Please follow the steps below to set up your ASUS RT-AC68U.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug in the power cable and turn your ASUS on using the Power button.
    ASUS RT-AC68U power port
  3. Connect a device to your ASUS via WiFi or Ethernet cable and go to http://www.router.asus.com or http://192.168.1.1 in your browser.
  4. Log in with your ASUS username and password.

    By default these are:
    Username: admin
    Password: admin
  5. On the home screen, select Advanced Settings > WAN.
  6. Click Internet Connection tab.
  7. Select PPPoE for WAN Connection Type.
  8. Enter your username and password and select Apply.
  9. Select Advanced Settings > LAN > IPTV.
  10. Set the ISP Profile to Manual.
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
  12. Select Apply.
  13. Reboot the modem and once rebooted, connect an Ethernet cable from from the UNI-D1 port on your NBN Connection Box into the blue WAN port on your ASUS router.
    Note: If UNI-D1 doesn’t work, try each UNI-D port.
    ASUS RT-AC68U WAN port

Your ASUS RT-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS RT-AC68U.

  1. Ensure your NBN® Connection Device is turned on.
  2. Plug in the power cable and turn your ASUS on using the Power button.
    ASUS RT-AC68U power port
  3. Connect a device to your ASUS via WiFi or Ethernet cable and go to http://www.router.asus.com or http://192.168.1.1 in your browser.
  4. Log in with your ASUS username and password. By default these are:
    Username: admin
    Password: admin
  5. On the home screen, select Advanced Settings > WAN.
  6. Click Internet Connection tab.
  7. Select PPPoE for WAN Connection Type.
  8. Enter your username and password and select Apply.
  9. Select Advanced Settings > LAN > IPTV.
  10. Set the ISP Profile to Manual.
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed. Set Internet VID to 2 and PRI to 0.
  12. Select Apply.
  13. Reboot the modem and once rebooted, connect an Ethernet cable from from the UNI-D1 port on your NBN Connection Box into the blue WAN port on your ASUS router.
    Note: If UNI-D1 doesn’t work, try each UNI-D port.
    ASUS RT-AC68U WAN port

Your ASUS RT-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your ASUS DSL-AC68U.

  1. Plug in the power cable and turn your ASUS on using the Power button.
    ASUS DSL-AC68U Power Port
  2. Connect a device to your ASUS via WiFi or Ethernet cable and go to http://www.router.asus.com or http://192.168.1.1 in your browser.
  3. Log in with your ASUS username and password.

    By default these are:
    Username: admin
    Password: admin
  4. On the home screen, select Advanced Settings > WAN.
  5. Click Internet Connection tab.
  6. Set WAN Type to DSL.
  7. Select PPPoE for WAN Connection Type.
  8. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed. Under the 802.1Q option - Change to Enable. Enter 2 in VLAN ID and enter 0 in 802.1P.
    Note: Should this option not be available, check under Advanced Settings > LAN > IPTV. Set the ISP Profile to Manual, then set Internet VID to 2 and PRI to 0.
  9. Enter your username and password as PPP Username and Password.
  10. Select Apply.
  11. Reboot the modem and once rebooted, plug the phone cable from your telephone wall socket into the blue DSL port on your ASUS.
    ASUS DSL-AC68U DSL Port

Your ASUS DSL-AC68U should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-4320L.

  1. Plug a phone cable from your telephone wall socket into the grey DSL port on your D-Link router.
    D-Link DSL-4320L DSL port
  2. Plug in the power cable and turn your DSL-4320L on using the Power button.
    D-Link DSL-4320L power button
  3. Connect a device to your DSL-4320L via WiFi or Ethernet cable and go to http://dlinkrouter.local or http://192.168.1.1 in your browser.
  4. Select Username/Password Connection (PPPoE) as Internet Connection.
  5. Enter your iiNet username and password.
  6. Select Next and continue with the Wizard in setting up your WiFi.
  7. Select Internet and Advanced Settings.
  8. Select Residential Gateway from the WAN Access Type drop down.
  9. Select the DSL Port.
  10. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Enable Tagged VLAN.
    - Enter 2 in the VLAN ID option.
    - Enter 0 in the VLAN Priority option.
  11. Click Save at the end of the Wizard.

