Broadband

How to set up ASUS DSL-AC68U for nbn FTTB/N

Please follow the steps below to set up your ASUS DSL-AC68U.

Set up BYO modems on nbn® FTTB/N

Here’s how you can set up a compatible bring-your-own (BYO) modem for iiNet nbn FTTB/N. Your nbn Phone service and included calls are not available if you use a BYO modem.   Select one of the links below to jump to a query:

How to set up D-Link DSL-4320L for nbn FTTC

Please follow the steps below to set up your D-Link DSL-4320L.

How to set up TP-Link AX6000 for nbn HFC

Please follow the steps below to set up your TP-Link AX6000.

How to set up TP-Link AX6000 for nbn FTTC

Please follow the steps below to set up your TP-Link AX6000.

How to set up TP-Link AX6000 for nbn FTTP

Please follow the steps below to set up your TP-Link AX6000.

Troubleshoot slow Wi-Fi

If your Wi-Fi's running slow, these steps will help you identify the issue.   Stand next to your modem and run a speed test.Wi-Fi usually has a range of 30 metres indoors, but this can be reduced by walls and other obstacles between…

Set up nbn® FTTC

Your modem will take care of the hard stuff like internet settings, but we’ll need your help to plug it in. The main cables you need will come in the box, and you can grab extra Ethernet cables from the shops if you need them.    Choose…

BYO modem requirements for standard nbn® plans

Your choice of modem and how you set it up in your home could stop you from getting the maximum speed of your internet plan.  Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer…

What to expect during a technician visit

A technician will need to visit your place if they need to install equipment, connect wiring, or investigate a fault for your internet service. Here's everything you need to know about installation appointments. All appointments have a 4-…