Visit our Network Status page to see any known issues in your area that may be affecting your service speed.
Turn off your modem and leave it off for at least 60 seconds.
Turn your modem back on and allow it to reboot (wait for the modem…
Visit our Network Status page to see if any known issues in your area are affecting your connection.
Locate your modem and ensure that it's connected correctly. Setup guides are available here.
Visit our Network Status page to see any known issues in your area that may be affecting your connection.
Turn off your modem and leave it off for at least 10 seconds.
Turn your modem back on and wait for the modem lights to settle.…
How do I know if I'm eligible for ULTRA VDSL2?
You can check your address on our website.
iiNet ULTRA Broadband VDSL2 is only available within the ACT.
Select your modem to get started:
Note: The CG3000 model was supplied from 29 June 2022 onwards. If you're not sure which model you have, please check your modem's barcode sticker on the base.
Visit our Network Status page to see any known issues in your area that may be affecting your service speed.
Turn off your modem and leave it off for at least 10 seconds.
Turn your modem back on and wait for the modem lights to settle.…
Visit our Network Status page to see if any known issues in your area are affecting your connection.
Locate your iiNet Cable modem and ensure that it's connected correctly.
Visit our Network Status page to see any known issues in your area that may be affecting your connection.
Turn off your modem and leave it off for at least 10 seconds.
Turn your modem back on and allow it to reboot (wait for the modem…
Where is ULTRA Broadband Cable available?
The iiNet ULTRA Broadband Cable network is available in select areas across Geelong, Mildura, and Ballarat. The easiest way to confirm availability is to check your address on our website.