Email Setup in Windows 10 Mail

To set up your iiNet email address on Windows 10 Mail, simply follow the steps below, or watch the video.


  1. Search for Mail in the search bar and click the envelope icon to open Windows 10 Mail.

  2. If this is your first time using the program, you may see a Welcome screen. If you do, click Add Account.

  3. If you don't see this screen, simply click Accounts.

  4. Click Add Account in the settings menu that appears on the right hand side of the screen.

  5. Click Advanced Setup.

  6. Click Internet Email.

  7. Enter the following details for your email address and account:

    Email address: Your iiNet email address
    Username: The characters in your iiNet email address before ""
    Password: Your iiNet email address password
    Account name: The account name that will appear in your Windows 10 Mail app
    Send your messages using this name: The name that will appear on emails you send


    If your email address doesn't end in "", please see iiNet Group Email Settings.

  8. Enter the following details for the Incoming and Outgoing email server and Account type:

    Incoming email server: OR
    Account type: IMAP4
    Outgoing (SMTP) mail server: OR


    We recommend IMAP4 if you use multiple devices, otherwise POP3 will work for you.

  9. Tick the checkboxes next to the following:

    Outgoing server requires authentication
    Use the same username and password for sending emails
    Require SSL for incoming emails
    Require SSL for outgoing emails

  10. Click Sign in and you're done!


You should now be able to select your mailbox from your list of accounts. We recommend you send a test email to and from your iiNet email address to confirm it is working. If your email is not working, please call us on 13 22 58 for a hand.

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