | 972 | $0.35 | $0.06 | ✅ |
Italy | 39 | $0.35 | $0.07 | ✅ |
Ivory Coast (Côte d'Ivoire) | 225 | $0.35 | $0.48 | ✅ |
Jamaica | 1876 | $0.35 | $0.35 | ✅ |
Japan | 81 | $0.35 | $0.14 | ✅ |
Jordan | 962 | $0.35 | $0.18 | ✅ |
Kazakhstan | 7 | $0.35 | $0.28 | ✅ |
Kenya | 254 | $0.35 | $0.22 | ✅ |
Kiribati | 686 | $0.35 | $0.80 | ✅ |
Kosovo | 383 | $0.35 | $0.50 | ✅ |
Kuwait | 965 | $0.35 | $0.14 | ✅ |
Kyrgyzstan | 996 | $0.35 | $0.21 | ✅ |
Laos | 856 | $0.35 | $0.09 | ✅ |
Latvia | 371 | $0.35 | $0.82 | ✅ |
Lebanon | 961 | $0.35 | $0.26 | ✅ |
Lesotho | 266 | $0.35 | $0.32 | ✅ |
Liberia | 231 | $0.35 | $0.57 | ❌ |
Libya | 218 | $0.35 | $0.44 | ✅ |
Liechtenstein | 423 | $0.35 | $0.29 | ✅ |
Lithuania | 370 | $0.35 | $0.07 | ✅ |
Luxembourg | 352 | $0.35 | $0.26 | ✅ |
Macau | 853 | $0.35 | $0.15 | ✅ |
Madagascar | 261 | $0.35 | $0.86 | ✅ |
Malawi | 265 | $0.35 | $0.34 | ✅ |
Malaysia | 60 | $0.35 | $0.06 | ✅ |
Maldives | 960 | $0.35 | $1.22 | ✅ |
Mali | 223 | $0.35 | $0.46 | ✅ |
Malta | 356 | $0.35 | $0.09 | ✅ |
Marshall Islands | 692 | $0.35 | $0.34 | ✅ |
Martinique | 596 | $0.35 | $0.08 | ✅ |
Mauritania | 222 | $0.35 | $0.68 | ✅ |
Mauritius | 230 | $0.35 | $0.68 | ✅ |
Mayotte | 262 | $0.35 | $0.14 | ✅ |
Mexico | 52 | $0.35 | $0.08 | ✅ |
Micronesia, Federated States of | 691 | $0.35 | $0.29 | ✅ |
Moldova | 373 | $0.35 | $0.35 | ✅ |
Monaco | 377 | $0.35 | $0.50 | ✅ |
Mongolia | 976 | $0.35 | $0.07 | ✅ |
Montenegro | 382 | $0.35 | $0.52 | ✅ |
Montserrat | 1664 | $0.35 | $0.26 | ✅ |
Morocco | 212 | $0.35 | $0.59 | ✅ |
Mozambique | 258 | $0.35 | $0.34 | ✅ |
Myanmar | 95 | $0.35 | $0.39 | ✅ |
Namibia | 264 | $0.35 | $0.19 | ✅ |
Nauru | 674 | $0.35 | $1.17 | ✅ |
Nepal | 977 | $0.35 | $0.18 | ❌ |
Netherland Antilles | 599 | $0.35 | $0.19 | ✅ |
Netherlands | 31 | $0.35 | $0.10 | ✅ |
New Caledonia | 687 | $0.35 | $0.25 | ✅ |
New Zealand | 64 | $0.35 | $0.09 | ✅ |
Nicaragua | 505 | $0.35 | $0.38 | ✅ |
Niger | 227 | $0.35 | $0.30 | ✅ |
Nigeria | 234 | $0.35 | $0.12 | ✅ |
Niue | 683 | $0.35 | $1.72 | ✅ |
Norfolk Island | 672 | $0.35 | $1.60 | ✅ |
North Korea | 850 | $0.35 | $0.94 | ✅ |
North Macedonia | 389 | $0.35 | $0.55 | ✅ |
Northern Mariana Islands | 1670 | $0.35 | $0.06 | ✅ |
Norway | 47 | $0.35 | $0.13 | ✅ |
Oman | 968 | $0.35 | $0.39 | ✅ |
Pakistan | 92 | $0.35 | $0.18 | ✅ |
Palau | 680 | $0.35 | $0.35 | ✅ |
Palestinian Territories | 970 | $0.35 | $0.29 | ✅ |
Panama | 507 | $0.35 | $0.20 | ✅ |
Papua New Guinea | 675 | $0.35 | $0.91 | ❌ |
Paraguay | 595 | $0.35 | $0.18 | ✅ |
Peru | 51 | $0.35 | $0.15 | ✅ |
Philippines | 63 | $0.35 | $0.22 | ✅ |
Poland | 48 | $0.35 | $0.11 | ✅ |
Portugal | 351 | $0.35 | $0.06 | ✅ |
Puerto Rico | 1787, 1939 | $0.35 | $0.06 | ✅ |
Qatar | 974 | $0.35 | $0.28 | ✅ |
Reunion | 262 | $0.35 | $0.14 | ✅ |
Romania | 40 | $0.35 | $0.09 | ✅ |
Russia | 7 | $0.35 | $0.10 | ✅ |
