Manage my account

If you've never logged into Toolbox before, please see An Introduction to Toolbox.  

This article will outline our Complaint Handling Policy for the iiNet Group, which includes iiNet and its subsidiaries TransACT and Adam Internet. While we always aim to provide you with awesome customer service, if you haven’t received…

When you move, we can help you relocate your iiNet services to your new address.  

New iiNet email addresses are no longer available as of 6 June 2023. If you’d like to create a new email address, please consider alternative options from other email providers.

To cancel or close an account, please call us on 1300 796 178. If you're overseas, you can cancel or close your account by calling +61 8 9214 2222.   Cancelling your mobile/phone service Before cancelling your mobile/phone service, we…

This article will explain the following basics for Toolbox, our online account management tool: Logging in to Toolbox How to navigate the Toolbox layout Simply follow the steps below, or watch the video:

 If you've never logged into Toolbox before, please see An Introduction to Toolbox.  

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If you've never logged into Toolbox before, please see An Introduction to Toolbox.

If you've never logged into Toolbox before, please see An Introduction to Toolbox.