Accessing the settings page

  1. Click the Settings tab in the top Webmail toolbar.
  2. Adjust the settings as desired.
  3. Click the Save Settings button in the upper right-hand corner to finish.
  1. While viewing your inbox, tap the Home button on the top left.
  2. Tap the settings icon (cog) at the bottom of the screen.
  3. Adjust the settings as desired. Please note that not all settings are available in a tablet/mobile web browser. Only Real Name, Reply to, Delete Trash on Logout, Messages per Page, Date Display Format, Time Zone and Signature are available. You'll need to access Webmail on a desktop web browser to change other settings.
  4. Tave the Save button at the top right to finish.

Account Name
This is your email address; you use it to log in to Webmail.

Quota
This bar shows you how much storage space remains for your email account. The mailbox size limit for an iiNet Group email address is 1GB.

Real Name
Here you can type your name as you’d like it to appear on all emails that you send.

Reply To
Here you can specify a different reply email address to your normal login. Replies to email you’ve sent will be sent to that address instead.

Display Email Images
Toggle this switch to enable or disable the automatic display images in emails.

Automatic Draft Save
Toggle this switch enable or disable automatic saving of drafts while composing emails.

Notifications
Toggle these switches to customise the checking and alert methods for new emails.

Delete Trash on Logout
Toggle this switch to enable or disable the automatic deleting of all emails in the Trash folder once you’ve logged out of Webmail.

Webmail settings 1

Default View
Select either the 2 Pane or 3 Pane view from the drop-down menu to adjust the appearance of your Webmail inbox.

Enable message preview
Toggle this switch to enable or disable email previews.

Enable Preview Popup Plugin
Toggle this switch to enable or disable the popup plugin for 3 Pane view. This removes static email previews – instead, previews can be viewed in popup windows when you hover your mouse over each email. You’ll need to refresh the web page after adjusting this setting.

Interface Language
Select your preferred language for the main buttons of the Webmail interface.

Date Display
Select the display format for the “received” date of emails in your inbox.

Messages per page
Select the number of messages to display per page in your inbox.

Timezone
Specify the time zone for your location.

Signature
Here you can specify a message that will be added to the end of every email you send from Webmail. You can use plain text or HTML for your signature, but only one signature can be created.

Webmail settings 2

On a mobile or tablet web browser, you can keep track of events on your calendar, but you won't see the traditional "calendar" layout as seen on a Desktop PC or Mac.

Select one of the links below to jump to a query:

  1. Log in to iiNet Webmail.
  2. Click the Calendar tab in the top toolbar in Webmail to view the Calendar page. 
    Desktop webmail calendar view 1
  3. Use the Day, Week and Month buttons to switch between daily, weekly and monthly view. 
    Desktop webmail calendar view 2
  4. You can add new Calendars by clicking the + icon in the bottom right-hand corner of the page. Just type a name for your calendar and hit the Enter key on your keyboard.
  5. Tick/untick calendars in the left-hand list to display/hide events from a particular calendar. 
    Desktop webmail calendar view 3
  6. You can delete a calendar (and all of its events) by clicking once on the Calendar name in the list and then clicking the - (minus) icon in the bottom right-hand corner of the page. Click OK to confirm your decision.
  7. The right-hand corner of the calendar page allows you to browse through different dates.

    Viewing different years: Click the < Year and Year > buttons on either side of the strip beneath the mini calendar to browse through different years.
    Viewing different months: Select the tab for the particular month from the strip beneath the mini calendar.*
    Viewing different days: Click the date in the mini calendar.

    *Please note that the mini calendar will change after a month is selected, but the large date display to the left will not update until a particular day is also selected.