Rwanda | 250 | $0.35 | $0.42 | ✅ |
Saba | 599 | $0.35 | $0.19 | ✅ |
Saint Barthélemy | 590 | $0.35 | $0.11 | ✅ |
Saint Helena | 290 | $0.35 | $1.05 | ✅ |
Saint Kitts and Nevis | 1869 | $0.35 | $0.33 | ✅ |
Saint Lucia | 1758 | $0.35 | $0.32 | ✅ |
Saint Martin (French) | 590 | $0.35 | $0.11 | ✅ |
Saint Pierre and Miquelon | 508 | $0.35 | $0.50 | ✅ |
Saint Vincent and the Grenadines | 1784 | $0.35 | $0.34 | ✅ |
Samoa | 685 | $0.35 | $0.79 | ❌ |
San Marino | 378 | $0.35 | $0.07 | ✅ |
Sao Tome and Principe | 239 | $0.35 | $0.89 | ✅ |
Saudi Arabia | 966 | $0.35 | $0.19 | ✅ |
Senegal | 221 | $0.35 | $0.58 | ✅ |
Serbia | 381 | $0.35 | $0.51 | ✅ |
Seychelles | 248 | $0.35 | $0.67 | ✅ |
Sierra Leone | 232 | $0.35 | $0.65 | ❌ |
Singapore | 65 | $0.35 | $0.04 | ✅ |
Sint Eustatius | 599 | $0.35 | $0.19 | ✅ |
Slovakia | 421 | $0.35 | $0.22 | ✅ |
Slovenia | 386 | $0.35 | $0.58 | ✅ |
Solomon Islands | 677 | $0.35 | $1.23 | ❌ |
Somalia | 252 | $0.35 | $0.86 | ✅ |
South Africa | 27 | $0.35 | $0.14 | ✅ |
South Korea | 82 | $0.35 | $0.06 | ✅ |
South Sudan | 211 | $0.35 | $0.57 | ✅ |
Spain | 34 | $0.35 | $0.11 | ✅ |
Sri Lanka | 94 | $0.35 | $0.20 | ❌ |
Sudan | 249 | $0.35 | $0.18 | ✅ |
Suriname | 597 | $0.35 | $0.29 | ✅ |
Sweden | 46 | $0.35 | $0.09 | ✅ |
Switzerland | 41 | $0.35 | $0.21 | ✅ |
Syria | 963 | $0.35 | $0.25 | ✅ |
Taiwan | 886 | $0.35 | $0.14 | ✅ |
Tajikistan | 992 | $0.35 | $0.24 | ✅ |
Tanzania, including Zanzibar | 255 | $0.35 | $0.37 | ✅ |
Thailand | 66 | $0.35 | $0.05 | ✅ |
Thuraya Sat | 882 | $0.35 | $3.69 | ❌ |
Togo | 228 | $0.35 | $0.55 | ✅ |
Tokelau | 690 | $0.35 | $1.70 | ✅ |
Tonga | 676 | $0.35 | $0.59 | ❌ |
Trinidad and Tobago | 1868 | $0.35 | $0.31 | ✅ |
Tristan da Cunha | 290 | $0.35 | $0.96 | ✅ |
Tunisia | 216 | $0.35 | $0.61 | ✅ |
Türkiye (formerly Turkey) | 90 | $0.35 | $0.22 | ✅ |
Turkmenistan | 993 | $0.35 | $0.17 | ✅ |
Turks and Caicos Islands | 1649 | $0.35 | $0.35 | ✅ |
Tuvalu | 688 | $0.35 | $1.01 | ✅ |
UAE (United Arab Emirates) | 971 | $0.35 | $0.26 | ✅ |
Uganda | 256 | $0.35 | $0.44 | ❌ |
UK (United Kingdom) | 44 | $0.35 | $0.07 | ✅ |
Ukraine | 380 | $0.35 | $0.29 | ✅ |
Uruguay | 598 | $0.35 | $0.25 | ✅ |
USA (United States of America) | 1 | $0.35 | $0.04 | ✅ |
Uzbekistan | 998 | $0.35 | $0.12 | ✅ |
Vanuatu | 678 | $0.35 | $0.61 | ❌ |
Vatican City (Holy See) | 379 | $0.35 | $0.50 | ✅ |
Venezuela | 58 | $0.35 | $0.09 | ✅ |
Vietnam | 84 | $0.35 | $0.14 | ✅ |
Virgin Islands, British | 1284 | $0.35 | $0.34 | ✅ |
Virgin Islands, US | 1340 | $0.35 | $0.06 | ✅ |
Wallis and Futuna | 681 | $0.35 | $0.65 | ✅ |
Yemen | 967 | $0.35 | $0.22 | ✅ |
Zambia | 260 | $0.35 | $0.21 | ❌ |
Zimbabwe | 263 | $0.35 | $0.64 | ❌ |
These rates apply when using your iiNet mobile overseas with International Roaming. All roaming usage is charged out of your Prepaid Balance.
