NBN

Speeds on the NBN network explained

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Set up Budii Lite for NBN FTTN or FTTB

Please note: Budii Lite is no longer compatible with iiNet NBN® FTTB/N connections as of February 2018. Services connected before this date will remain compatible until further notice. Budii Lite must be running the latest version of its…

NBN Satellite Connection Box Status Light

The article will explain the status light found on the NBN® Connection Box supplied for iiNet NBN Satellite services, which may be useful when troubleshooting NBN Satellite connection issues or speed issues. Status lights The NBN…

NBN Satellite Fair Use Policy FAQ

NBN Co has created a Fair Use Policy to help protect national service quality on the NBN Satellite network. Please note that this Fair Use Policy enforcement is implemented at a wholesale level, which means it applies to all the NBN…

Arris CM8200 for NBN HFC Status Lights

This article will explain the status lights found on the Arris CM8200 Modem, the default NBN® Connection Box for NBN HFC. If you got NBN before 1 March 2017, you may have an Arris CM820 instead.

NBN FTTC Connection Device Status Lights

The article will explain the status lights found on the NBN® Connection Device (NCD) used for NBN Fibre to the Curb (FTTC) services, which may be useful for  troubleshooting. Status lights The status lights may be covered by a small…

Enabling bandwidth control on third party modems for NBN

Without bandwidth control, your modem/router may attempt to upload faster than the speed of your NBN® plan, which will result in your connection dropping out as NBN will start discarding information sent across the connection. All modems…

NBN Wireless Connection Box Status Lights

The article will explain the meaning of the status lights found on the NBN® Connection Box (indoor unit) used for NBN Wireless services. These lights may help you quickly check on the status of your NBN connection which may be useful when…

Gathering diagnostics for an NBN speed issue

This article will walk you through how to gather diagnostics for an NBN® speed fault. One of our friendly Customer Service Representatives may ask you to complete these steps when you contact us to troubleshoot a speed issue with your NBN…

Connecting to the NBN network

This article will explain how the different NBN® technologies may be connected to your home, including any requirements for NBN equipment installation. Select one of the links below to jump to a query: