Email Setup in Thunderbird

  1. Windows users: Open Thunderbird and select the Menu icon (three horizontal lines) in the top right-hand corner.

    Mac users: Open Thunderbird and select File from the top menu bar.
    Thunderbird email setup
  2. Select New, then select Existing Mail Account
    Thunderbird email setup
  3. Enter the details as follows.
     
    Your name: Your name as you'd like it to appear on any emails you send
    Email address: Your iiNet email address
    Password: Your iiNet email address password
    Remember password: Ticked
    Thunderbird email setup
  4. Select Configure manually and enter the following settings. If your email address doesn't end in "@iinet.net.au", please see iiNet Group Email Settings.
     
    Incoming Protocol: IMAP
    Incoming Server: mail.iinet.net.au
    Incoming Port: 993 (for Apple devices) or 143 (for all other devices)
    SSL: SSL/TLS (for Apple devices) or STARTTLS (for all other devices)
    Authentication: Normal password
    Username: Your iiNet email address
     
    Outgoing Server: mail.iinet.net.au
    Outgoing Port: 587
    SSL: STARTTLS
    Authentication: Normal password
    Username: Your iiNet email address
    Thunderbird email setup
  5. Select Re-test.
  6. Select Done to finish.
    Note: You may need to wait for Thunderbird to finish loading your mailbox before the toolbar for your inbox will appear on the left-hand side of the screen, allowing you to send and receive mail. This can take around 5 minutes - you'll see a status message at the bottom of the screen.