Fetch

The Fetch parental PIN allows you to restrict access to particular channels, recorded or downloaded programs or material based on its content classification. The PIN is also required to access some settings on your Fetch box. By default.…

Ensure that your TV antenna is connected correctly to your set top box. Ensure cables are plugged in securely and undamaged. Attempt to view a Free to Air channel. Open the Fetch menu and select Manage > Settings, then select…

Visit our Network Status page to see if any known issues in your area are affecting your internet connection. Run a speed test.

Select your issue:

Ensure that that the infrared (IR) sensor on the front of your Fetch set top box is not obstructed. Press the Text... button on your remote. If no lights illuminate on the remote, the batteries are most likely dead.

If you can't view the PDF files, you may need to install Adobe Reader.   Fetch Set Top Box See this guide for a comparison between the different generations of set top boxes.

You can watch the Fetch Mini - WiFi and Ethernet Setup Explainer video on the Fetch website. The instruction below apply to both Mini & Mighty boxes. Jump to a section:

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key. A Find bar will open, typically at the bottom of the window (e.g. Firefox…

The remote does not need any additional programming if you only want to use it for your Fetch service.  

How to quickly find an item on this list While looking at this web page, hold down the CTRL key (PC) or Command key (Mac) on your keyboard and then tap the F key. A Find bar will open, typically at the bottom of the window (e.g. Firefox…