NBN

How to set up TG-789 Broadband Gateway for NBN FTTC

Please follow the steps below to set up your TG-789 Broadband Gateway.

How to set up TG-789 Broadband Gateway for NBN HFC

Please follow the steps below to set up your TG-789 Broadband Gateway.

Set up NBN FTTC

Select your modem to get started:

NBN BYO modem hardware compatibility

This article lists NBN® hardware compatibility for BYO modems on standard NBN plans. Whether you’re re-using an NBN modem from a previous provider or purchased one from your local computer/electronics store or leading retailers such as…

Set up NBN FTTP

Select your modem to get started:

Troubleshooting NBN FTTP for speed issues

Visit our Network Status page to see any known issues in your area that may be affecting your NBN® service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to…

Troubleshooting NBN FTTP for No Connection

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Troubleshooting NBN FTTP Dropouts

Turn off the electrical outlets for both the NBN® Connection Box and your modem and leave them off for at least 10 seconds. Turn both outlets back on and wait for the modem lights to settle.

NBN Frequently Asked Questions

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Troubleshooting NBN FTTC for Speed Issues

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…