Phone & Mobile

Please select a topic to view the guide:

Here's what you need to know about Wi-Fi Calling, a feature that lets you make calls over Wi-Fi with a compatible phone. This feature has been progressively rolled out to boost your indor mobile coverage. Select one of the links below to…

Once Speed Dial 8 has been configured, BizPhone customers can pick up their phone and press a single number of the speed dial (2-9) and then press “Send” to connect a call. Select one of the links below to jump to a query:

If you want to make use any calls, text or data that isn't included in your iiNet mobile plan, you'll need to top up your Prepaid Balance in Toolbox.

You can check the data usage for your iiNet Mobile service at any time. We'll also let you know when you've hit 50%, 85% and 100% of your monthly mobile data - the same goes for any other monthly plan inclusions, like international minutes…

If you ever see a SIM Error message on your phone, here's what to do - including how to get your Personal Unlocking Key (PUK). Select one of the links below to jump to a query:

This article will explain how to use your iiNet Mobile features through Toolbox, and Quick Codes that you can dial from your phone. Please note that Premium SMS/MMS services are not available on iiNet Mobile. Select one of the links…

Which type of SIM are you activating?

Please note: If you have customised your BizPhone handset in any way, such as adding contacts to the directory or changing ringtone settings, these will be removed after a factory reset. However, the Global Address Book will not be…

You can upload your own custom audio to replace the default piano music which is played when you place a call on hold. Audio you upload in this section can also be accessed and used for other BizPhone features.