iiNet invoice guide
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Here's what you need to know about your iiNet invoice.
Select one of the links below to jump to a query:
- Where can I get my iiNet invoice?
- iiNet Invoice Explained video
- What reference numbers are on my iiNet invoice?
- Where is the amount due and due date on my iiNet invoice?
- How are charges listed on my iiNet invoice?
- More information
Where can I get my iiNet invoice?
You can get your invoices at any time from Toolbox. This includes all previous invoices if you need them for tax purposes.
Never logged in to Toolbox before? Check out An Introduction to Toolbox.
iiNet Invoice Explained video
What reference numbers are on my iiNet invoice?
Your iiNet invoice has your Tax Invoice Number and Customer Number at the top. If you need to call us, your username or customer number will help us quickly find your iiNet account in our systems.
Where is the amount due and due date on my iiNet invoice?
Your Opening Balance, This Bill Amount and total Amount Due give a top line view of charges incurred and owing. The Due Date is shown next to this section.
How are charges listed on my iiNet invoice?
Your Account Summary displays a summary of the charges for each type of service you have.
Service Details shows a detailed breakdown of your services and charges. Each charge will include your plan name and service username.
The applicable dates will be shown for each charge.
Any Pay As You Go calls will be listed in the Telephony section.
More information
If you have a question about your invoice, call us on 13 22 58 and we'll help you.