Please follow the steps below to set up your  D-Link EXO AC2600.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow Internet port on your D-Link router.
    D-Link EXO AC2600 Internet Port
  3. Plug in the power cable and turn your D-Link EXO AC2600 on using the Power button.
    D-Link EXO AC2600 Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    D-Link EXO AC2600 LAN Ports
  5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, by default the password field is left blank).
  7. Select Settings then Internet.
  8. Select PPPoE in the My Internet Connection is: drop down.
  9. Enter your iiNet Username and Password.
  10. Click Save.
  11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - In Internet Settings, select VLAN and toggle Status to ON
    - Change the Internet VLAN ID to 2 and enter 0 (zero) in the Priority ID field.
    - Click Save.

Your D-Link EXO AC2600 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link Exo AC1900 Smart Mesh Wi-Fi Router.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow Internet port on your D-Link router.
    D-Link Exo AC1900 Internet Port
  3. Plug in the power cable and turn your D-Link Exo AC1900 on using the Power button.
    D-Link Exo AC1900 Power
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    D-Link Exo AC1900 LAN Ports
  5. Go to:192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, by default the password field is left blank).
  7. Select Settings then Internet.
  8. Select PPPoE in the My Internet Connection is: drop down.
  9. Enter your iiNet Username and Password.
  10. Click Save.
  11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - In Internet Settings, select VLAN and toggle Status to ON
    - Change the Internet VLAN ID to 2 and enter 0 (zero) in the Priority ID field.
    - Click Save.

Your D-Link Exo AC1900 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3890.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the red WAN port on your D-Link router.
    D-Link DSL-3900 WAN port
  3. Plug in the power cable and turn your D-Link DSL-3890 on using the Power button.
    D-Link DSL-3900 Power port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
  5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, by default the password field can be found on the bottom of the modem).
  7. Select Settings then select Internet.
  8. Select Ethernet from the Configure your WAN connection dropdown menu.
  9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Click Advanced Settings and toggle Enable VLAN ID to ON.
    - Enter 2 into the VLAN ID text box
  10. Select PPPoE for Connection.
  11. Enter your iiNet Username and Password.
  12. Click Save.

Your D-Link DSL-3890 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3785.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow WAN/LAN port on your D-Link DSL-3785.
    D-Link DSL-3785 LAN-WAN Port
  3. Plug in the power cable and turn your DSL-3785 on using the Power button.
    D-Link DSL-3785 Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via Wi-Fi.
    D-Link DSL-3785 LAN Ports
  5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password. By default this is admin.
  7. Select Settings then select Internet.
  8. Under Configure your WAN connection, select Ethernet.
  9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Click Advanced Settings and toggle Enable Virtual Circuit: On
    - Enter in the VLAN ID.
  10. Under WAN SETTINGS, select PPPoE for Connection.
  11. Enter your iiNet Username and Password
  12. Click Save.

Your D-Link DSL-3785 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-2888A.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the red WAN Port on your D-Link DSL-2888A.
    DSL-2888A WAN Port
  3. Plug in the power cable and turn your DSL-2888A on using the Power button.
    DSL-2888A Power Button+Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the yellow Ethernet ports, or you can connect your device via Wi-Fi.
    DSL-2888A LAN Ports
  5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this is a first-time setup, leave the password blank.
  7. Select Settings then select Internet.
  8. Under WAN Access Type, select Residential Gateway, then Interface = ETH0.
  9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Under ISP Settings, enable VLAN Tagged
    - Enter in the VLAN ID and enter 0 (zero) in the VLAN Priority.
  10. Under My Internet Connection is, select PPPoE 
  11. Enter your iiNet Username and Password.
  12. Click Save.

