Global Address Book allows up to 500 contacts to be uploaded and accessed by Standard, Premium or Cordless handsets.
This feature is not available for SoftPhone or Desktop/Mobile clients.
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How do I modify features like Call Forwarding?
We have built a web interface (Frontier Portal) that allows you to access and modify features of your BizPhone service. Some features can also be modified using the handset and special codes…
Call forwarding is available for standard Australian landline or mobile numbers. You cannot forward calls to international, 13/1300/1800 or premium numbers.
BizPhone handsets/users are pre-configured to accept and play back voice mail messages by default. This guide will cover how to listen to voice mail, change your greeting, and forward voice mails to email.
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If you can't get calls on your nbn® phone or Netphone service, these steps will help you identify the issue.
nbn® Phone and Netphone are VoIP phone services that work over the internet.
This article will help you fix various issues with making or receiving calls on your iiNet Mobile service.
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If you're having trouble with SMS or MMS on your iiNet Mobile service, these steps will help you identify the issue.
SMS are the original text messages, while MMS includes multimedia like images and videos.
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You need International Roaming turned on to use your iiNet Mobile service outside Australia. Here's everything you need to know.
Need help while overseas? You can call us on +61 8 9214 2222 from any phone.
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If the phone with your iiNet Mobile SIM got lost or stolen, we can turn on IMEI Blocking so the phone can't be used on any Australian network, except to call emergency services.
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If your iiNet VoIP service supports third-party modems, these settings will help you set up iiNet VoIP on a third-party modem.
Please note: some iiNet VoIP services, such as nbn® Phone, will not work with a third-party modem.
If you have…