ADSL2+ & Naked DSL

Legacy iiNet Modem Resources

If your modem was purchased elsewhere, please use Google search results or visit the manufacturer's website for support information. You'll need the iiNet Broadband Settings.  

Set up ADSL

Follow the instructions or watch the video below to set up your TG-789 on ADSL2+. First, ensure you have:

iiNet Broadband Settings List

Setup guides for iiNet modems are available here. You can check which type of broadband you have by checking your address on our website. If you encounter a setting that isn't listed here (e.g. MTU) in your modem's Setup Wizard/Quick…

Troubleshooting ADSL or Naked DSL Speed Issues

Visit our Network Status page to see any known issues in your area that may be affecting your service speed. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

Putting iiNet Modems into Safe Mode

G.DMT ("safe mode") applies to ADSL2+ or Naked DSL services only. Alternatively, on-net customers may toggle their Connection Profile to Safe Mode in Toolbox. G.DMT mode has a maximum speed limit of 8Mbps but it also provides the most…

Troubleshooting ADSL for No Connection

Visit our Network Status page to see if any known issues in your area are affecting your connection. Locate your modem and ensure that it's connected correctly. Setup guides are available here.

How to Factory Reset iiNet Modems

If your modem was purchased elsewhere, please check its user manual or visit the manufacturer's website for support information on how to perform a factory reset. Important: A factory reset will remove all custom settings from a modem,…

Troubleshooting ADSL for Dropouts

Visit our Network Status page to see any known issues in your area that may be affecting your connection. Turn off your modem and leave it off for at least 10 seconds. Turn your modem back on and wait for the modem lights to settle.…

Manually testing your internet speed

This article will show you the best method for manually testing the speed of your internet connection, which is an alternative to our speed test tool.

ADSL Broadband FAQ

ADSL2+ is no longer sold as of 23 September 2020 Please check your address on our website for an alternative broadband product, such as iiNet NBN™ or ULTRA Broadband.