NBN

Set up NBN Wireless

Select your modem to get started:

Troubleshooting NBN Wireless for Speed issues

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

Troubleshooting NBN Wireless for No connection

Check your address on NBN®'s Network status and outages page to see if an unforeseen incident or planned maintenance is affecting your connection. Check your address on our Network Status page to see if there are any known issues in your…

Troubleshooting NBN Wireless for Dropouts

Turn off the electrical outlets for both the NBN® Connection Box and your modem and leave them off for at least 10 seconds. Turn both outlets back on and wait for the modem lights to settle.

Set up NBN Satellite

Select your modem to get started:

Troubleshooting NBN Satellite for Speed issues

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

Troubleshooting NBN Satellite for No connection

Check your address on NBN®'s Network status and outages page to see if an unforeseen incident or planned maintenance is affecting your connection. Check your address on our Network Status page to see if there are any known issues in your…

Troubleshooting NBN Satellite for Dropouts

Step by step guidance of troubleshooting NBN Satellite for Dropouts.

NBN Satellite FAQ

How do I check my eligibility for NBN® Satellite? Simply visit the NBN Co website enter the full address for your home or business. If your address is eligible for NBN Satellite, you may sign up to an iiNet NBN Satellite plan through our…

NBN FTTP Connection Box Status Lights

The article will explain the status lights found on the NBN® Connection Box (indoor unit) used for Fibre to the Premises (FTTP) services, which may be useful when troubleshooting NBN FTTP issues. It will also show you where to find the…