If your nbn FTTP service is offline, you won’t be able to visit a website, browse, stream, or download. Email and any other services that use the internet will not work. These steps will help you identify the issue.
If your nbn FTTP service is having dropouts, it means your internet will go offline and come back online intermittently. These steps will help you identify the issue.
The article will explain the status lights found on the nbn Connection Box (indoor unit) used for Fibre to the Premises (FTTP) services, which may be useful when troubleshooting nbn FTTP issues.
It will also show you where to find the…
This article will walk you through how to gather diagnostics for an nbn speed fault. One of our friendly Customer Service Representatives may ask you to complete these steps when you contact us to troubleshoot a speed issue with your nbn…
This article will explain how the different nbn technologies may be connected to your home, including any requirements for nbn equipment installation.
If you're looking for nbn setup guides, check out iiNet Modem Resources or Non-iiNet…