NBN BYO modem hardware compatibility
This article lists NBN® hardware compatibility for BYO modems on standard NBN plans.
Whether you’re re-using an NBN modem from a previous provider or purchased one from your local computer/electronics store or leading retailers such as Officeworks and JB Hi-Fi, most NBN modems will work with iiNet NBN. However, there are a few exceptions. We’ve listed requirements and any modems with known compatibility issues here for your convenience.
Your modem must meet these requirements to work on iiNet NBN:
|Requirement||Needed for NBN FTTB/N?||Needed for all other NBN types?|
|NBN compatible modem that is capable of reaching your NBN plan speed||✅||✅*|
|Support PPPoE connections (Point-to-Point Protocol over Ethernet)||✅||✅|
|Support connections via Ethernet WAN||❌||✅|
|Support VDSL2 connections and SOS/ROC||✅||❌|
*For high speed NBN plans, see High speed NBN modem requirements.
Note: NBN plans activated before March 2023 must use a modem that supports VLAN tagging.
Select one of the links below to jump to a query:
- Modems from previous NBN providers
- Modems purchased independently
- Modems previously supplied by iiNet
Modems from previous NBN providers
In most cases, you'll be able to re-use your NBN modem from your previous NBN provider. However, there are some exceptions which are listed below. We'll provide further updates here as they become available.
|Previous NBN provider||Compatible with iiNet NBN?|
|Telstra||Not yet tested|
|Belong||Not yet tested|
Modems purchased independently
Most NBN-ready modems purchased within the past few years will work with our NBN services. We've listed any modems with known compatibility issues here.
Note: You can find the make and model of your modem on its barcode sticker.
|Manufacturer||Modem||NBN FTTB/N||All other NBN types|
|Amazon||Eero Pro 6||❌||✅*|
*Amazon Eero 6/Eero 6 Pro requires minimum software version eeroOS v6.6.1 and eero App version 6.13.0.
Modems previously supplied by iiNet
All modems currently supplied by iiNet are compatible with our NBN services. Older modems are not compatible or are no longer compatible due to updated requirements. Modems which are only compatible with some types of NBN are listed here.
|Modem||NBN FTTB/N||NBN FTTC & NBN HFC||NBN FTTP & NBN Wireless||NBN Satellite|
|Budii or Budii Lite||❌||❌||✅||✅|
|TG-1 Broadband Gateway||❌||✅||✅||✅|
|TG-789 Broadband Gateway||❌||✅||✅||✅|