Troubleshooting Ultra Cable for No Connection

Visit our Network Status page to see if any known issues in your area are affecting your connection. Locate your iiNet Cable modem and ensure that it's connected correctly.

Resetting TCP/IP to Default

Resetting your computer’s Internet Protocol (TCP/IP) settings to default can solve some browsing issues, particularly if your default gateway address is shown as beginning with “169.254”. Select your operating system: Windows 10 Windows…

How to set up file sharing on a TG-789 Broadband Gateway

You can plug in a USB file drive into the TG-789's USB 2.0 port so any computers and other devices connected to your home network via Ethernet or WiFi can access the files on the drive. The following file systems are supported: NTFS…

Set up NBN Satellite

Select your modem to get started.

Connect to WiFi on Windows 10

Connect to WiFi on other operating systems: Windows 7 Mac OS iPhone and iPad (Apple iOS) Android OS  

Set up Budii Lite for NBN FTTN or FTTB

Please note: Budii Lite is no longer compatible with iiNet NBN™ FTTB/N connections as of February 2018. Services connected before this date will remain compatible until further notice. Budii Lite must be running the latest version of its…

iiNet Modem Resources

If your modem is a non-iiNet supplied modem, please see Non-iiNet Modem Setup Guides.