Change your additional mailbox password in Toolbox

If you've never logged into Toolbox before, please see An Introduction to Toolbox.

If you've forgotten your password, please see How to retrieve a forgotten password.


  1. Log in to Toolbox and select Manage Email.
  2. Select Manage for the email address you wish to update the password for.
    Toolbox update email password
  3. Under "Update password", select Update password.
    Toolbox update email password
  4. For Current Password, enter the password you use to log in to Toolbox (this may differ from the current password for the mailbox).
  5. Then enter the desired password for your mailbox in the New Password and Confirm Password fields.
    Note: Passwords must meet the requirements in our Password Policy.
    Toolbox update email password
  6. Select Change password to finish.
    Note: After changing your email password, you may need to update your password in your email client settings.


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