These guides will help you set up and use your iiNet modem. You can find the name of your modem on its barcode sticker.
Don't have an iiNet modem? Check out our BYO Modem Setup Guides.
iiNet modems are not locked to iiNet as a service…
If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information.
Select your modem:
Turn off your modem at the wall socket.
Wait 60 seconds and turn your modem back on.
When the modem lights have settled into a stable pattern, run a speed test.Note: If you're testing your speed on a device connected to your…
If your Wi-Fi connection is having dropouts, it means that your Wi-Fi will lose connection intermittently while devices connected to your modem by Ethernet cable will stay connected. These steps will help you identify the issue.
If your Wi-Fi connection is down, it means that devices connected to your modem by Ethernet cable will still be able to get online while devices on Wi-Fi can't. These steps will help you identify the issue.
There are two ways to connect your device to your modem so it can use the internet: Ethernet cable, or Wi-Fi.
Wi-Fi uses radio waves to transmit data, and a typical indoor Wi-Fi signal has a range of 30 metres. However, your Wi-Fi range…