Manually selecting a Network Carrier for Mobile Voice

If you use a different mobile handset, please check the manufacturer's website for support information.

Select your mobile device:

Manually selecting a network on an iPhone

  1. Tap the Settings icon. 
    iPhon carrier selection 1
  2. Select Carrier
    iPhon carrier selection 2
  3. Turn off the Automatic slider switch, and then wait while your iPhone searches for all available mobile networks in the area. 
    iPhon carrier selection 3
  4. Tap on an iiNet or Optus carrier option (either will work) to select it as your network carrier. Exit the menu to finish. 
    iPhon carrier selection 4

 

Manually selecting a network on an Android OS handset

The appearance of Android OS can vary greatly per device and software version. If this advice doesn't work for you, please check the handset manufacturer's website for support information.

  1. Open the Settings menu. 
  2. Tap More networks (this may say “More Settings” on older models). 
    Android carrier selection 1
  3. Select Mobile Networks
    Android carrier selection 2
  4. Tap Network operators and then wait while your handset searches for all available mobile networks in the area. 
    Android carrier selection 3
  5. Tap on an iiNet or Optus carrier option (either will work) to select it as your network carrier. Exit the menu to finish. 
    Android carrier selection 4