    Desktop webmail calendar view 4
  1. In the larger right-hand calendar, click the date you wish to add an event to. This can be done in monthly, weekly or daily view.
  2. A coloured New Event box will appear. Click it to open the details window, and then fill out the details for the event as desired. 
    Desktop webmail add calendar event 1
  3. To add a time to the Start and End dates, you’ll first need to select your Timezone from the drop-down menu. Typing “AUS” on your keyboard while the drop-down menu is open will quickly bring up the Australian time zones on the list. 
    Desktop webmail add calendar event 2
  4. Click Save to finish.
  1. While viewing your inbox, tap the Home button on the top left.
  2. Tap the Calendar icon at the bottom of the page. 
    Mobile webmail add calendar event 1
  3. You'll see a list of your existing calendars. Tap the calendar you wish to view. Please note that the creation of new Calendars is only available when using a Desktop PC or Mac. 
    Mobile webmail add calendar event 2
  4. Tap the + button on the top right to add a new event. 
    Mobile webmail add calendar event 3
  5. Enter the title and location of your event, and set a start and end date/time. You can also add some additional notes if required. Click Done to save your event. 
    Mobile webmail add calendar event 4
  6. Your event will now be listed within that calendar. If you'd even like to edit an existing advent, tap the event in the list to view it and then tap the Edit button on the top right. 
    Mobile webmail add calendar event 5
  1. In the larger right-hand calendar, click the event you wish to delete to open the details window.
  2. Click Delete to finish.
  1. While viewing your calendar's list of events, select the event you'd like to delete.
  2. Tap the Delete Event button at the bottom of the page. 
    Mobile webmail delete calendar event

Select one of the links below to jump to a query:

Creating a New Group

  1. Select the Contacts tab from the top toolbar in Webmail.
  2. Click the New Group button to add a new group in the left-hand list.
  3. Type the desired name for the group and then hit the Enter key on your keyboard to finish. 
    Desktop webmail contact group
  4. If you’d like to rename an existing group, double click the group and then type the new name followed by the Enter key on your keyboard.
  1. While viewing your inbox, tap the Home button on the top left. 
    Mobile webmail contact group 1
  2. Tap the Contacts icon at the bottom left. 
    Mobile webmail contact group 2
  3. Tap the Edit button on the top right. 
    Mobile webmail contact group 3
  4. Tap the + icon at the bottom of the page. 
    Mobile webmail contact group 4
  5. Enter the desired name for the group and then tap OK. 
    Mobile webmail contact group 5
  1. To move a contact from your Personal or Remembered contacts list to another group, click the contact and hold the mouse button down as you drag it to the desired group in the left-hand list.
  2. Release the mouse button to drop the contact into the desired group. 
    contactgroup2
  3. You can move multiple contacts by ticking the check boxes before dragging and dropping into the desired folder.
  4. IMPORTANT: Your Favourites folder behaves a little differently to any other Contact Groups you make. When contacts are copied into Favourites, you'll see a yellow star next to the contact image. However, if you use the Delete button to delete a contact from Favourites, it will delete the contact from all other groups, too.
    To remove a contact from Favourites without deleting it from other groups, select the contact, click Edit and then click the Star icon so it turns grey instead of yellow, then click Save Contact. The contact will no longer display in your Favourites but it will remain in any other groups. 
    removefavourites
  1. To move a contact from your Personal contacts (or any other group) list to another group, while viewing your list of Groups, tap on the group that contains the contact you'd like to move.
  2. While viewing the group, tap the Edit button on the top right.
  3. Tap the contact(s) you'd like to move and then tap the Move icon on the bottom right. 
    mobwebgroupmove1
  4. Select the destination group for your selected contacts. Your contacts will be moved into that group. 
    mobwebgroupmove2
  1. Click the group you’d like to delete, and then click on the minus (-) button in the bottom left-hand corner of the screen.
  2. Please note that all contacts inside a group will also be deleted.
  3. Click OK to delete the group.
  1. While viewing your list of contacts groups, click the Edit button on the top right.
  2. Click the - (minus) icon to the right of the group you'd like to delete.
  3. Please note that all contacts inside a group will also be deleted.
  4. Click OK to delete the group. 
    mobwebgroupdelete1

This function is not supported in mobile or tablet web browsers.

