Turn off the electrical outlets for both the nbn Connection Box and your modem and leave them off for at least 10 seconds.
Turn both outlets back on and wait for the modem lights to settle.
Visit our Network Status page to see any known issues in your area that may be affecting your service speed.
Turn off your modem and leave it off for at least 10 seconds.
Turn your modem back on and wait for the modem lights to settle.…
Check your address on nbn®'s Network status and outages page to see if an unforeseen incident or planned maintenance is affecting your connection.
Check your address on our Network Status page to see if there are any known issues in your…
Follow the instructions or watch the video below to set up your TG-789 on ADSL2+.
If you have an older modem, see our guides for previously sold modems.
First, ensure you have:
Visit our Network Status page to see any known issues in your area that may be affecting your service speed.
Turn off your modem and leave it off for at least 10 seconds.
Turn your modem back on and wait for the modem lights to settle.…
Visit our Network Status page to see if any known issues in your area are affecting your connection.
Locate your modem and ensure that it's connected correctly. Setup guides are available here.
Visit our Network Status page to see any known issues in your area that may be affecting your connection.
Turn off your modem and leave it off for at least 10 seconds.
Turn your modem back on and wait for the modem lights to settle.…