Here's what you need to know about iiNet usernames.
Select one of the links below to jump to a query:
What is an iiNet username?
Where can I find my iiNet username?
How do I get access to a lost account?
iiNet made the decision to stop providing email services across iiNet and all subsidiary brands in 2023 to focus on creating better experiences for our core products: internet and mobile.
Customers who opted-in have now had their iiNet…
"Connect Outstanding" means your iiNet order is blocked because there's already an active phone or internet service at your address.
To get the service transferred from the previous owner, we'll need you to send us Proof of Occupancy.…
Toolbox lets you manage your iiNet account and services online, so you can take care of a lot of stuff without needing to call us.
This guide will show you how to log in to Toolbox and what do can do in it.
Select one of the links…
You can check the data usage for your iiNet internet service at any time. If you have a monthly data plan instead of an unlimited data plan, we'll also let you know when you've hit 50%, 85% and 100% of your monthly data.
Data usage isn't…
You can update your existing contact details at any time in Toolbox.
Important: If you're updating your address because you're moving home, please contact us ASAP so we can help you move your iiNet services. Check out our Moving Home page…
Toolbox lets you manage your iiNet account and services online, so you can take care of a lot of stuff without needing to call us.
This guide will show you how to log in to Toolbox and what do can do in it.
Select one of the links…