Fetch

Fetch Migration information

iiNet stopped offering new Fetch services for purchase from 22 January 2025 and will stop managing existing iiNet Fetch services from 2 October 2025. What does this mean for existing Fetch customers? We’ve worked with Fetch so you can…

Changing parental PIN on Fetch Mini & Mighty

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more. The Fetch parental PIN allows you to restrict access to particular channels, recorded or downloaded programs or material based on its content…

Troubleshooting Fetch No Free to Air Channels

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more.

Troubleshooting Fetch for Stuttering or Freezing

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more.

Fetch Troubleshoot Hardware issues

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more. Select one of the links below to jump to a query:

Troubleshooting Fetch Remote Control

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more.

Fetch User Guides

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more. You can also watch Fetch setup videos on the Fetch website.

Troubleshooting Fetch Bandwidth Low message on screen

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more.

Set up Fetch Set Top Box

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more. You can watch the Fetch Mini - Wi-Fi and Ethernet Setup video here. These instructions apply to all versions of the Mini & Mighty Fetch boxes.…

Programming the Fetch Remote

As of 22 January 2025, Fetch services are no longer available from iiNet. Learn more. The remote does not need any additional programming if you only want to use it for your Fetch service.