Broadband

Set up BYO modems on nbn® FTTB/N

Here’s how you can set up a compatible bring-your-own (BYO) modem for iiNet nbn FTTB/N. Your nbn Phone service and included calls are not available if you use a BYO modem. Select one of the links below to jump to a query:

How to set up D-Link DSL-4320L for nbn FTTC

Please follow the steps below to set up your D-Link DSL-4320L.

How to set up TP-Link AX6000 for nbn HFC

Please follow the steps below to set up your TP-Link AX6000.

How to set up TP-Link AX6000 for nbn FTTC

Please follow the steps below to set up your TP-Link AX6000.

How to set up TP-Link AX6000 for nbn FTTP

Please follow the steps below to set up your TP-Link AX6000.

Troubleshooting Wi-Fi for speed issues

Turn off your modem at the wall socket. Wait 60 seconds and turn your modem back on. When the modem lights have settled into a stable pattern, run a speed test.Note: If you're testing your speed on a device connected to your…

Set up nbn® FTTC

Select your modem to get started:

BYO modem requirements for standard nbn® plans

Whether you’re re-using a modem from your previous nbn® provider or you bought one from your local computer store, most nbn modems will work with iiNet nbn. However, there are a few exceptions that we'll explain here. Select one of the…

What to expect during a technician visit

A technician will need to visit your place if they need to install equipment, connect wiring, or investigate a fault for your internet service. Here's everything you need to know about installation appointments. All appointments have a 4-…

Set up nbn® FTTP

Select your modem to get started: