Please follow the steps below to set up your D-Link DSL-2878.

1. Ensure your nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the yellow LAN/WAN port on your D-Link router.
   
3. Plug in the power cable and turn your DSL-2878 on using the Power button on the side.
   
4. Connect a device to your DSL-2878 via WiFi or Ethernet cable and go to http://192.168.1.1 in your browser.
5. Select Settings then select Internet.
6. Select Ethernet as Configure your WAN connection. 
7. Select Advanced Settings.
8. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Enter 2 for Vlan ID.
9. Select PPPoE for Connection.
10. Enter your iiNet username and password.
11. Click Save.

Your D-Link DSL-2878 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-2878.

1. Plug a phone cable from your telephone wall socket into the grey Broadband port on your D-Link router.
   
2. Plug in the power cable and turn your DSL-2878 on using the Power button on the side.
   
3. Connect a device to your DSL-2878 via WiFi or Ethernet cable and go to http://192.168.1.1 in your browser.
4. Select Settings then select Internet.
5. Select VDSL as Configure your WAN connection. 
6. Select Advanced Settings.
7. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Enter 2 for Vlan ID.
8. Select PPPoE for Connection.
9. Enter your iiNet username and password.
10. Click Save.

Your D-Link DSL-2878 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3900.

1. Ensure you nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the red WAN port on your D-Link router.
   
3. Plug in the power cable and turn your DSL-3900 on using the Power button.
   
4. Connect a device to your DSL-3900 via WiFi or Ethernet cable and go to http://192.168.1.1 in your browser.
5. Enter your D-Link password (if this was not changed, by default the password field is left blank).
6. Select Settings then select Internet.
7. Select Ethernet as Configure your WAN connection. 
8. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Select Enabled for Enable Vlan ID.
   - Enter 2 for VLAN ID.
9. Select PPPoE for Connection.
10. Enter your iiNet username and password.
11. Click Save.

Your D-Link DSL-3900 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3900.

1. Ensure you nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the red WAN port on your D-Link router.
   
3. Plug in the power cable and turn your DSL-3900 on using the Power button.
   
4. Connect a device to your DSL-3900 via WiFi or Ethernet cable and go to http://192.168.1.1 in your browser.
5. Enter your D-Link password (if this was not changed, by default the password field is left blank).
6. Select Settings then select Internet.
7. Select Ethernet as Configure your WAN connection. 
8. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Select Enabled for Enable Vlan ID.
   - Enter 2 for VLAN ID.
9. Select PPPoE for Connection.
10. Enter your iiNet username and password.
11. Click Save.

Your D-Link DSL-3900 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3900.

1. Ensure you nbn Connection Device is turned on.
2. Plug an Ethernet cable from the yellow Gateway port on your nbn Connection Device into the red WAN port on your D-Link router.
   
3. Plug in the power cable and turn your DSL-3900 on using the Power button.
   
4. Connect a device to your DSL-3900 via WiFi or Ethernet cable and go to http://192.168.1.1 in your browser.
5. Enter your D-Link password (if this was not changed, by default the password field is left blank).
6. Select Settings then select Internet.
7. Select Ethernet as Configure your WAN connection. 
8. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Select Enabled for Enable Vlan ID.
   - Enter 2 for VLAN ID.
9. Select PPPoE for Connection.
10. Enter your iiNet username and password.
11. Click Save.

Your D-Link DSL-3900 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your D-Link DSL-3900.

1. Ensure that your modem has the latest firmware available from D-Link installed.
2. Plug a phone cable from your telephone wall socket into the grey DSL port on your D-Link router.
   
3. Plug in the power cable and turn your DSL-3900 on using the Power button.
   
4. Connect a device to your DSL-3900 via WiFi or Ethernet cable and go to http://192.168.1.1 in your browser.
5. Enter your D-Link password (if this was not changed, by default the password field is left blank).
6. Select Settings then select Internet.
7. Select VDSL as Configure your WAN connection. 
8. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
   - Select Enabled for Enable Vlan ID.
   - Enter 2 for VLAN ID.
9. Select PPPoE for Connection.
10. Enter your iiNet username and password.
11. Click Save.

Your D-Link DSL-3900 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear D6400.

Important: Before you get started, ensure your modem is running the latest firmware from Netgear. Older firmware may not be compatible.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D 1 port on your nbn Connection Box into the red Internet port on your D6400. If UNI-D 1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your D6400 on using the Power button.
   
