Email & Hosting

If you attempt to send an email to an iiNet email address and you receive a "550 #5.7.1 SPF unauthorized mail is prohibited" error, this means that your email account is failing a Sender Policy Framework (SPF) check. SPF is a set of rules…

Open Outlook and click File in the top left-hand corner of the screen.

To check your mailbox storage, log in to iiNet Webmail. Select Settings.

Log in to the Hosting Control Panel.

Please note: The appearance of the default Email app may vary depending on your Samsung device and/or Android version.

Outlook allows you to export your mailbox as a .pst Data File which can then be re-imported to your new mailbox profile. For more help with Outlook and data files, please visit Microsoft Support. Select one of the links below to jump to…

An email service is compromised when a third party obtains your iiNet password and uses these details to send email through the iiNet servers. These are typically spam or phishing/scam emails, which in turn generate complaints about the…

If you've never logged into Toolbox before, please see An Introduction to Toolbox.  

Adding a New Folder Desktop PC or Mac Click the plus (+) icon in the upper left-hand corner of Webmail to add a new folder in the left-hand column.

This article will guide you through the process of migrating mailboxes via the iiNet Mailbox Migration Portal for MigrationWiz. Please note: You'll need to have already created your mailboxes via the Hosting Control Panel before…