WiFi

If your modem is a non-iiNet-supplied modem, please see Non-iiNet Modem Setup Guides.

Choose your operating system to connect to WiFi. Select one of the links below to jump to a query:

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

If your modem was purchased elsewhere, please check the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

Turn off your modem at the wall socket. Wait 60 seconds and turn your modem back on. When the modem lights have settled into a stable pattern, run a speed test.Note: If you're testing your speed on a device connected to your…

If your WiFi connection is having dropouts, it means that your WiFi will lose connection intermittently while devices connected to your modem by Ethernet cable will stay connected. These steps will help you identify the issue.

If your WiFi connection is down, it means that devices connected to your modem by Ethernet cable will still be able to get online while devices on WiFi can't. These steps will help you identify the issue.

*/ /*-->*/ /*-->*/