You can turn on International Roaming or top up your Prepaid Balance in Toolbox.
Select one of the links below to jump to a query:
Rates for each Zone
Charges | Zone 1 | Zone 2 | Zone 3 |
---|---|---|---|
Make and receive call (per minute) | $1.00 | $2.00 | $4.00 |
SMS to AU number (per 160 characters) | $0.50 | $1.00 | $1.00 |
SMS to a non-AU number (per 160 characters) | $0.50 | $1.00 | $1.00 |
Receive SMS | $0.00 | $0.00 | $0.00 |
MMS to AU number (per message) | Standard Domestic MMS rate + $0.50 per MB | Standard Domestic MMS rate + $1.00 per MB | Standard Domestic MMS rate + $15.50 per MB |
MMS to non-AU number (per message) | Standard International MMS rate + $0.50 per MB | Standard International MMS rate + $1.00 per MB | Standard International MMS rate + $15.50 per MB |
Receive MMS | $0.50 per MB | $1.00 per MB | $15.50 per MB |
Data | $0.50 per MB (charged per 10KB) | $1.00 per MB (charged per 10KB) | $15.50 per MB (charged per 10KB) |
Access Voice Mail 121 or +61 414 121 121 (per minute) | $1.00 | $2.00 | $4.00 |
Call iiNet Support +61 13 22 58 (per minute) | $0.00 | $0.00 | $0.00 |
Zone for each Destination
To look up a specific destination, press CTRL + F on your keyboard or long-press your phone screen and hit Find to open the Find tool. Type the name of the destination in the Find tool's search bar.
Destination | Zone |
---|---|
Afghanistan | Zone 1 |
Albania | Zone 1 |
Algeria | Zone 2 |
Angola | Zone 3 |
Anguilla | Zone 2 |
Antigua and Barbuda | Zone 2 |
Argentina | Zone 2 |
Armenia | Zone 2 |
Austria | Zone 2 |
Azerbaijan | Zone 1 |
Bahrain | Zone 2 |
Bangladesh | Zone 2 |
Barbados | Zone 2 |
Belarus | Zone 2 |
Belgium | Zone 2 |
Belize | Zone 3 |
Benin | Zone 3 |
Bermuda | Zone 2 |
Bolivia | Zone 3 |
Bosnia and Herzegovina | Zone 2 |
Brazil | Zone 2 |
Brunei | Zone 2 |
Bulgaria | Zone 1 |
Burkina Faso | Zone 2 |
Burundi | Zone 3 |
Cambodia | Zone 1 |
Cameroon | Zone 3 |
Canada | Zone 1 |
Cape Verde (Cabo Verde) | Zone 3 |
Cayman Islands | Zone 2 |
Central African Republic | Zone 3 |
Chad | Zone 3 |
Chile, including Easter Island | Zone 2 |
China | Zone 1 |
Colombia | Zone 2 |
Congo, Democratic Republic of the (Kinshasa) | Zone 2 |
Cook Islands | Zone 3 |
Costa Rica | Zone 2 |
Croatia | Zone 1 |
Cyprus | Zone 1 |
Czech Republic | Zone 1 |
Denmark | Zone 1 |
Dominica | Zone 3 |
East Timor (Timor-Leste) | Zone 2 |
Egypt | Zone 2 |
El Salvador | Zone 2 |
Estonia | Zone 1 |
Faroe Islands | Zone 1 |
Fiji | Zone 1 |
Finland | Zone 1 |
France | Zone 1 |
French Polynesia | Zone 2 |
Georgia | Zone 3 |
Germany | Zone 1 |
Ghana | Zone 2 |
Gibraltar | Zone 1 |
Greece | Zone 1 |
Grenada | Zone 2 |
Guernsey | Zone 1 |
Guinea | Zone 2 |
Guyana | Zone 2 |
Honduras | Zone 3 |
Hong Kong | Zone 1 |
Hungary | Zone 1 |
Iceland | Zone 1 |
India | Zone 1 |
Indonesia | Zone 1 |
Iraq | Zone 2 |
Ireland | Zone 1 |
Isle of Man | Zone 1 |
Israel | Zone 2 |
Italy | Zone 1 |
