Speeds on the NBN network explained

 

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How we advertise NBN® speeds

In order to help Australians make informed choices when it comes to the NBN, iiNet was amongst the first Internet Service Providers to follow recommendations from the Australian Competition and Consumer Commission (ACCC) to advertise typical evening speeds for NBN.

Typical Evening Speeds are subject to change and are measured 7pm-11pm. Speeds are not guaranteed and may vary.

NBN Fibre

As of 1 February 2023, iiNet advertises the following speeds for NBN FTTP, FTTB, FTTN, FTTC & HFC services:

  • Basic (NBN12): Typical evening speed 12Mbps download and 0.8Mbps upload
  • Standard (NBN25): Typical evening speed 25Mbps download and 4Mbps upload
  • Standard Plus (NBN50): Typical evening speed 50Mbps download and 17Mbps upload
  • Premium (NBN100): Typical evening speed 90Mbps download and 17Mbps upload
  • Premium (NBN Superfast): Typical evening speed 210Mbps download and 21Mbps upload^
  • Premium (NBN Ultrafast): Typical evening speed 450Mbps download and 40Mbps upload^

^NBN FTTP & HFC only. A high speed modem is required.

iiNet Business NBN services measure typical speeds during weekday business hours (i.e. 9AM – 5PM local time) as this is more useful to business customers. View iiNet Business NBN plans.

NBN Wireless

As of 24 May 2023, iiNet advertises the following speeds for NBN Fixed Wireless services:

  • Basic (NBN12): A typical evening download speed of 9.3Mbps and a typical evening upload speed of 0.9Mbps
  • Standard (NBN25): A typical evening download speed of 14.4Mbps and a typical evening upload speed of 3.8Mbps

 

How to change your NBN plan

If you already have iiNet NBN, you can view available plans and make the switch in Toolbox. Alternatively, give us a call on 13 19 17 and we'll be happy to help.

 

Choosing the right speed for your household

Please note that not all speed options are available on all NBN technologies.

Speed Advice about choosing this speed
Basic (NBN12) For basic internet use such as web browsing and email.
Standard (NBN25) For small households and those with light entertainment needs.
Standard Plus (NBN50) Recommended for quality streaming or households with multiple devices/users.
Premium (NBN100) Ideal for entertainment lovers and online gamers.
Premium (NBN Superfast) Recommended for large households and connoisseurs who want the smoothest 4K streaming.
Premium (NBN Ultrafast) Our best available NBN connection for heavy duty users and small businesses.

 

Factors affecting speeds

Different NBN technologies have different speed abilities, and the NBN plan you select may have different speed options available.

General factors that affect all technologies

  • NBN Network Congestion
    For example, when speeds slow during peak traffic in the evenings.
  • Weather
    Extreme heat or rain may impact services on the NBN at your premises or at the NBN base station or NBN hub (basement/node/curb).
  • Quality of in-premises hardware
    Capability of customer hardware including Wi-FI enabled devices and ethernet cables
  • WiFi signal interference
    Wi-Fi signal quality may vary due to the number of devices connected, distance from modem, modem proximity to indoor plants/metal objects, connection to 5GHz/2.4GHz Wi-Fi network and any obstacles between devices and modem. You can learn how to improve your home or office’s WiFi signal here.
  • Number of connected devices
    When too many devices share the same bandwidth, data flow is limited. [Note: I think we should keep this as a standalone rather than just within interference]
  • Which content is being accessed
    There may be particular issues affecting a specific website or online game (e.g. insufficient server capacity).

Additional factors for specific technologies

Technology Type  Available speed options Specific factors that affect certain technologies

FTTP

Fibre to the Premises

Basic
Standard
Standard Plus
Premium

 N/A

FTTB/N/C

Fibre to the Building/Node/Curb

 Basic
Standard
Standard Plus
Premium

NBN Infrastructure:
Length copper line from your premises to the NBN hub ((basement/node/curb).).

Coexistence period:
NBN FTTN/FTTB /FTTC services are typically limited during the period they must share the same copper line as legacy non-NBN services (eg; ADSL, fixed phones, back to base alarms).

HFC

Hybrid Fibre Coaxial

 Basic
Standard
Standard Plus
Premium		 N/A
Wireless Basic
Standard

NBN Infrastructure:
The quality and location of the antenna mounted on the roof.

Interference:
Predicted and actual coverage may vary due to the nature of radio based mobile networks and other factors at any specific location, such as distance and line of sight from the network base station, building materials, and geographic features (hills, buildings and trees etc.)

NBN Fair Use Policy Enforcement:
Where you use NBN Fixed Wireless services and your usage falls within certain parameters set by NBN Co, your download or upload speeds may be impacted by NBN Co’s enforcement of its Fair Use Policy. This could mean you may, from time to time, experience slower speeds depending on your usage, the time of day and the type of applications you are using.

Latency:
NBN Fixed Wireless may not be suitable for casual online gaming. Very large files might be slow to load.
Long Term Satellite Service (LTSS) Basic
Standard

Interference:
Predicted and actual coverage may vary due to the nature of radio based mobile networks and other factors at any specific location, such as distance and line of sight from the network base station, building materials, and geographic features (hills, buildings and trees etc.)

NBN Fair Use Policy Enforcement:
Where you use NBN Satellite services and your usage falls within certain parameters set by NBN Co, your download or upload speeds may be impacted by NBN Co’s enforcement of its Fair Use Policy. This could mean you may, from time to time, experience slower speeds depending on your usage, the time of day and the type of applications you are using.

Please Note : From 6 December 2023, iiNet no longer provides new NBN Satellite connections.

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