Broadband

Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.

Select your modem to get started:

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Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.

Select your modem to get started:

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

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Turn off the electrical outlets for both the nbn Connection Box and your modem and leave them off for at least 10 seconds. Turn both outlets back on and wait for the modem lights to settle.

Select your modem to get started: