Mobile

Here's what you need to know about Wi-Fi Calling, a feature that lets you make calls over Wi-Fi with a compatible phone. This feature has been progressively rolled out to boost your indor mobile coverage. Select one of the links below to…

If you want to make use any calls, text or data that isn't included in your iiNet mobile plan, you'll need to top up your Prepaid Balance in Toolbox.

You can check the data usage for your iiNet Mobile service at any time. We'll also let you know when you've hit 50%, 85% and 100% of your monthly mobile data - the same goes for any other monthly plan inclusions, like international minutes…

If you ever see a SIM Error message on your phone, here's what to do - including how to get your Personal Unlocking Key (PUK). Select one of the links below to jump to a query:

This article will explain how to use your iiNet Mobile features through Toolbox, and Quick Codes that you can dial from your phone. Please note that Premium SMS/MMS services are not available on iiNet Mobile. Select one of the links…

Which type of SIM are you activating?

Someone might have stolen your mobile number if:

This article will help you fix various issues with making or receiving calls on your iiNet Mobile service. Select one of the links below to jump to a query:

If you use a different mobile handset, please check the manufacturer's website for support information. Note: Former Westnet customers will continue to see "Westnet" displayed as their carrier even after they move to iiNet. Select one of…

Here's what you need to know about the different types of SIMs available for iiNet Mobile, and how to order a replacement SIM. Select one of the links below to jump to a query: