This article will walk you through how to gather diagnostics for an nbn speed fault. One of our friendly Customer Service Representatives may ask you to complete these steps when you contact us to troubleshoot a speed issue with your nbn…
This article will explain how the different NBN® technologies may be connected to your home, including any requirements for nbn equipment installation.
Select one of the links below to jump to a query:
nbn setup guides for popular non-iiNet modems are available here.
If your third-party modem still isn't online after you've plugged it in, you may need to configure additional settings listed in this article. Please check the manufacturer…
This article will link you to setup videos for iiNet modems, which will show you how to plug in your iiNet modem for different types of nbn.
To get started, select your nbn® service: