WiFi

Connect to Wi-Fi

Choose your device's operating system to connect to Wi-Fi.   Select one of the links below to jump to a query:

How to change your Wi-Fi password on an iiNet modem

You can customise your Wi-Fi name and password in your iiNet modem settings. Don't have an iiNet modem? Check the manufacturer's website for a guide.   Choose your modem:

Basic Wi-Fi settings on an iiNet modem

Here's how to check your basic Wi-Fi settings on an iiNet modem. This will make sure Wi-Fi is turned on, confirm your Wi-Fi name and password, make sure your Wi-Fi name isn't hidden, and make sure any band steering is turned on. Band…

Older iiNet Modem Guides

These guides will help you set up older iiNet modems. Don't have an iiNet modem? Check out our BYO Modem Setup Guides.  

Troubleshoot slow Wi-Fi

If your Wi-Fi's running slow, these steps will help you identify the issue.   Stand next to your modem and run a speed test.Wi-Fi usually has a range of 30 metres indoors, but this can be reduced by walls and other obstacles between…

Troubleshooting Wi-Fi for Dropouts

Select one of the links below to jump to a query: Known Wi-Fi issue for LG TVs Affected TVs If your Wi-Fi connection is having dropouts, it means that your Wi-Fi will lose connection intermittently while devices connected to your modem by…

Troubleshoot no connection on your Wi-Fi

Select one of the links below to jump to a query: Known Wi-Fi issue for LG TVs Affected TVs If your Wi-Fi connection is down, it means that devices connected to your modem by Ethernet cable will still be able to get online while devices on…

How to improve your Wi-Fi signal

There are two ways to connect your device to your modem so it can use the internet: Ethernet cable, or Wi-Fi. Wi-Fi uses radio waves to transmit data, and a typical indoor Wi-Fi signal has a range of 30 metres. However, your Wi-Fi range…