This article will help iiNet customers who have services across two billing systems understand the differences between their two iiNet accounts and how they can manage their services. We call these customers "dual account" customers.
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Invoice alignments make sure you're billed the correct rate for the exact days you had a particular plan or service.
When you first order iiNet services, you make a prepayment for your monthly plan fees.
This article will explain invoice…
This feature is available for nbn FTTB/FTTN/FTTC/FTTP & HFC only. If you have a different type of broadband, you'll need to contact us to reschedule.
If you've never logged into Toolbox before, please see An Introduction to Toolbox.
Invoice alignments make sure you're billed the correct rate for the exact days you had a particular plan or service. This article will explain them in more detail.
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If you already know the password for your iiNet account, you can change it at any time in Toolbox.
If you've forgotten your password, please see How to retrieve a forgotten password.
iiNet made the decision to stop providing email services across iiNet and all subsidiary brands in 2023 to focus on creating better experiences for our core products: internet and mobile.
Customers who opted-in have now had their iiNet…