Ultra broadband

Ultra FTTB Network Termination Unit Status Lights

The article will explain the status lights found on the Network Termination Units (NTU) used for iiNet Fibre to the Building (FTTB) services. Select your NTU model

Troubleshooting ULTRA Cable for Speed Issues

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

Cable Gateway Pro (EPC3940L) Status Lights

This article will explain the status lights found on the Cable Gateway Pro (EPC3940L) supplied for iiNet Cable services, which may be useful when troubleshooting.

Troubleshooting ULTRA Cable for No Connection

Visit our Network Status page to see if any known issues in your area are affecting your connection. Locate your iiNet Cable modem and ensure that it's connected correctly.