4. Connect a device to your D6400 via WiFi or Ethernet cable and go to http://192.168.0.1
   or http://www.routerlogin.net in your browser.
5. Log in with your Netgear username and password. By default these are:
   Username: admin
   Password: password
6. On the home screen, click Advanced.
7. Click Setup.
8. Click Advanced Setup.
9. Click WAN Setup.
10. Select Must use Ethernet WAN from the WAN Preference drop down.
11. Click Apply.
12. Click Basic.
13. Click Internet.
14. Select Australia from the Country drop down.
15. Select Other from the ISP drop down.
16. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Tick the checkbox next to Use VLANID.
    - Enter 2 in the text box next to Use VLANID.
    - Enter 0 (zero) in the Priority text box.
17. Click Yes under Does your Internet connection require a login?
18. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
19. Enter your iiNet username and password.
20. Leave the other settings as they are and click Apply.
     

Your Netgear D6400 should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netcomm NF4V.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow WAN port on your Netcomm router.
   
3. Plug in the power cable and turn your Netcomm on using the Power button on the side.
   
4. Connect a device to your NF4V via WiFi or Ethernet cable and go to http://192.168.20.1 in your browser.
5. Log in with your Netcomm username and password. By default these are:
   Username: admin
   Password: admin
6. Select Basic Setup.
7. Select Ethernet WAN then click Next.
8. Select PPPoE over Ethernet (PPPoE) then click Next. 
9. Select Customer VLAN Tag and enter 2.
10. Enter in your iiNet username and password.
11. Click Finish. 

Your Netcomm NF4V should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear Nighthawk AX5.

Before you install your router, attach the antennas to the router.

Note: Make sure to match the labels on the antennas with the labels on the router. The antennas must be attached to the correct antenna ports on the router. After you are done attaching the antennas, follow the steps below to connect your service.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow Internet port on your Netgear Nighthawk AX5.
   Note: if UNI-D1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your Nighthawk on using the Power On-Off button.
   
4. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to one of the LAN ports, or you can connect your device via Wi-Fi.
   
5. Go to  http://192.168.1.1 or to http://www.routerlogin.com in your browser.
6. Log in with your Netgear username and password. By default these are:
   Username: admin
   Password: password
7. On the home screen, click BASIC.
8. Click Internet.
9. In Does your Internet connection require a login? section, select the Yes radio button.
10. From the Internet Service Provider menu, select the encapsulation method PPPoE.
11. Enter your iiNet username and password.
12. From the Connection Mode menu, select Always On.
13. To change the number of minutes until the Internet login times out, in the Idle Timeout (In minutes) field, type the number of minutes. This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out.
14. Select an Internet IP Address radio button: Get Dynamically from ISP
15. Select a Domain Name Server (DNS) Address radio button:
    • Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address.
    • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
16. Select a Router MAC Address radio button:
    • Use Default Address. Use the default MAC address.
    • Use Computer MAC Address. The router captures and uses the MAC address of the computer that you are now using. You must use the one computer that the ISP allows.
    • Use This MAC Address. Enter the MAC address that you want to use.
17. Click Apply to save the settings.
18. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Select ADVANCED > Advanced Setup > VLAN/Bridge Settings and tick the Enable VLAN/Bridge Setup check box. 
    - Select the By VLAN tag group button and then click the Add button. The Add VLAN Rule page displays.
    - Enter a name for the VLAN tag group (e.g. iiNet). The name can be up to 10 characters.
    - Set VLAN ID to 2 and Priority to 0.
19. Click the Test button to test your Internet connection.

Your Netgear Nighthawk AX5 Modem should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.

Please follow the steps below to set up your Netgear Nighthawk D7000.

1. Ensure your nbn Connection Box is turned on.
2. Plug an Ethernet cable from the UNI-D 1 port on your nbn Connection Box into the red Internet port on your Nighthawk.
   Note: If UNI-D 1 doesn't work, try each UNI-D port.
   
3. Plug in the power cable and turn your Nighthawk on using the Power On-Off button.
   
4. Connect a device to your Nighthawk via WiFi or Ethernet cable and go to http://www.routerlogin.net in your browser.
5. Log in with your Nighthawk username and password. By default these are:
   Username: admin
   Password: password
6. On the home screen, click Advanced.
7. Click Setup.
8. Click Advanced Setup.
9. Click WAN Setup.
10. Select Must use Ethernet WAN from the WAN Preference drop down.
11. Click Apply.
12. Click Basic.
13. Click Internet.
14. Select Australia from the Country drop down.
15. Select Other from the ISP drop down.
16. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed:
    - Tick the checkbox next to Use VLANID.
    - Enter 2 in the text box next to Use VLANID.
    - Enter 0 (zero) in the Priority text box.
17. Click Yes under Does your Internet connection require a login?
18. Select PPPoE (PPP over Ethernet) from the Encapsulation drop down.
19. Enter your iiNet username and password.
20. Leave the other settings as they are and click Apply.
     

Your Netgear Nighthawk should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.