You can check the data usage for your iiNet internet service at any time. If you have a monthly data plan instead of an unlimited data plan, we'll also let you know when you've hit 50%, 85% and 100% of your monthly data.
Data usage isn't…
This article will outline our Complaint Handling Policy for the iiNet Group, which includes iiNet and its subsidiaries TransACT and Adam Internet.
While we always aim to provide you with awesome customer service, if you haven’t received…
You can check the call history for your iiNet phone service at any time.
If you've never logged into Toolbox before, please see An Introduction to Toolbox.
To cancel or close an account, please call us on 13 22 58.
If you're overseas, you can cancel or close your account by calling +61 8 9214 2222.
Cancelling your mobile/phone service
Before cancelling your mobile/phone service, we…
This article will answer some general questions about White Pages listings for our different phone services, and explain how you can get them changed.
Select one of the links below to jump to a query:
This information is not relevant to Liimitless data services.
If you use up all your data, purchasing a Data Pack will remove speed shaping until that additional data has also been used up, or the next billing period begins. Data Packs do…
If you've never logged into Toolbox before, please see An Introduction to Toolbox.
To change your preferences (e.g. feedback survey subscriptions) please see Changing contact preferences in Toolbox.
Select one of the links below to jump…