Your D-Link DSL-2888A should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link COVR-1100.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the  Internet port on your D-Link router.
    COVR-1100 Internet Port
  3. Plug in the power cable and turn your COVR-1100 on using the Power button.
    COVR-1100 Power Port+Button
  4. Connect a device to your COVR-1102 via WiFi or Ethernet cable.
  5. Go to http://covr.local or  http://192.168.1.1 in your browser.
  6. Enter your password (if this was not changed, then leave this blank). 
    Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
  7. Click Settings then Internet.
  8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
  9. Enter your iiNet Username and password.
  10. Click Save.
  11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Click VLAN option from Internet Settings.
    - Enable Triple Play Status and Priority ID.
    - Enter 2 in Internet VLAN ID and 0 in Priority ID.
  12. Click Save at the end of the Wizard.

Your D-Link COVR-1100 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1750 Gigabit Wi-Fi Router.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow Internet port on your D-Link router.
    D-Link AC1750 Internet Port
  3. Plug in the power cable and turn your D-Link router on using the Power button.
    D-Link AC1750 Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    D-Link AC1750 LAN Ports
  5. Go to 192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, the default password is printed on the label found on the back of your modem or in the modem's Quick Start Guide). 
    Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
  7. Click Settings then Internet.
  8. From My Internet Connection is, select PPPoE.
  9. Enter your iiNet Username and password.
  10. Select Save.
  11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1750 Gigabit Wi-Fi Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link AC1200 Wi-Fi Gigabit Router.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow Internet port on your D-Link router.
    D-Link AC1200 Internet Port
  3. Plug in the power cable and turn your D-Link router on using the Power button.
    D-Link AC1200 Power Port+Button
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    D-Link AC1200 Power Port+Button
  5. Go to 192.168.1.1 or enter http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, the default password is shown on the device label or Quick Install Guide). 
    Note: You may have to agree to the Terms of Use and Privacy Policy before proceeding.
  7. Click Settings Internet
  8. Select PPPoE on the dropdown list for ‘My Internet Connection is:'
  9. Enter your iiNet Username and password.
  10. Click Save.
  11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - From Settings, select Internet, then VLAN.
    - Set Triple-play and VOIP VLAN to Enabled.
    - Change the Internet VLAN ID: 2 and Priority ID: 0.
    - Click Save.

Your D-Link AC1200 Wi-Fi Gigabit Router should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your  D-Link EXO AC2600.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow Internet port on your D-Link router.
    Note: If UNI-D 1 doesn't work, try each UNI-D port.
    D-Link EXO AC2600 Internet Port
  3. Plug in the power cable and turn your D-Link EXO AC2600 on using the Power button.
    D-Link EXO AC2600 Power Port
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    D-Link EXO AC2600 LAN Ports
  5. Go to http://192.168.1.1 or http://dlinkrouter.local in your browser.
  6. Enter your D-Link password (if this was not changed, by default the password field is left blank).
  7. Select Settings then Internet.
  8. Select PPPoE in the My Internet Connection is: drop down.
  9. Enter your iiNet Username and Password.
  10. Click Save.
  11. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - In Internet Settings, select VLAN and toggle Status to ON
    - Change the Internet VLAN ID to 2 and enter 0 (zero) in the Priority ID field.
    - Click Save.

Your D-Link EXO AC2600 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS AC1500.

  1. Ensure your nbn Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the blue WAN port on your ASUS modem.
    ASUS AC1500 WAN Port
  3. Plug in the power cable and turn your ASUS router on using the Power button.
    ASUS AC1500 Power Port+Button
  4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.
    ASUS AC1500 LAN Ports
  5. Go to 192.168.1.1 or enter http://router.asus.com in your browser.
  6. Log in with your ASUS username and password. By default these are:
    Username: admin
    Password: admin
    Note: If you have the QIS page, just click on Skip Setup Wizard to manually configure your connection settings.
  7. Under Advance Settings, click on WAN.
  8. Go to Internet Connection tab and select PPPoE for your WAN connection type.
  9. Enter your iiNet Username and Password.
  10. Select Apply.
  11. Select Advanced Settings > LAN > IPTV.
  12. Set the ISP Profile to Manual.
  13. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
  14. Select Apply.

Your ASUS AC1500 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.