Fetch

Changing parental PIN on Fetch Mini & Mighty

The Fetch parental PIN allows you to restrict access to particular channels, recorded or downloaded programs or material based on its content classification. The PIN is also required to access some settings on your Fetch box. By default.…

Troubleshooting Fetch No Free to Air Channels

Ensure that your TV antenna is connected correctly to your set top box. Ensure cables are plugged in securely and undamaged. Attempt to view a Free to Air channel. Open the Fetch menu and select Manage > Settings, then select…

Troubleshooting Fetch for Stuttering or Freezing

Visit our Network Status page to see if any known issues in your area are affecting your internet connection. Run a speed test.

Troubleshooting Fetch Remote Control

Ensure that that the infrared (IR) sensor on the front of your Fetch set top box is not obstructed. Press the Text... button on your remote. If no lights illuminate on the remote, the batteries are most likely dead.

Fetch User Guides

If you can't view the PDF files, you may need to install Adobe Reader. See this guide for a comparison between the different generations of set top boxes. Generation 3 Fetch (Current) You can watch setup videos for the Mini and Mighty…

Set up Fetch Gen 3 Set Top Box

You can watch the Fetch Mini - WiFi and Ethernet Setup Explainer video on the Fetch website. The instruction below apply to both Mini & Mighty boxes. Jump to a section:

Fetch Remote Universal Codes for TV

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key. A Find bar will open, typically at the bottom of the window (e.g. Firefox…

Programming the Fetch Remote

The remote does not need any additional programming if you only want to use it for your Fetch service.  

Fetch Remote Universal Codes for DVD players

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key. A Find bar will open, typically at the bottom of the window (e.g. Firefox…