Nokia FastMile modem status lights
This article will explain the status lights found on the 5G Modem (Nokia FastMile) which may be useful during setup and troubleshooting.
The circular LED panel is located on the top of the modem.
Light | State | Meaning | |
Centre | Off | Modem is turned off. | |
Green | Strong 4G/LTE signal. | ||
Yellow | Medium 4G/LTE signal. | ||
Orange | Weak 4G/LTE signal. Reposition the modem (near a window is ideal). | ||
Red | No 4G/LTE signal. Reposition the modem (near a window is ideal). | ||
Flashing red (slow) | SIM not detected or possible SIM error. Check the SIM is present in the SIM slot. Please call us on 13 22 58 if the SIM is missing or the issue persists. | ||
Flashing red (fast) | Factory reset in progress. | ||
Flashing white | WPS connection to WiFi is in progress. If the WPS connection is successfully, the LED will quickly flash 3 times. If the WPS connection fails, the LED will flash slowly for 1-2 minutes then return to a state that indicates 4G/LTE signal. | ||
Blue |
Ethernet WAN connection successful (not supported). | ||
5G | Off | No 5G signal. Reposition the modem (near a window is ideal). Please call us on 13 22 58 if the issue persists. | |
Green | Strong 5G signal. | ||
Yellow | Medium 5G signal. | ||
Orange or red | Weak 5G signal. Reposition the modem (near a window is ideal). The Signal Direction LED will indicate the direction of the strongest 5G signal. | ||
Purple | Modem is booting up. | ||
Signal Direction 5 LEDs in the outer ring of the LED panel |
Off | Modem is turned off or 5G signal not detected. Reposition the modem (near a window is ideal). | |
White | The strongest 5G signal is coming from this direction. All 5 LEDs will flash in a clockwise circle when the modem is booting up. | ||