The backup battery available for nbn Fibre to the Premises (FTTP) Power Supply Units, when fully charged, can allow an nbn Fibre Phone plugged into a UNI-V port on your Connection Box to work between 3 and 11 hours in the event of a power…
The dialling code is the prefix to be used when dialing TO that particular country FROM another country. In some cases (particularly the United States) you may also need to dial a city or area code. You can find detailed dialling code…
Can I sign up for iiNet Mobile without having any other iiNet services?
Yes, you can! Our mobile plans are available to everyone.
What do I need for iiNet Mobile?
An iiNet Mobile SIM
A mobile device that will work on an Australian…
A VoIP service is compromised when a third party obtains your VoIP phone number and password. Compromised VoIP services are commonly used for phone fraud, where the VoIP service is used to make calls to expensive international destinations…
The intent of this list is to provide the raw information needed for configuring advanced firewalls, usually in a business or complex network setup. This information is usually not required for residential products.
IP Address Ranges…
This article will show you how to get started with Piix, iiNet’s 3G Digital Photo Frame that combines our love of photography with our love of technology.
Piix is no longer sold as of 8 February 2017.
Select one of the links below to…
Lost or stolen handsets
If your mobile device has been lost or stolen, please call us on 13 22 58 for assistance.
Ordering a replacement SIM
If you have a new handset that needs a new SIM, you have the following options:
Most smartphones will be able to automatically figure out your APN based on the carrier of your SIM, and you won't need (or be able) to adjust this setting. If you can't get online, please check for a guide here.
If you use a different mobile handset, please check the manufacturer's website for support information.
Note: Former Westnet customers will continue to see "Westnet" displayed as their carrier even after they move to iiNet.
Select one of…