APN for Mobile Services

Most devices never need to have these settings entered manually, but if you can't get online, please check your device's user manual, setup guide or the manufacturer's website for support information on accessing the mobile broadband settings.

 

If required, the authentication protocol is CHAP and the Access number is *99# for all providers and services listed here.

You may also need to enter your Mobile Broadband username and password to get online.

Provider/SIM Carrier APN
iiNet 4G connect
Westnet 4G connect
iiNet 3G iinet
Westnet 3G* 555a1
Adam 3G** iinet
Adam 4G connect
TransACT vfinternet.au
Internode internode

*If the APN “555a1” doesn’t work for Westnet 3G, please try “splns555a1” instead, noting that the third letter of that code is a lower case “L” as in “local”.
**If your Adam 3G mobile service was started before April 2014 and the APN "iinet" doesn't work for you, please try "444a1".

 

Most smartphones will be able to automatically figure out your APN based on the carrier of your SIM card, and you won't need (or be able) to adjust this setting.

Provider/SIM Carrier APN
iiNet, Westnet or Adam Mobile Voice internet

Help! My device only lets me choose from certain carriers!

Some devices require you to select a carrier from a list, and you may not see iiNet, Westnet or Adam listed amongst the providers listed. Simply choose our wholesaler: Optus.

Note: Former TransACT and AAPT customers on legacy mobile plans may need to select "Vodafone" instead.