Email setup on iPhone and iPad

To set up your iiNet email address on iPhone and iPad (iOS11 or later), simply follow the steps below, or watch the video.

1. On the home screen, tap the Settings icon.
2. Go to Passwords & Accounts.
    
   
3. Tap Add Account.
    
   
4. Tap Other.
    
   
5. Tap Add Mail Account.
    
   
6. Fill in the following details and then tap Next.
   
   Name: The name that appears on emails you send
   Email: Your iiNet email address
   Password: Your iiNet email address password
   Description: The account name that will appear in your Apple Mail app
    
   
7. Your email should automatically set up. If it does, skip to Step 10.
    
8. If your email doesn't set up automatically, tap IMAP at the top of the screen.
    
   
9. The Incoming and Outgoing Mail Server details should fill in automatically, so confirm they match the following before tapping Next:
   
   Host Name: mail.iinet.net.au
   Username: Your iiNet email address without "@iinet.net.au"
   Password: Your iiNet email address password
   
   Note: If your email address doesn't end in "@iinet.net.au", please see iiNet Group Email Settings.
   
10. Tap Save to finish.
    

You should now be able to select your mailbox from your list of accounts.

We recommend you send a test email to and from your iiNet email address to confirm it is working. If your email is not working, please call us on 13 22 58 for a hand.