The Fetch parental PIN allows you to restrict access to particular channels, recorded or downloaded programs or material based on its content classification. The PIN is also required to access some settings on your Fetch box.
By default.…
Visit our Network Status page to see if any known issues in your area are affecting your internet connection.
Ensure that your internet connection is online. Fetch requires working internet to operate.
If you see a "Please subscribe"…
Ensure that your TV antenna is connected correctly to your set top box.
Ensure cables are plugged in securely and undamaged.
Attempt to view a Free to Air channel.
Open the Fetch menu and select the Gear icon, then select Channels.…
Select one of the links below to jump to a query:
No power to Fetch box
Hard Disk Drive (HDD) Health Test failed or HDD errors
Hard Disk Drive (HDD) failed to mount
Critical Hardware Fault error messages
Fetch box is too hot
Ensure that the infrared (IR) sensor on the front of your Fetch set top box is not obstructed.
Press the Text... button on your remote.
If no lights illuminate on the remote, the batteries are most likely dead.
You can watch the Fetch Mini - WiFi and Ethernet Setup video here.
These instructions apply to all versions of the Mini & Mighty Fetch boxes.
Select one of the links below to jump to a query:
How to quickly find an item on this list
While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key.
A Find bar will open, typically at the bottom of the window (e.g. Firefox…