Payments and Invoices

Understanding Invoice Alignments & Prepayments

Invoice alignments make sure you're billed the correct rate for the exact days you had a particular plan or service. When you first order iiNet services, you make a prepayment for your monthly plan fees. This article will explain invoice…

iNet Ltd billing queries

From time to time, we receive queries about charges received from iNet Ltd, such as the example below:

Consequences of Restriction, Suspension or Disconnection

This article provides information about the consequences if we, the iiNet Group (including iiNet, Westnet, Internode, TransACT, and Adam Internet), exercise our right to restrict, suspend or disconnect one or more of your services for…

How to pay or extend an invoice in Toolbox

If you've never logged into Toolbox before, please see An Introduction to Toolbox.

Update payment details in Toolbox

If you've never logged into Toolbox before, please see An Introduction to Toolbox.