WiFi

iiNet Modem Guides

Don't have an iiNet modem? Check out our BYO Modem Setup Guides.

Connect to Wi-Fi

Choose your operating system to connect to Wi-Fi. Select one of the links below to jump to a query:

iiNet Modem Change Wi-Fi password

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

iiNet Modem Basic Wi-Fi Settings

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

Legacy iiNet Modem Resources

If your modem was purchased elsewhere, please check the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

Troubleshooting Wi-Fi for speed issues

Turn off your modem at the wall socket. Wait 60 seconds and turn your modem back on. When the modem lights have settled into a stable pattern, run a speed test.Note: If you're testing your speed on a device connected to your…

Troubleshooting Wi-Fi for Dropouts

If your Wi-Fi connection is having dropouts, it means that your Wi-Fi will lose connection intermittently while devices connected to your modem by Ethernet cable will stay connected. These steps will help you identify the issue.

Troubleshooting Wi-Fi Network for No Connection

If your Wi-Fi connection is down, it means that devices connected to your modem by Ethernet cable will still be able to get online while devices on Wi-Fi can't. These steps will help you identify the issue.

How to improve your Wi-Fi signal

There are two ways to connect your device to your modem so it can use the internet: Ethernet cable, or Wi-Fi. Wi-Fi uses radio waves to transmit data, and a typical indoor Wi-Fi signal has a range of 30 metres. However, your Wi-Fi range…