 

  1. Log in to iiNet Webmail.
  2. Click the Contacts tab in the top toolbar in Webmail, and then select a contact from your list of contacts.
  3. Click the image next to the contact information. 
    Desktop webmail add contact picture 1
  4. Select the image to add in the popup window and then click Open. 
    Desktop webmail add contact picture 2
  5. The selected image will load next to the contact information. No further action is needed. 
    Desktop webmail add contact picture 3

Select one of the links below to jump to a query:

Desktop PC or Mac

  1. Click the New button in the upper right-hand corner of Webmail and then select New Contact from the drop-down menu. 
    Desktop webmail add contact 1
  2. Type the contact’s information in each field as desired; as a bare minimum, each contact should have a First Name and an Email Address. 
    Desktop webmail add contact 2
  3. If you’d like to add multiple field to a single contact (e.g. multiple phone numbers) then click the + (plus icon) button next to the relevant field.
  4. To remove fields from a contact, click the - (minus icon) button next to the field.
  5. To add other optional details to the contact information, click More Information. 
    Desktop webmail add contact 3
  6. Click Save Contact to finish.
  1. While viewing the inbox, tap the Home button on the top left. 
    Mobile webmail add contact 1
  2. Tap the Contacts icon at the bottom left. 
    Mobile webmail add contact 2
  3. Your contacts are sorted into groups. Tap the Group you'd like to add a contact to. If you'd prefer to create a new group, hit the Edit button on the top right and then the + button at the bottom of the page. 
    Mobile webmail add contact 3
  4. While viewing the contact group, tap the New contact icon the bottom right (the icon is the same as the "new message" symbol). 
    Mobile webmail add contact 4
  5. Enter the contact’s information in each field as desired; as a bare minimum, each contact should have a First Name and an Email Address. Note that you'll need to scroll to see all the available fields.
  6. Hit the Save button at the top right to finish. 
    Mobile webmail add contact 5

Don't forget to choose grayscale or black and white in your printer's properties settings to save on coloured ink.

 

  1. Open the email you wish to print and click the More button in the upper right-hand corner of the screen. 
    Desktop webmail print email 1
  2. Select Print from the drop-down menu. This will open a standard Print Options window. Click Print to finish. 
    Desktop webmail print email 2

Printing emails is not supported in mobile or tablet web browsers.

Select one of the links below to jump to a query:

Reading emails

  1. Opening emails is slightly different for either 2 pane view or 3 pane view. You can adjust your view settings in your Webmail Settings. 
    Desktop webmail inbox
  2. 2 pane view: Double click on an email in your inbox to open it in a new tab.
  3. 3 pane view: Click once on the email in your inbox to open it in the pane beside your list of emails.

While viewing your inbox, simply tap on the email to open it up. To close the email and go back to the inbox, use the Back button at the top left.

  1. While viewing an email, you’ll find the reply buttons in the upper toolbar:

    Reply: Reply to everyone addressed in the To field
    Reply All: Reply to everyone addressed in the To and CC fields
    Forward: Forward a copy of the email to a new recipient

    Desktop webmail reply 1
  2. If you need to add any more recipients, just type their email address in the To or CC field as needed.
  3. To add a BCC to a reply, you’ll need to click Add BCC next to Options at the top of the email to make the BCC field visible. 
    Desktop webmail reply 2
  4. Write your reply and then click Send my Reply to send. 
    Desktop webmail reply 3
  1. While viewing an email, tap the Actions button at the top right and then select the desired option: Reply: Reply to everyone addressed in the To field
    Reply All: Reply to everyone addressed in the To and CC fields
    Forward: Forward a copy of the email to a new recipient 
    Mobile webmail reply 1
  2. If you need to add any more recipients, just type their email address in the To, CC or BCC fields as needed.
  3. Write your reply and then tap Send.
  4. Alternatively, while viewing an email you'll see a Quick reply bar at the bottom of the email. You can type in a short, text-only response to respond directly to the sender of the email. 
    Mobile webmail reply 2

Adding a New Folder

  1. Click the plus (+) icon in the upper left-hand corner of Webmail to add a new folder in the left-hand column.
    Desktop webmail new folder 1
  2. Type the name you’d like for the folder and then hit the Enter key on your keyboard to finish. 
    Desktop webmail new folder 2
  1. Tap the Home button on the top left. 
    Mobile webmail new folder 1
  2. Tap the Edit button on the top right, and then click the plus (+) icon at the bottom of the screen. 
    Mobile webmail new folder 2
    Mobile webmail new folder 3
  3. Enter the desired name of the folder and then tap OK. 
    Mobile webmail new folder 4
  4. Once you're done creating folders, tap the Done button at the top right to exit Edit mode. 
    Mobile webmail new folder 5

If you need to rename an existing folder or subfolder, just double-click on the folder name and then type the new name followed by the Enter key on your keyboard.

