To direct calls to your BizPhone Hunt Group's voice mail, see the advice in BizPhone Hunt Group Introduction.
Select one of the links below to jump to a query:
Ensure that your internet connection is online. Select your broadband service from the iiHelp menu to get troubleshooting guides for iiNet broadband connections.
DND (Do Not Disturb) mode may be enabled on your ATA.
Auto Attendant is a voice menu system that plays a recorded greeting to incoming callers and allows them to choose to be directed to an internal extension. For example, callers could dial 1 to speak with Sales, or 2 to speak with the Help…
Ensure that your internet connection is online. Select your broadband service from the iiHelp menu to get troubleshooting guides for iiNet broadband connections.
DND (Do Not Disturb) modem may be enabled on your handset. Press the OK…
Ensure that your internet connection is online. Select your broadband service from the iiHelp menu to get troubleshooting guides for iiNet broadband connections.
Check the DND (Do Not Disturb) status on your handset screen.
Ensure that your internet connection is online. Select your broadband service from the iiHelp menu to get troubleshooting guides for iiNet broadband connections.
Check the DND (Do Not Disturb) status on your handset screen.
Restart the ATA by disconnecting its power and Ethernet cables for 10 seconds, then reconnect.
If possible, use a different Ethernet cable to connect your ATA to your modem.
Ensure that your internet connection is not dropping out at the…
Check the signal strength indicator in the top-left corner of your handset screen. If you have a weak signal, try making calls closer to the base station, or move the base station to a more central location in your workplace.
Restart the…