Speeds on the NBN network explained
Select one of the links below to jump to a query:
- How we advertise NBN® speeds
- How to change your NBN plan
- Choosing the right speed for your household
- Factors affecting speeds
In order to help Australians make informed choices when it comes to the NBN, iiNet was amongst the first Internet Service Providers to follow recommendations from the Australian Competition and Consumer Commission (ACCC) to advertise typical evening speeds for NBN.
Typical Evening Speeds are subject to change and are measured 7pm-11pm. Speeds are not guaranteed and may vary.
As of 1 February 2023, iiNet advertises the following speeds for NBN FTTP, FTTB, FTTN, FTTC & HFC services:
- Basic (NBN12): Typical evening speed 12Mbps download and 0.8Mbps upload
- Standard (NBN25): Typical evening speed 25Mbps download and 4Mbps upload
- Standard Plus (NBN50): Typical evening speed 50Mbps download and 17Mbps upload
- Premium (NBN100): Typical evening speed 90Mbps download and 17Mbps upload
- Premium (NBN Superfast): Typical evening speed 210Mbps download and 21Mbps upload^
- Premium (NBN Ultrafast): Typical evening speed 450Mbps download and 40Mbps upload^
^NBN FTTP & HFC only. A high speed modem is required.
iiNet Business NBN services measure typical speeds during weekday business hours (i.e. 9AM – 5PM local time) as this is more useful to business customers. View iiNet Business NBN plans.
As of 24 May 2023, iiNet advertises the following speeds for NBN Fixed Wireless services:
- Basic (NBN12): A typical evening download speed of 9.3Mbps and a typical evening upload speed of 0.9Mbps
- Standard (NBN25): A typical evening download speed of 14.4Mbps and a typical evening upload speed of 3.8Mbps
If you already have iiNet NBN, you can view available plans and make the switch in Toolbox. Alternatively, give us a call on 13 19 17 and we'll be happy to help.
Please note that not all speed options are available on all NBN technologies.
|Speed||Advice about choosing this speed|
|Basic (NBN12)||For basic internet use such as web browsing and email.|
|Standard (NBN25)||For small households and those with light entertainment needs.|
|Standard Plus (NBN50)||Recommended for quality streaming or households with multiple devices/users.|
|Premium (NBN100)||Ideal for entertainment lovers and online gamers.|
|Premium (NBN Superfast)||Recommended for large households and connoisseurs who want the smoothest 4K streaming.|
|Premium (NBN Ultrafast)||Our best available NBN connection for heavy duty users and small businesses.|
Different NBN technologies have different speed abilities, and the NBN plan you select may have different speed options available.
General factors that affect all technologies
- NBN Network Congestion
For example, when speeds slow during peak traffic in the evenings.
Extreme heat or rain may impact services on the NBN at your premises or at the NBN base station or NBN hub (basement/node/curb).
- Quality of in-premises hardware
Capability of customer hardware including Wi-FI enabled devices and ethernet cables
- WiFi signal interference
Wi-Fi signal quality may vary due to the number of devices connected, distance from modem, modem proximity to indoor plants/metal objects, connection to 5GHz/2.4GHz Wi-Fi network and any obstacles between devices and modem. You can learn how to improve your home or office’s WiFi signal here.
- Number of connected devices
When too many devices share the same bandwidth, data flow is limited. [Note: I think we should keep this as a standalone rather than just within interference]
- Which content is being accessed
There may be particular issues affecting a specific website or online game (e.g. insufficient server capacity).
Additional factors for specific technologies
|Technology Type||Available speed options||Specific factors that affect certain technologies|
Fibre to the Premises
Fibre to the Building/Node/Curb
Hybrid Fibre Coaxial
NBN Fair Use Policy Enforcement:
|Long Term Satellite Service (LTSS)||Basic
NBN Fair Use Policy Enforcement:
Please Note : From 6 December 2023, iiNet no longer provides new NBN Satellite connections.