Ensure your handset has power. Wireless handsets in particular may require charging or new batteries.
If you suspect your handset is faulty due to age and/or wear and tear, we recommend obtaining another handset for troubleshooting.…
Please note that only the following iiNet modems support PSTN Failover: TG-1 Broadband Gateway, Budii, Budii Lite, BoB2 & BoB Lite.
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The dialling code is the prefix to be used when dialing TO that particular country FROM another country. In some cases (particularly the United States) you may also need to dial a city or area code. You can find detailed dialling code…
Can I sign up for iiNet Mobile without having any other iiNet services?
Yes, you can! Our mobile plans are available to everyone.
What do I need for iiNet Mobile?
An iiNet Mobile SIM
A mobile device that will work on an Australian…
A service is compromised when a third party obtains your VoIP phone number and VoIP password, and uses these details to make calls, typically calling expensive international destinations (phone fraud). In many cases, the calls are made…
The intent of this list is to provide the raw information needed for configuring advanced firewalls, usually in a business or complex network setup. This information is usually not required for residential products.
IP Address Ranges…
This article will show you how to get started with Piix, iiNet’s 3G Digital Photo Frame that combines our love of photography with our love of technology.
Piix is no longer sold as of 8 February 2017.
Select one of the links below to…
Lost or stolen handsets
If your mobile device has been lost or stolen, please call us on 13 22 58 for assistance.
Ordering a replacement SIM
If you have a new handset that needs a new SIM, you have the following options: