Menu

Wireless

All about the nbn®

This article will explain how the different nbn technologies may be connected to your home, including any requirements for nbn equipment installation. If you're looking for nbn setup guides, check out iiNet Modem Resources or Non-iiNet…

Gathering diagnostics for an nbn® speed issue

This article will walk you through how to gather diagnostics for an nbn speed fault. One of our friendly Customer Service Representatives may ask you to complete these steps when you contact us to troubleshoot a speed issue with your nbn…

nbn® Wireless Connection Box Status Lights

The article will explain the meaning of the status lights found on the nbn Connection Box (indoor unit) used for nbn Wireless services. These lights may help you quickly check on the status of your nbn connection which may be useful when…

Troubleshooting nbn® Wireless for Dropouts

If your nbn Wireless service is having dropouts, it means your internet will go offline and come back online intermittently. These steps will help you identify the issue.

Troubleshooting nbn® Wireless for No connection

If your nbn Wireless service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.

Troubleshooting nbn® Wireless for Speed issues

If your nbn Wireless service is running slowly, these steps will help you identify the issue.