Check the signal strength indicator in the top-left corner of your handset screen. If you have a weak signal, try making calls closer to the base station, or move the base station to a more central location in your workplace.
Restart the ATA by disconnecting its power and Ethernet cables for 10 seconds, then reconnect.
If possible, use a different Ethernet cable to connect your ATA to your modem.
Ensure that your internet connection is not suffering any…
Restart the handset by disconnecting its power and Ethernet cables for 10 seconds, then reconnect.
Ensure that your internet connection is not suffering any issues when audio quality issues are experienced.
How to check registration
To confirm the handset is registered, check that the phone icons for each of your BizPhone lines are illuminated. A blinking icon simply indicates a busy line (blinking once per second) or voice mail (slow…
Please select your handset to view the troubleshooting guide:
Standard
Premium
Cordless
ATA
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