International Roaming is the ability to use data, make and receive phone calls and/or SMS from an Australian mobile service whilst overseas by utilising other mobile networks. International Roaming is expensive and all mobile usage while…
An IMEI (International Mobile Equipment Identity) Number is a unique code assigned to your mobile handset. When IMEI Blocking is enabled, the handset cannot be used on any Australian network, except to call Emergency Services by dialling…
If you have an iiNet modem, VoIP setup is covered in your modem's setup guide.
Please note that some iiNet VoIP services, such as NBN™ Phone, will not work with a third-party modem.
Before you get started
Make sure you have the…
If you've never logged into Toolbox before, please see An Introduction to Toolbox.
This article covers features for some legacy iiNet services.
Cost information
Standard features are included with your VoIP service, but please note that…
Ensure your phone service is active. You will receive an email and/or text message from us to advise when your nbn Phone or Netphone service is active.
Ensure all handset cables are undamaged and plugged in securely.
Ensure your handset has power. Wireless handsets in particular may require charging or new batteries.
This product was only available to select nbn FTTP customers as of 23 August 2017. It is no longer sold as of 15 May 2024.
Before you get started
Make sure you have the following:
This product was only available to select nbn FTTP customers as of 23 August 2017. It is no longer sold as of 15 May 2024.
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