Ivory Coast (Côte d'Ivoire) | Zone 2 |
Jamaica | Zone 1 |
Japan | Zone 1 |
Jersey | Zone 3 |
Jordan | Zone 2 |
Kazakhstan | Zone 1 |
Kuwait | Zone 2 |
Kyrgyzstan | Zone 3 |
Latvia | Zone 1 |
Lebanon | Zone 3 |
Liberia | Zone 3 |
Liechtenstein | Zone 2 |
Lithuania | Zone 1 |
Luxembourg | Zone 1 |
Macau | Zone 1 |
Madagascar | Zone 2 |
Malawi | Zone 2 |
Malaysia | Zone 1 |
Maldives | Zone 3 |
Malta | Zone 1 |
Maritime (select cruise ships) | Zone 3 |
Mauritius | Zone 2 |
Mexico | Zone 2 |
Moldova | Zone 3 |
Monaco | Zone 3 |
Mongolia | Zone 1 |
Montenegro | Zone 1 |
Montserrat | Zone 3 |
Morocco | Zone 2 |
Myanmar | Zone 3 |
Nepal | Zone 2 |
Netherlands | Zone 1 |
New Caledonia | Zone 3 |
New Zealand | Zone 1 |
Niger | Zone 3 |
Nigeria | Zone 2 |
North Macedonia | Zone 2 |
Norway | Zone 2 |
Oman | Zone 2 |
Pakistan | Zone 1 |
Palestinian Territories | Zone 2 |
Papua New Guinea | Zone 2 |
Paraguay | Zone 2 |
Philippines | Zone 1 |
Poland | Zone 2 |
Portugal | Zone 1 |
Puerto Rico | Zone 1 |
Qatar | Zone 2 |
Reunion | Zone 2 |
Romania | Zone 1 |
Russia | Zone 3 |
Rwanda | Zone 3 |
Saint Kitts and Nevis | Zone 3 |
Saint Lucia | Zone 3 |
Saint Vincent and the Grenadines | Zone 2 |
Samoa | Zone 2 |
San Marino | Zone 2 |
Saudi Arabia | Zone 2 |
Senegal | Zone 3 |
Serbia | Zone 1 |
Seychelles | Zone 2 |
Sierra Leone | Zone 2 |
Singapore | Zone 1 |
Slovakia | Zone 2 |
Slovenia | Zone 3 |
Solomon Islands | Zone 3 |
South Africa | Zone 2 |
South Korea | Zone 1 |
Spain, including Canary Islands | Zone 1 |
Sri Lanka | Zone 1 |
Suriname | Zone 3 |
Sweden | Zone 1 |
Switzerland | Zone 1 |
Taiwan | Zone 1 |
Tajikistan | Zone 2 |
Thailand | Zone 1 |
The Gambia | Zone 3 |
Togo | Zone 3 |
Tonga | Zone 2 |
Trinidad and Tobago | Zone 2 |
Tunisia | Zone 3 |
Turkey | Zone 1 |
Turks and Caicos Islands | Zone 2 |
UAE (United Arab Emirates) | Zone 2 |
Uganda | Zone 3 |
UK (United Kingdom) | Zone 1 |
Ukraine | Zone 1 |
Uruguay | Zone 2 |
USA (United States of America) | Zone 1 |
Uzbekistan | Zone 3 |
Vanuatu | Zone 2 |
Vietnam | Zone 3 |
Yemen | Zone 2 |
Zimbabwe | Zone 2 |
To reset the password for your iiNet email address, please visit: https://iinet.net.au/password/
In accordance with our Customer Relationship Agreement, unless otherwise agreed with iiNet in writing, an iiNet SIM and/or eSIM can only be used with Approved Devices as specified by iiNet.
iiNet may add or withdraw devices from this list from time to time. This list applies to current Apple and Android devices purchased in Australia. If you either (a) purchased a device that is not part of this list (b) purchased your device overseas, or (c) purchased a Samsung, Sony or HTC device from another Australian telecommunication provider before 2017, your device may not be VoLTE compatible on our network. Make sure you check your device model and your tax invoice for country of purchase, as applicable, to determine if your device is VoLTE compatible.
