Ultra broadband

Set up Guest WiFi on TG-1 or TG-789 Broadband Gateway

Guest WiFi allows you to share your internet access with friends and family who visit without giving them your main WiFi password.

Ultra Broadband VDSL2 FAQ

How do I know if I'm eligible for VDSL2? You can check your address on our website. iiNet ULTRA Broadband VDSL2 is only available within the ACT.  

Arris CM820 Cable Modem Status Lights

This article will explain the meaning of the status lights found on the Arris CM820 Cable Modem, a modem previously supplied for iiNet Cable services. NBN™ HFC customers who signed up before 1 March 2017 may also have this model as an NBN…

How to set up file sharing on a TG-789 Broadband Gateway

You can plug in a USB file drive into the TG-789's USB 2.0 port so any computers and other devices connected to your home network via Ethernet or WiFi can access the files on the drive. The following file systems are supported: NTFS…

Set up Ultra Broadband Cable

Select your modem

iiNet FTTB Network Termination Unit Status Lights

The article will explain the status lights found on the Network Termination Unit (NTU) used for iiNet Fibre to the Building (FTTB) services.   Status lights  

iiNet Broadband Settings List

Setup guides for iiNet modems are available here. You can check which type of broadband you have by checking your address on our website. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick…

Troubleshooting Ultra Cable for Speed Issues

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

Cable Gateway Pro Status Lights

This article will explain the status lights found on the Cable Gateway Pro (EPC3940L) supplied for iiNet Cable services, which may be useful when troubleshooting.

Troubleshooting Ultra Cable for No Connection

Visit our Network Status page to see if any known issues in your area are affecting your connection. Locate your iiNet Cable modem and ensure that it's connected correctly.