You can check the data usage for your iiNet internet service at any time. If you have a monthly data plan instead of an unlimited data plan, we'll also let you know when you've hit 50%, 85% and 100% of your monthly data.
Data usage isn't…
You can update your existing contact details at any time in Toolbox.
Important: If you're updating your address because you're moving home, please contact us ASAP so we can help you move your iiNet services. Check out our Moving Home page…
Toolbox lets you manage your iiNet account and services online, so you can take care of a lot of stuff without needing to call us.
This guide will show you how to log in to Toolbox and what do can do in it.
Select one of the links…
Your feedback is important to us. We’d love to hear from you if you had an exemplary experience with us or if we didn’t quite live up to your expectations.
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It’s easy to update your payment details in Toolbox. Your payment details will be used to auto-pay your iiNet invoice each month.
Important: If you have an overdue invoice, saving new payment details will trigger an automatic payment, so…
To cancel or close an account, please call us on 13 22 58.
If you're overseas, you can cancel or close your account by calling +61 8 9214 2222.
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You can update your contact details, add new contacts or remove existing contacts at any time in My Account. You can also change your contact preferences.
Important: If you're updating your address because you're moving home, please…
This article will answer some general questions about White Pages listings for our different phone services, and explain how you can get them changed.
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