An iiNet SIM and/or eSIM that is used in non-approved devices may be suspended by iiNet, unless iiNet has otherwise given approval in writing. iiNet may also block any such device from being used on the iiNet Network. For more information about using a iiNet SIM and/or eSIM with a device currently not on the Approved Devices list, please contact us on 13 22 58.
Using a device on our network other than an approved iiNet device may impact your ability to make calls, in particular to emergency services.
Select one of the links below to jump to a query:
Approved iiNet devices by manufacturer
Here is the current list of approved iiNet devices. iiNet may add or withdraw devices from this list from time to time.
Alcatel
- 1 2019 4G (5033TL)
- 1B 2020 4G (5031G)
- 1V 2020 4G (5007U)
- 1S 2021 4G (6025D)
- 3L 2020 4G (5029D)
- Link Zone MW41CL 4G (Mobile Wi-Fi)
Apple
- iPhone 6 (A1586)
- iPhone 6 Plus (A1524)
- iPhone 6S (A1688)
- iPhone 6S Plus (A1687)
- iPhone 7 (A1778)
- iPhone 7 Plus (A1784)
- iPhone 8 (A1863, A1905)
- iPhone 8 Plus (A1864, A1897)
- iPhone SE (A1723)
- iPhone SE 2020 (A2296)
- iPhone SE 2022 (A2783)
- iPhone X (A1865)
- iPhone XR (A2105)
- iPhone XS (A2097)
- iPhone XS Max (A2101)
- iPhone 11 (A2221)
- iPhone 11 Pro (A2215)
- iPhone 11 Pro Max (A2218)
- iPhone 12 mini (A2399)
- iPhone 12 (A2403)
- iPhone 12 Pro (A2407)
- iPhone 12 Pro Max (A2411)
- iPhone 13 mini (A2628)
- iPhone 13 (A2633)
- iPhone 13 Pro (A2638)
- iPhone 13 Pro Max (A2643)
- iPhone 14 (A2882)
- iPhone 14 Plus (A2886)
- iPhone 14 Pro (A2890)
- iPhone 14 Pro Max (A2894)
- iPhone 15 (A3090)
- iPhone 15 Plus (A3094)
- iPhone 15 Pro (A3102)
- iPhone 15 Pro Max (A3106)
- iPhone 16e (A3409)
- iPhone 16 (A3287)
- iPhone 16 Plus (A3290)
- iPhone 16 Pro (A3293)
- iPhone 16 Pro Max (A3296)
- iPad 4 (A1460)
- iPad 5 9.7” (A1823)
- iPad 6 9.7” (A1954)
- iPad 7 10.2” (A2198)
- iPad 8 10.2” (A2429)
- iPad 9 10.2” (A2604)
- iPad 10 10.9” (A2757)
- iPad (A16) (A3355)
- iPad Air (A1475)
- iPad Air 2 (A1567)
- iPad Air 3 (A2123)
- iPad Air 4 (A2072)
- iPad Air 5 (A2589)
- iPad Air 11-inch (M2) (A2837)
- iPad Air 11-inch (M3) (A3267)
- iPad Air 13-inch (M2) (A2899)
- iPad Air 13-inch (M3) (A3269)
- iPad mini (A1455)
- iPad mini 2 (A1490)
- iPad mini 3 (A1600)
- iPad mini 4 (A1550)
- iPad mini 5 (A2124)
- iPad mini 6 (A2568)
- iPad mini A17 Pro (A2995)
- iPad Pro 9.7” (A1674)
- iPad Pro 10.5” (A1709)
- iPad Pro 11” Gen 1 (A1934)
- iPad Pro 11” Gen 2 (A2230)
