Email & Hosting

WebHosting Plesk FAQ

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Transferring Domain and Hosting Services

There are some important steps to follow when transferring your Domain & Hosting products to iiNet. To ensure the transfer process goes smoothly, prepare backups and have the following information ready. If you have any questions…

550 #5.7.1 SPF unauthorized mail is prohibited

If you attempt to send an email to an iiNet email address and you receive a "550 #5.7.1 SPF unauthorized mail is prohibited" error, this means that your email account is failing a Sender Policy Framework (SPF) check. SPF is a set of rules…

Email Setup in Outlook 365

Open Outlook and click File in the top left-hand corner of the screen.

Mailbox size limit exceeded

To check your mailbox storage, log in to iiNet Webmail. Select Settings.

Implementing PHP Changes in the Hosting Control Panel

Log in to the Hosting Control Panel.

Email Setup in Samsung Android OS

Please note: The appearance of the default Email app may vary depending on your Samsung device and/or Android version.

iiNet Webmail Tutorial

You can log in to iiNet Webmail at: https://webmail.iinet.net.au/

Sending emails in Webmail

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Changing a Hosted Exchange mailbox password

Hosted Exchange mailbox passwords can be changed by an account administrator or by the user themselves using the Hosting Control Panel.