How to set up Netcomm NF4V for nbn HFC

Please follow the steps below to set up your Netcomm NF4V.

  1. Ensure your nbn Connection Box is turned on.
  2. Plug an Ethernet cable from the UNI-D1 port on your nbn Connection Box into the yellow WAN port on your Netcomm modem.
    Netcomm NF4V WAN port
  3. Plug in the power cable and turn your Netcomm on using the Power button on the side.
    Netcomm NF4V Power port
  4. Connect a device to your NF4V via WiFi or Ethernet cable and go to http://192.168.20.1 in your browser.
  5. Log in with your Netcomm username and password. By default these are:
    Username: admin
    Password: admin
  6. Select Basic Setup.
  7. Select Ethernet WAN then click Next.
  8. Select PPPoE over Ethernet (PPPoE) then click Next
  9. If your nbn plan was activated before 1 March 2023 or you have nbn Phone included in your service, more settings are needed. Select Customer VLAN Tag and enter 2.
  10. Enter in your iiNet username and password.
  11. Click Finish

Your Netcomm NF4V should now be online. If you're still having issues, please see Improving WiFi Signal or call us on 13 22 58 for further assistance.


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