- iPad Pro 11” Gen 3 (A2459)
- iPad Pro 11” Gen 4 (A2761)
- iPad Pro 11-inch (M4) (A2903)
- iPad Pro 12.9” Gen 1 (A1652)
- iPad Pro 12.9” Gen 2 (A1671)
- iPad Pro 12.9” Gen 3 (A1895)
- iPad Pro 12.9” Gen 4 (A2232)
- iPad Pro 12.9” Gen 5 (A2461)
- iPad Pro 12.9” Gen 6 (A2437)
- iPad Pro 13-inch (M4) (A2926)
- Watch Series 3 (A1891, A1889)
- Watch Series 4 (A2007, A2008)
- Watch Series 5 (A2156, A2157)
- Watch Series 6 (A2375, A2376)
- Watch Series 7 (A2476, A2478)
- Watch Series 8 (A2773, A2775)
- Watch Series 9 (A2982, A2984)
- Watch Series 10 (A3001, A3003)
- Watch Ultra (A2684)
- Watch Ultra 2 (A2686)
- Watch SE (A2355, A2356)
- Watch SE Gen 2 (A2725, A2724)
- Pixel 3a 4G (S4)
- Pixel 3 4G (B1)
- Pixel 3 XL 4G (C1)
- Pixel 4a 4G (S5)
- Pixel 4 4G (F2)
- Pixel 4 XL 4G (C2)
- Pixel 5 5G (R3)
- Pixel 6a 5G (B3)
- Pixel 6 5G (O6)
- Pixel 6 Pro 5G (R4)
- Pixel 7 5G (P10)
- Pixel 7 Pro 5G (C10)
- Pixel 8 5G (SB3)
- Pixel 8 Pro 5G (HK3)
- Pixel 9a 5G (TG4)
- Pixel 9 5G (TK4)
- Pixel 9 Pro 5G (CM4)
- Pixel 9 Pro XL 5G (KM4)
- Pixel 9 Pro Fold 5G (CT3)
HMD
- Pulse+ 4G (TA-1602)
- Pulse Pro 4G (TA-1588)
Huawei
- P30 4G (ELE -L09)
- P30 Pro 4G (VOG -L09)
- Wi-Fi Cube 4G (E5180s -610)
- Wi-Fi Cube 2 4G (B818 -263)
- Wi-Fi Cube 3 4G (B628 -350)
- Wi-Fi Gateway 4G (B315s -608)
- Wi-Fi Gateway 2 4G (B525s -65a)
Huizong Instrumentation Co, Ltd
- Ultrasonic Water Meter (SCL-61H)
Landis+Gyr
- Ultrasonic Water Meter (W370)
LG
- K42 4G (LM -K420YM)
- Velvet 5G (LM -G900EM)
MobiWire
- V Pro 4G (GH6511)
- V Pro 2 4G (H6671L)
- V Smart 4G (GH5581)
- V Smart 2 4G (GH6322)
- V Lite 4G (GH5028)
- V Lite 2 4G (H5112)
- V One 4G (GX2421)
- V Flip 4G (GF28E1)
Motorola
- Moto e7 4G (XT2095 -3)
- Moto e7 Power 4G (XT2097 -7)
- Moto e13 4G (XT2345 - 6)
- Moto e14 4G (XT2421-15)
- Moto e22i 4G (XT2239 -20)
- Moto g 5G Plus (XT2075 -3)
- Moto g8 4G (XT2046-6)
- Moto g10 4G (XT2127-2)
- Moto g14 4G (XT234 - 4)
- Moto g34 5G (XT2363-3)
- Moto g35 5G (XT2433-4)
- Moto g50 5G (XT2149 -1)
- Moto g56 5G (XT2529-2)
- Moto g62 5G (XT2223 -1)
- Edge 20 Fusion (XT2139 -2)
- Edge 50 Fusion (XT2429-2)
- Edge 30 5G (XT2203 -1)
- Edge 30 Pro 5G (XT2201 -1)
Nokia
- 1 Plus 4G (TA -1111)
- C01 Plus 4G (TA -1387)
- C02 4G (TA -1522)
- G21 4G (TA -1418)
- 110 4G (TA -1549)
- XR20 5G (TA-1362)
- FastMile 5G Gateway R1 (5G -24W-A)
- FastMile 5G Gateway 3.2 (5G15 -12W-A)
OPPO
- A16s 4G (CPH -2271)
- A38 4G (CPH -2579)
- A57 4G (CPH -2387)
- A60 5G (CPH-2683)