Your D-Link DSL-4320L should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-4320L.

  1. Ensure your NBN® Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your NBN Connection Device into any LAN port on your D-Link router. 
    D-Link DSL-4320L LAN port
  3. Plug in the power cable and turn your DSL-4320L on using the Power button.
    D-Link DSL-4320L power button
  4. Connect a device to your DSL-4320L via WiFi or Ethernet cable and go to http://dlinkrouter.local or http://192.168.1.1 in your browser.
  5. Select Username/Password Connection (PPPoE) as Internet Connection.
  6. Enter your iiNet username and password.
  7. Select Next and continue with the Wizard in setting up your WiFi.
  8. Select Internet and Advanced Settings.
  9. Select Residential Gateway from the WAN Access Type drop down.
  10. Select the port connected to your NBN Connection Device for Ether WAN Port.
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Enable Tagged VLAN.
    - Enter 2 in the VLAN ID option.
    - Enter 0 in the VLAN Priority option.
  12. Click Save at the end of the Wizard.

Your D-Link DSL-4320L should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-4320L.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into any LAN port on your D-Link router.
    Note: if UNI-D1 doesn't work, try each UNI-D port.
    D-Link DSL-4320L LAN port
  3. Plug in the power cable and turn your DSL-4320L on using the Power button.
    D-Link DSL-4320L power button
  4. Connect a device to your DSL-4320L via WiFi or Ethernet cable and go to http://dlinkrouter.local or http://192.168.1.1 in your browser.
  5. Select Username/Password Connection (PPPoE) as Internet Connection.
  6. Enter your iiNet username and password.
  7. Select Next and continue with the Wizard in setting up your WiFi.
  8. Select Internet and Advanced Settings.
  9. Select Residential Gateway from the WAN Access Type drop down.
  10. Select the port connected to your NBN Connection Box for Ether WAN Port.
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Enable Tagged VLAN.
    - Enter 2 in the VLAN ID option.
    - Enter 0 in the VLAN Priority option.
  12. Click Save at the end of the Wizard.

Your D-Link DSL-4320L should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-4320L.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into any LAN port on your D-Link router.
    Note: if UNI-D1 doesn't work, try each UNI-D port.
    D-Link DSL-4320L LAN port
  3. Plug in the power cable and turn your DSL-4320L on using the Power button.
    D-Link DSL-4320L power button
  4. Connect a device to your DSL-4320L via WiFi or Ethernet cable and go to http://dlinkrouter.local or http://192.168.1.1 in your browser.
  5. Select Username/Password Connection (PPPoE) as Internet Connection.
  6. Enter your iiNet username and password.
  7. Select Next and continue with the Wizard in setting up your WiFi.
  8. Select Internet and Advanced Settings.
  9. Select Residential Gateway from the WAN Access Type drop down.
  10. Select the port connected to your NBN Connection Box for Ether WAN Port.
  11. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed.:
    - Enable Tagged VLAN.
    - Enter 2 in the VLAN ID option.
    - Enter 0 in the VLAN Priority option.
  12. Click Save at the end of the Wizard.

Your D-Link DSL-4320L should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear D6400.

Important: Before you get started, ensure your modem is running the latest firmware from Netgear. Older firmware may not be compatible.

