WiFi

Select your operating system: Windows 10 Windows 7 Mac OSX iPhone/iPad Android OS

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

Turn off your modem at the wall socket. Wait 60 seconds and turn your modem back on. When the modem lights have settled into a stable pattern, run a speed test.If you're testing your speed on a device connected to your modem…

These instructions will work for all versions of Windows.  

The appearance of Android OS varies depending on the software version. If these instructions don't work for you, please check your handset manufacturer's website for support information.  

These instructions will work for Apple iOS 6 and later. Screenshots have been taken using iOS 7.  

In the upper right-hand corner of your screen, click the Wi-Fi icon and select Turn Wi-Fi On. 

On your desktop, click the Network icon in bottom right-hand corner of your screen.