- A91 4G (CPH -2021)
- AX5 4G (CPH -1851)
- Find X2 Lite 5G (CPH -2005)
- Find X5 Lite 5G (CPH -2371)
- Find X5 5G (CPH -2307)
- Find X5 Pro 5G (CPH -2305)
- R15 Pro 4G (CPH -1831)
- R17 Pro 4G (CPH -1877)
- Reno8 5G (CPH -2359)
- Reno Z 4G (CPH -1979)
Sagemcom
- Fast 5866T 5G FWA
- Siconia WATER WM (WM NB528 W3)
Samsung
- Galaxy A05s 4G (SM -A057F)
- Galaxy A8 4G (SM -A530F)
- Galaxy A11 4G (SM -A115F)
- Galaxy A12 4G (SM -A125F)
- Galaxy A12 4G (SM -A127F)
- Galaxy A13 4G (SM -A135F)
- Galaxy A13 5G (SM -A136B)
- Galaxy A14 4G (SM -A145F)
- Galaxy A14 5G (SM -A146P)
- Galaxy A16 4G (SM-A165F)
- Galaxy A16 5G (SM-A166P)
- Galaxy A20 4G (SM -A205YN)
- Galaxy A22 5G (SM -A226B)
- Galaxy A30 4G (SM -A305YN)
- Galaxy A32 5G (SM -A326B)
- Galaxy A33 5G (SM -A336E)
- Galaxy A34 5G (SM -A346E)
- Galaxy A35 5G (SM -A356E)
- Galaxy A36 5G (SMA366B)
- Galaxy A51 4G (SM -A515F)
- Galaxy A52 5G (SM -A526B)
- Galaxy A52s 5G (SM -A528B)
- Galaxy A53 5G (SM -A536E)
- Galaxy A55 5G (SM -A556E)
- Galaxy A56 5G (SMA566B)
- Galaxy A70 4G (SM -A705YN)
- Galaxy A71 5G (SM -A716B)
- Galaxy A73 5G (SM -A736B)
- Galaxy Fold 4G (SM -F900F)
- Galaxy S8 4G (SM -G950F)
- Galaxy S8+ 4G (SM -G955F)
- Galaxy S9 4G (SM -G960F)
- Galaxy S9+ 4G (SM -G965F)
- Galaxy S10e 4G (SM -G970F)
- Galaxy S10 4G (SM -G973F)
- Galaxy S10+ 4G (SM -G975F)
- Galaxy S20 FE 4G (SM -G780F)
- Galaxy S20 FE 5G (SM -G781B)
- Galaxy S20 4G (SM -G980F)
- Galaxy S20 5G (SM -G981B)
- Galaxy S20+ 4G (SM -G985F)
- Galaxy S20+ 5G (SM -G986B)
- Galaxy S20 Ultra 5G (SM -G988B)
- Galaxy S21 FE 5G (SM -G990E)
- Galaxy S21 5G (SM -G991B)
- Galaxy S21+ 5G (SM -G996B)
- Galaxy S21 Ultra 5G (SM -G998B)
- Galaxy S22 5G (SM -S901E)
- Galaxy S22+ 5G (SM -S906E)
- Galaxy S22 Ultra 5G (SM -S908E)
- Galaxy S23 FE 5G (SM -S711B)
- Galaxy S23 5G (SM -S911B)
- Galaxy S23+5G (SM -S916B)
- Galaxy S23 Ultra 5G (SM -S918B)
- Galaxy S24 5G (SM -S921B)
- Galaxy S24+ 5G (SM -S926B)
- Galaxy S24 Ultra 5G (SM -S928B)
- Galaxy S24 FE 5G (SM - S721B)
- Galaxy S25 (SM-S931B)
- Galaxy S25+ (SM-S936B)
- Galaxy S25 Ultra (SM-S938B)
- Galaxy S25 Edge (SM - S937B)
- Galaxy Note 8 4G (SM -N950F)
- Galaxy Note 9 4G (SM -N960F)
- Galaxy Note 10 4G (SM -N970F)
- Galaxy Note 10+ 4G (SM -N975F)
- Galaxy Note 20 4G (SM -N980F)
- Galaxy Note 20 5G (SM -N981B)
- Galaxy Note 20 Ultra 5G (SM -N986B)
- Galaxy Book 2 12.0 4G (SM -W737Y)
- Galaxy Tab A 8.0 2017 4G (SM -T385)
- Galaxy Tab A 10.1 4G (SM -T515)