  1. Ensure your NBN® Connection Device is turned on.
  2. Plug an Ethernet cable from the yellow Gateway port on your NBN Connection Device into the red Internet port on your D6400.
    If UNI-D 1 doesn't work, try each UNI-D port.
    Netgear D6400 Internet port
  3. Plug in the power cable and turn your D6400 on using the Power button.
    Netgear D6400 Power button
  4. Connect a device to your D6400 via WiFi or Ethernet cable and go to http://192.168.0.1
    or http://www.routerlogin.net in your browser.
  5. Log in with your Netgear username and password. By default these are:
    Username: admin
    Password: password
  6. On the home screen, click Advanced.
  7. Click Setup.
  8. Click Advanced Setup.
  9. Click WAN Setup.
  10. Select Must use Ethernet WAN from the WAN Preference drop down.
  11. Click Apply.
  12. Click Basic.
  13. Click Internet.
  14. Select Australia from the Country drop down.
  15. Select Other from the ISP drop down.
  16. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed.:
    - Tick the checkbox next to Use VLANID.
    - Enter 2 in the text box next to Use VLANID.
    - Enter 0 (zero) in the Priority text box.
  17. Click Yes under Does your Internet connection require a login?
  18. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
  19. Enter your iiNet username and password.
  20. Leave the other settings as they are and click Apply.
     

Your Netgear D6400 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear D6400.

Important: Before you get started, ensure your modem is running the latest firmware from Netgear. Older firmware may not be compatible.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D 1 port on your NBN Connection Box into the red Internet port on your D6400.
    If UNI-D 1 doesn't work, try each UNI-D port.
    Netgear D6400 Internet port
  3. Plug in the power cable and turn your D6400 on using the Power button.
    Netgear D6400 Power button
  4. Connect a device to your D6400 via WiFi or Ethernet cable and go to http://192.168.0.1
    or http://www.routerlogin.net in your browser.
  5. Log in with your Netgear username and password. By default these are:
    Username: admin
    Password: password
  6. On the home screen, click Advanced.
  7. Click Setup.
  8. Click Advanced Setup.
  9. Click WAN Setup.
  10. Select Must use Ethernet WAN from the WAN Preference drop down.
  11. Click Apply.
  12. Click Basic.
  13. Click Internet.
  14. Select Australia from the Country drop down.
  15. Select Other from the ISP drop down.
  16. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Tick the checkbox next to Use VLANID.
    - Enter 2 in the text box next to Use VLANID.
    - Enter 0 (zero) in the Priority text box.
  17. Click Yes under Does your Internet connection require a login?
  18. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
  19. Enter your iiNet username and password.
  20. Leave the other settings as they are and click Apply.
     

Your Netgear D6400 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear D6400.

Important: Before you get started, ensure your modem is running the latest firmware from Netgear. Older firmware may not be compatible.

  1. Ensure your NBN® Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D 1 port on your NBN Connection Box into the red Internet port on your D6400. If UNI-D 1 doesn't work, try each UNI-D port.
    Netgear D6400 Internet port
  3. Plug in the power cable and turn your D6400 on using the Power button.
    Netgear D6400 Power button
  4. Connect a device to your D6400 via WiFi or Ethernet cable and go to http://192.168.0.1
    or http://www.routerlogin.net in your browser.
  5. Log in with your Netgear username and password. By default these are:
    Username: admin
    Password: password
  6. On the home screen, click Advanced.
  7. Click Setup.
  8. Click Advanced Setup.
  9. Click WAN Setup.
  10. Select Must use Ethernet WAN from the WAN Preference drop down.
  11. Click Apply.
  12. Click Basic.
  13. Click Internet.
  14. Select Australia from the Country drop down.
  15. Select Other from the ISP drop down.
  16. If your NBN plan was activated before 1 March 2023 or you have NBN Phone included in your service, more settings are needed:
    - Tick the checkbox next to Use VLANID.
    - Enter 2 in the text box next to Use VLANID.
    - Enter 0 (zero) in the Priority text box.
  17. Click Yes under Does your Internet connection require a login?
  18. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
  19. Enter your iiNet username and password.
  20. Leave the other settings as they are and click Apply.
     

Your Netgear D6400 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.