Email & Hosting

Email Setup in Outlook 2016

Open Outlook and click File in the top left-hand corner of the screen.

Troubleshooting Cannot receive email

If you use multiple computers/devices to access your email but one of them is set to POP protocol instead of IMAP, that may be preventing your other devices from getting a copy of your emails.

Updating Your Email Password

If you've recently changed your email password in Toolbox, you might find that the email address stops working in your third-party email software. This is because the settings for that email address need to be updated with the new password…

Cannot send email on phone or tablet

Select one of the links below to jump to a query:

Exporting and Importing a Backup of your Mailbox in Outlook

Outlook allows you to export your mailbox as a .pst Data File which can then be re-imported to your new mailbox profile. For more help with Outlook and data files, please visit Microsoft Support. Select one of the links below to jump to…

Exporting & Importing Contacts in Webmail using vCard

Please note: As of 15 September 2023, the iiNet Webmail login page has been updated to support the upcoming migration to The Messaging Company (TMC) for customer who have opted-in. Learn more. This function is not supported in mobile or…

Webmail - Outlook WebSync

Synchronising your

Webmail Settings

Please note: As of 15 September 2023, the iiNet Webmail login page has been updated to support the upcoming migration to The Messaging Company (TMC) for customer who have opted-in. Learn more.

Email Setup in Windows 10 Mail

To set up your iiNet email address on Windows 10 Mail, simply follow the steps below, or watch the video.

Email Setup in Mac Mail

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