- Galaxy Tab A 10.5 2018 4G (SM -T595)
- Galaxy Tab A7 2020 10.4 4G (SM -T505)
- Galaxy Tab A8 10.5 4G (SM -X205)
- Galaxy Tab A9+ 11.0 5G (SM -X216B)
- Galaxy Tab S4 10.5 4G (SM-T835)
- Galaxy Tab S5e 10.5 4G (SM-T725)
- Galaxy Tab S6 10.5 4G (SM-T865)
- Galaxy Tab S7 11.0 4G (SM-T875)
- Galaxy Tab S7+ 12.4 5G (SM-T976B)
- Galaxy Tab S8 11.0 5G (SM-X706B)
- Galaxy Tab S8+ 12.4 5G (SM-X806B)
- Galaxy Tab S8 Ultra 14.6 5G (SM-X906B)
- Galaxy Tab S9 11.0 5G (SM-X716B)
- Galaxy Tab S9+ 12.4 5G (SM-X816B)
- Galaxy Tab S9 Ultra 14.6 5G (SM-X916B)
- Galaxy Tab S10+ 12.4 5G (SM-X826B)
- Galaxy Tab S10 FE 5G (SM-X526B)
- Galaxy Tab S10 FE+ 13.1 5G (SM-X626B)
- Galaxy Tab S10 Ultra 14.6 5G (SM -X926B)
- Galaxy Watch 4G 46mm (SM-R805F)
- Galaxy Watch 4G 42mm (SM-R815F)
- Galaxy Watch Active2 4G 44mm (SM-R825F)
- Galaxy Watch Active2 4G 40mm (SM-R835F)
- Galaxy Watch3 4G 41mm (SM-R855F)
- Galaxy Watch3 4G 45mm (SM-R845F)
- Galaxy Watch4 Classic 4G 42mm (SM-R885F)
- Galaxy Watch4 Classic 4G 46mm (SM-R895F)
- Galaxy Watch4 4G 40mm (SM-R865F)
- Galaxy Watch4 4G 44mm (SM-R875F)
- Galaxy Watch5 4G 40mm (SM-R905F)
- Galaxy Watch5 4G 44mm (SM-R915F)
- Galaxy Watch5 Pro 4G 45mm (SM-R925F)
- Galaxy Watch6 4G 40mm (SM-R935F)
- Galaxy Watch6 4G 44mm (SM-R945F)
- Galaxy Watch6 Classic 4G 47mm (SM-R965F)
- Galaxy Watch7 4G 40mm (SM-L305F)
- Galaxy Watch7 4G 44mm (SM-L315F)
- Galaxy Watch8 40mm (SM-L325F)
- Galaxy Watch8 44mm (SM-L325F)
- Galaxy Watch8 Classic 4G (SM-L505F)
- Galaxy Watch Ultra 4G (SM-L705F)
- Galaxy Watch Ultra 2025 4G (SM-L705F)
- Galaxy Z Flip 4G (SM-F700F)
- Galaxy Z Flip3 5G (SM-F711B)
- Galaxy Z Flip4 5G (SM-F721B)
- Galaxy Z Flip5 5G (SM-F731B)
- Galaxy Z Flip6 (SMF741B)
- Galaxy Z Flip7 FE (SMF761B)
- Galaxy Z Flip7 (SMF766B)
- Galaxy Z Fold2 5G (SM-F916B)
- Galaxy Z Fold3 5G (SM-F926B)
- Galaxy Z Fold4 5G (SM-F936B)
- Galaxy Z Fold5 5G (SM-F946B)
- Galaxy Z Fold6 (SMF956B)
- Galaxy Z Fold7 (SMF966B)
TCL
- 20 Pro 5G (T810H)
- 20 R 5G (767H)
- 305 4G (6102D)
TP-Link
- VX420-G2H
Vodafone
- Smart E9 4G (Alcatel VFD529)
- Smart N10 4G (Tinno VFD630)
- Pocket Wi-Fi® 4G (Huawei R215)
- Pocket Wi-Fi® 4G (Huawei R216)
- Pocket Wi-Fi® 4G (Huawei R216h)
- Pocket Wi-Fi® 2 4G (Huawei E5573Cs-609)
- Pocket Wi-Fi® 3 4G (Huawei E5576-856)
- Pocket Wi-Fi® 4 4G (Huawei E5576-325)
- Pocket WiFi® 5 4G (TP-Link M7350)
- USB 4G (Huawei K5150)
- Wi-Fi Hub (Technicolor DMA0120VHA)
- Wi-Fi Hub 2.0 (Netcomm NL1902)
- Wi-Fi Hub 3.0 (Netcomm NL20)