Broadband

The appearance of Android OS varies depending on the software version. If these instructions don't work for you, please check your handset manufacturer's website for support information.  

Screenshots have been taken using iOS 11.1.1  

In the upper right-hand corner of your screen, click the Wi-Fi icon and select Turn Wi-Fi On. 

On your desktop, click the Network icon in bottom right-hand corner of your screen.

iiNet relies on nbn®’s infrastructure to deliver our nbn services. On occasion, this infrastructure may be affected by unplanned outages or maintenance which can subsequently affect the nbn service we deliver to you. Before contacting us…

Select your modem to get started:

Check your address on nbn®'s Network status and outages page or visit our Network Status page to see if there are any known issues in your area that may be affecting your nbn service speed. Log in to Toolbox and run an nbn service test.

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Check your address on nbn®'s Network status and outages page or visit our Network Status page to see if there are any known issues in your area. Log in to Toolbox and run an nbn service test.

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