WiFi

iiNet Modem Resources

If you don't have an iiNet modem, please see BYO Modem nbn Setup Guides.

Connect to Wi-Fi

Choose your operating system to connect to Wi-Fi. Select one of the links below to jump to a query:

iiNet Modem Change Wi-Fi password

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

iiNet Modem Basic Wi-Fi Settings

If you have a third party modem, please consult your modem's user manual or check the manufacturer's website for support information. Select your modem:

Legacy iiNet Modem Resources

If your modem was purchased elsewhere, please check the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

Troubleshooting Wi-Fi for speed issues

Turn off your modem at the wall socket. Wait 60 seconds and turn your modem back on. When the modem lights have settled into a stable pattern, run a speed test.Note: If you're testing your speed on a device connected to your…

Troubleshooting Wi-Fi for Dropouts

If your Wi-Fi connection is having dropouts, it means that your Wi-Fi will lose connection intermittently while devices connected to your modem by Ethernet cable will stay connected. These steps will help you identify the issue.

Troubleshooting Wi-Fi Network for No Connection

If your Wi-Fi connection is down, it means that devices connected to your modem by Ethernet cable will still be able to get online while devices on Wi-Fi can't. These steps will help you identify the issue.

Improving Wi-Fi Signal

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