BizPhone Call Forward guide

Call forwarding is available for standard Australian landline or mobile numbers. You cannot forward calls to international, 13/1300/1800 or premium numbers.


Call Forward handset quick codes

Action Dial quick code
Activate Call Forward Busy
(forward when phone is engaged)
Deactivate Call Forward Busy *91
Activate Call Forward No Answer
(forward when call is not answered)
Deactivate Call Forward No Answer *93
Activate Call Forward Immediate
(forward calls immediately)
Deactivate Call Forward Immediate *73
Activate Call Forward Not Reachable
(forward when phone is offline, inactive or faulty)
Deactivate Call Forward Not Reachable *95

Call Forward settings via Frontier Portal

  1. Log in to Frontier Portal. If you have never logged in before, please watch this video.
  2. Select the desired BizPhone user to edit.
    BizPhone Frontier Portal - User selection
  3. Select Basic.
  4. Under "Call Forward", set the switches for the desired call forwarding options (No Answer, Busy, Immediate or Not Reachable) to ON if you wish to enable them, or OFF if you wish to disable them.
  5. Enter the phone number to forward calls to for each enabled option.
    BizPhone Frontier Portal - Call forwarding
  6. Hit Update at the bottom of the screen to save.


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