This article will give you a rundown of the different types of contacts that may be on an iiNet account.
Account Contacts are Authorised Representatives who can request information or changes to your account. As the account holder, you…
This article will help iiNet customers who have services across two billing systems understand the differences between their two iiNet accounts and how they can manage their services. We call these customers "dual account" customers.
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This information is not relevant to Liimitless data plans.
If you use up all your data, purchasing a Data Pack will remove speed shaping until that additional data has also been used up, or the next billing period begins. Data Packs do…
If there is already an active phone and/or internet service at your property address, then to get the line transferred from the previous owner, we will need you to send us an email with:
Your iiNet services may be suspended if you have an overdue invoice, or in response to a security incident. Here's how to get unsuspended if that happens.
For more information about suspensions, see Consequences of Restriction, Suspension…