Renaming folders is not supported in mobile or tablet web browsers.

 

  1. Click the folder that you want to add the subfolder to.
  2. Click the plus (+) icon to add a new subfolder.
  3. Type the name you’d like for the subfolder and then hit the Enter key on your keyboard to finish.
  4. Once a subfolder has been created, you can click the folder icon to collapse or expand the list of subfolders. 
    Desktop webmail subfolder

Subfolders are not supported in mobile or tablet web browsers.

 

  1. To move an email from your Inbox to another folder, click the email and hold the mouse button down as you drag it to the desired folder in the left-hand list.
  2. Release the mouse button to drop the email into the desired folder, or the Trash.
  3. You can move multiple emails by ticking the check boxes before dragging and dropping into the desired folder.
  4. If you need to select every email on the page, click More in the menu bar and then choose Select All.
  5. When viewing the Trash folder, click the Empty button at the top of the page to delete all the emails in the Trash folder. 
    Desktop webmail empty trash
  1. While viewing your Inbox or any folder, tap the Edit button at the top right. 
    Mobile webmail delete mail 1
  2. Check the box of each message you'd like to move into a new folder, then tap the Move to Folder icon at the bottom right of the screen.

    Note: If you'd like to delete the selected emails, then tap the Delete icon at the bottom left of the screen instead.

    Mobile webmail delete mail 2
    Mobile webmail delete mail 3
  3. Select the desired destination folder for your selected messages. 
    Mobile webmail delete mail 4
  4. Once you've finished sorting emails, tap the Done button to exit Edit mode.
  5. While viewing the Trash folder, you can click Edit, select messages you'd like to delete permanently and then tap the Delete icon at the bottom left of the screen.

 

  1. IMPORTANT: When deleting a folder, all emails within the folder will be sent to your Trash. To avoid digging around in your Trash folder, move any important emails in the folder to another folder or your general Inbox before deleting the folder containing them.
  2. To delete a folder, click it once in the left-hand column to select it, then click the minus ( - ) icon at the top or bottom of the column. 
    Desktop webmail delete folder
  3. You'll be asked to confirm your decision. Click OK. 
  1. IMPORTANT: When deleting a folder, all emails within the folder will be sent to your Trash. To avoid digging around in your Trash folder, move any important emails in the folder to another folder or your general Inbox before deleting the folder containing them.
  2. After logging in to webmail on your mobile or tablet, tap the Home button in the top left-hand corner to see your list of folders.
  3. On the Home page, tap the Edit button in the top right-hand corner. 
    Mobile webmail delete folder 1
  4. Tap the minus (-) icon next to the folder you'd like to delete. You'll be asked to confirm your decision. Select OK. 
    Mobile webmail delete folder 2
  5. To exit Edit mode, hit the Done button in the top right-hand corner.

Select one of the links below to jump to a query:

Creating a New Email

  1. Click the New button in the upper left-hand corner of Webmail, and then select New Email from the drop-down menu. 
    Desktop webmail new email 1
  2. A new Compose window will open. Insert the recipient’s email addresses in the To: box. If you’ve added a recipient to your Contacts, just begin typing their name and then select the correct contact from the drop-down list that will appear. 
    Desktop webmail new email 2
  3. Add a Subject to the email and then type the email in the box below. 
    Desktop webmail new email 3
  4. To send the email, click one of the Send Email buttons found in the upper and lower right-hand corners of the window. 
    Desktop webmail new email 3
  1. When viewing your Inbox, tap the Write Email icon at the bottom of the screen. 
    Mobile webmail new email 1
  2. Tap the white space next to To and enter the recipient’s email address. If you’ve added a recipient to your Contacts, just begin typing their name and then select the correct contact from the drop-down list that will appear. 
    Mobile webmail new email 2
  3. Tap the Subject box to enter a subject for your email, and then tap the Body box to write your email.
  4. Tap the Send button at the top right to send the email. 
    Mobile webmail new email 3

Adding Attachments

  1. While composing an email, click the Attach from Computer button found in the lower right-hand corner of the screen. 
    Desktop webmail attachment 1
  2. Select the file to attach from the popup window, and then click Open. 
    Desktop webmail attachment 2
  3. You’ll find attached files next to Files at the top of your email. To remove an attachment, click the X to the right of the file name. 
    Desktop webmail attachment 3

Attachments are not supported in mobile or tablet web browsers.

