High speed nbn® modem requirements

Most Wi-Fi 6 modems can support Wi-Fi speeds of up to 1000Mbps (1Gbps), and at least that speed via Ethernet. Some modems even offer Ethernet ports capable of 2.5Gbps or higher. However, your actual speeds can vary depending on several factors, including your internet plan, your modem's capability, and overall internet traffic. Your internet plan’s Typical Evening Speed will give you a realistic estimate of the speeds you'll experience. 

Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan. If you choose to bring your own (BYO) modem instead of using an iiNet-supplied modem, it must meet certain technical requirements for optimal performance on our NBN500, nbn Superfast & nbn Ultrafast plans.

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High speed nbn modem requirements

Your modem must support or feature:

  • PPPoE connection types
  • Gigabit Ethernet ports
  • Wi-Fi 6 (802.11ax) or later

Note: nbn plans activated before 1 March 2023 or plans that include nbn Phone (VoIP) require a modem that supports VLAN tagging.

We also recommend:

  • Using 5GHz Wi-Fi for faster wireless speeds and reduced interference, especially in crowded areas.
    Note: If your modem has a Band Steering feature, it will automatically switch between 2.4GHz and 5GHz Wi-Fi for the best performance and connection stability
  • Connecting your devices via Ethernet Cable (CAT5e or higher) instead of Wi-Fi
  • Getting a Mesh network for better Wi-Fi signal in a large property

Important: If you choose to use an older modem that doesn't have Gigabit Ethernet ports or Wi-Fi 6, your connection may be slower. We recommend using connecting devices by Ethernet cable instead of Wi-Fi to get the best possible experience. 

 

Compatible modems on our high speed nbn plans

All modems listed here can achieve the maximum speed of our NBN500, nbn Superfast and nbn Ultrafast plans , which are delivered over nbn FTTP and nbn HFC. 

If your modem isn't listed here, please contact the manufacturer for more info.

 

Legend

Icon Advice
✅ Supported Maximum speeds are supported via Ethernet & Wi-Fi.
⚠️ Ethernet only Maximum speeds are supported via Ethernet. Maximum speeds are not supported via Wi-Fi.

 

Modem NBN500 nbn Superfast nbn Ultrafast^
Amazon Eero 6* ✅ Supported ✅ Supported ✅ Supported
Amazon Eero 6+* ✅ Supported ✅ Supported ✅ Supported
Amazon Eero Pro 6* ✅ Supported ✅ Supported ✅ Supported
Amazon Eero Pro 6E* ✅ Supported ✅ Supported ✅ Supported
Amazon Eero 7* ✅ Supported ✅ Supported ✅ Supported
Amazon Eero Pro 7* ✅ Supported ✅ Supported ✅ Supported
Amazon Eero Max 7* ✅ Supported ✅ Supported ✅ Supported
Asus RT-AX86U (AX5700) ✅ Supported ✅ Supported ✅ Supported
Asus RT-AX88U (AX5400) ✅ Supported ✅ Supported ✅ Supported
D-Link AX1800 (DSL-X1852E) ✅ Supported ✅ Supported ⚠️ Ethernet only
D-Link AX3000 (DSL-X3052E) ✅ Supported ✅ Supported ✅ Supported
D-Link VIPER 2600 (DSL-3900) ✅ Supported ✅ Supported ⚠️ Ethernet only
D-Link EXO AX AX5400 (DIR-X5460) ✅ Supported ✅ Supported ✅ Supported
Fritz!Box 7490 ⚠️ Ethernet only ⚠️ Ethernet only ⚠️ Ethernet only
Fritz!Box 7530 ✅ Supported ✅ Supported ✅ Supported
Fritz!Box 7590 ✅ Supported ✅ Supported ✅ Supported
NetComm NF20MESH ✅ Supported ✅ Supported ✅ Supported
Netgear Nighthawk RAX120 ✅ Supported ✅ Supported ✅ Supported
Netgear Nighthawk RAX50 ✅ Supported ✅ Supported ✅ Supported
Netgear Nighthawk RS700S ✅ Supported ✅ Supported ✅ Supported
Technicolor TG-789 Broadband Gateway ⚠️ Ethernet only ⚠️ Ethernet only ⚠️ Ethernet only
Telstra Smart Modem 3 ✅ Supported ✅ Supported ✅ Supported
TP-Link Archer AX20 (AX1800) ✅ Supported ✅ Supported ✅ Supported
TP-Link Archer AX73 (AX5400) ✅ Supported ✅ Supported ✅ Supported
TP-Link Archer BE800 (BE19000) ✅ Supported ✅ Supported ✅ Supported
TP-Link Archer VR1600v ⚠️ Ethernet only ⚠️ Ethernet only ⚠️ Ethernet only
TP-Link Archer VR2100v ✅ Supported ✅ Supported ✅ Supported
TP-Link Deco M9 ✅ Supported ✅ Supported ⚠️ Ethernet only
TP-Link Deco X60 ✅ Supported ✅ Supported ✅ Supported
TP-Link VX220-G2V ✅ Supported ✅ Supported ✅ Supported
TP-Link VX230v ✅ Supported ✅ Supported ✅ Supported
TP-Link V4220-G2H ✅ Supported ✅ Supported ✅ Supported
TP-Link V4220-G2V ✅ Supported ✅ Supported ✅ Supported
Vodafone Super Wi-Fi ✅ Supported ✅ Supported ✅ Supported
Vodafone WiFi Hub 2.0 (Netcomm NL1902) ✅ Supported ✅ Supported ✅ Supported
Vodafone WiFi Hub 3.0 (Netcomm NL20) ✅ Supported ✅ Supported ✅ Supported
Wi-Fi Max/td> ✅ Supported ✅ Supported ✅ Supported

*Amazon Eero modems support PPPoE & VLAN tagging on devices running eeroOS 6.6.1+ and mobile app versions 6.13.0+.

 

Modems that may not work on our high speed nbn plans

  • The Google Nest Wi-Fi does not support VLAN tagging by default
  • The Sagemcom Fast 5657 (Optus Ultra WiFi Modem) may not allow user-configurable VLAN Tagging.

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