 

  1. While composing an email or reply, click the More button found below Subject to make the CC and BCC fields visible. 
    Desktop webmail CC and BCC
  2. A CC (Carbon Copy) is a list of email addresses that will be visible to all recipients of the email.
  3. A BCC (Blind Carbon Copy) is a list of email addresses that will be not visible to any recipients of the email.
  4. Add recipients to the CC or BCC fields as desired. Remember, you will need at least one recipient in the To field before you can send your email.
  1. While you're composing an email, simply tap the white space next to Cc/Bcc to expand the Carbon Copy and Blind Carbon Copy text boxes. 
    Mobile webmail CC and BCC
  2. Add recipients to the CC or BCC fields as desired. Remember, you will need at least one recipient in the To field before you can send your email.

This article will show you how to get started with Piix, iiNet’s 3G Digital Photo Frame that combines our love of photography with our love of technology. 

Piix is no longer sold as of 8 February 2017.

Select one of the links below to jump to a query:

Please note that Piix is NOT wireless (WiFi) capable, and communicates solely through 3G mobile broadband.

  • 3G MMS picture and video receiving
  • 9 inch LCD Screen
  • 3GB internal Memory
  • SD Memory Card slot
  • Gravity sensor
  • Motion sensor
  • Photo Slide show
  • Video player and audio player
  • Clock, calendar and alarm

Please download the Piix setup guide for everything you need to know.

If you can't view downloaded PDF files, you'll need to install Adobe Reader on your computer, tablet or smartphone.

Absolutely. By purchasing an SD card, you can load any pictures you have on your home computer onto the card. They will be added directly to the slideshow when the card is inserted into your iiNet Piix.

Please note, GIF images will not be animated, but can be displayed statically.

Try resending the image. If you find the phone is confirming the message is sent, check you have the correct phone number for your iiNet Piix.

If you have resent, and the number is correct, turn the Piix unit off for a few minutes, then power it back on.

Following this, check the signal strength of the device. If it is sufficient, try sending a picture from another phone to determine if the handset may be the issue.

If other handsets have the same issue, contact iiNet Support for further assistance.

This could be because the image is quite large or in a high resolution. In this instance, the Piix can take some time to properly display the image.

The Piix only supports certain formats. If you find an image is not displaying on the Piix, it could be that it is not in a supported format.

Formats supported by the Piix (Audio, video and image) are listed below.

  • During storage, transportation, and operation of the iiNet Piix, keep it dry and prevent it from colliding with other objects.
  • Do not dismantle the device. In case of any fault, contact iiNet as soon as possible.
  • Before connecting and disconnecting cables, stop using the iiNet Piix and disconnect the device from the power supply.
  • Keep the iiNet Piix far from sources of heat and fire, such as a heater or candle.
  • Keep the iiNet Piix far from electronic appliances that generate strong magnetic or electric fields, such as a microwave or refrigerator.
  • Place the iiNet Piix on a flat, stable surface.
  • Ensure the device is in a cool and well-ventilated indoor area. Do not expose to direct sunlight. Use the device in an area with a temperature from 0 to 40 degrees celsius.
  • Do not block the openings on the iiNet Piix with any object. Reserve a minimum space of 10cm are the device for heat dissipation.
  • If any liquids or foreign objects enter the iiNet Piix, discontinue using it immediately. Power off the device and disconnect all cables, then contact iiNet.
  • When using the iiNet Piix, ensure the antenna of the device is at least 20cm from all parts of your body.
  • Do not use the device where using wireless or radio-transmission devices is prohibited.
  • The radio waves generated by the device may interfere with the operation of some electronic medical devices. If you are using an electronic medical device, contact its manufacturer for the restrictions on the use of the device.
  • Do not use the iiNet Piix where inflammables or explosives are stored, for example in a petrol station/oil depot/chemical plant.
  • Do not store or transport the iiNet Piix in the same box as inflammable liquids/gases/explosives.